SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. I’m sure many of you use New Relic.

Payment Methods 188

Payment Methods Merchant Services Scale Payments 188

SaaStr

JULY 19, 2019

250: Peter Yared is the Founder & CEO @ InCountry, the startup that allows you to operate globally with data residency as a service meaning they store your mission-critical data in it’s country of origin, without compliance. Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud.

VP of Engineering 128

VP of Engineering CTO Hire Technical Review Sales Hiring 128

Hull

JANUARY 22, 2019

Over the past few years, we've seen a new role emerging at within scaling startups - the growth engineer. The explosion of SaaS tools (and with it, data silos) together creates a need for a cross-functional, operations role to support go-to-market teams. But there's an urgent need for technical resources within growth teams.

SaaS Payments 77

SaaS Payments Technical Advisors Engineering Payment Solutions 77

Intercom, Inc.

DECEMBER 21, 2021

It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. The panel that we are in is called Is Seed the New Series A, and this is a question that I’ve been asking informally yesterday and today.

New CTO 142

New CTO Sales Hiring B2C CTO Hire 142

SaaStr

JANUARY 14, 2020

What sets apart some of the most successful, high-growth companies we see today—Slack, Dropbox, Atlassian—has been their ability to tap into and master a new GTM strategy: B2C2B. It’s awesome to be back at SaaStr and be with all of you, and I’m really looking forward to this time we have together. He had a sense for it.

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B2B B2C Scale New CTO 132

Intercom, Inc.

APRIL 22, 2021

That question has been on Will Larson ‘s mind for a long time. For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

BetterCloud

SEPTEMBER 6, 2019

Our new Chief Technology Officer (CTO) Andra Milender defected from a medical career track before finding her footing on a technology path. What does your role as the CTO entail? You wear all hats as CTO. The definition of CTO is so broad and that’s what I like about this role!

Part-Time CTO 8

Part-Time CTO CTO New CTO Technology 8

SaaStr

APRIL 18, 2019

I remember when I was in business school the internet was brand new and back then the hero was Jerry Yang. And at that same time I met two Stanford computer science students. I sell highly engineered complex pumps and I can’t sell them like a book online.” Dell was selling configural PCs online.

Sales Recruiting 162

Sales Recruiting VP of Engineering Scale SaaS Payments 162

Chargify

OCTOBER 4, 2017

There’s a self-service page, which allows clients to update information on their own. Looking back at their own experiences, Sonnenberg has this advice for new subscription-based startups: “Start with Stripe + Chargify. .” The process to change price points can’t happen in real-time.

Merchant Services 51

Merchant Services Subscription Payment Features SaaS Payments 51

OpenView Labs

JULY 2, 2020

New for 2020: SaaS Pricing and COVID-19. In this brand-new report, we finally answer the question “Freemium or free trial?” About half of respondents, evenly distributed across size or industry, were offering temporary relief on payment terms. Putting prices online seems to be a SaaS entrepreneur’s worst nightmare.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. Baremetrics was limiting in the sense that they could only analyze their revenue from Stripe, while the team was already using mobile and custom invoicing to bill and collect payments.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

ProfitWell

OCTOBER 1, 2019

When HubSpot first launched its culture code, Dharmesh Shah, CTO and Founder of HubSpot, felt it was important to share it with candidates. Since then, its culture code has been viewed more than 4 million times. Chances are, that plan will fall short on actually retaining and recruiting top talent.

Company Culture 40

Company Culture Sales Recruiting Scale Software Review 40

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. Baremetrics was limiting in the sense that they could only analyze their revenue from Stripe, while the team was already using mobile and custom invoicing to bill and collect payments.

Payment Solutions 52

Payment Solutions Payment Features Payments Outsourcing Services 52

OnStartups

JULY 7, 2021

And, The Hustle team decided that having "billionaire" in the title of the episode will attract more viewers -- so here we are. :) In any case, it's a fun episode and we cover a lot of different topics that I'm hopeful you'll find useful. It's going to trigger every OCD person that watches this [inaudible 00:00:35]. Is your title CTO?

Payment Methods 140

Payment Methods Software Review Technical Review Payment Solutions 140

SaaStr

DECEMBER 13, 2019

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. So how did that experience impact your operating mentality and I guess what were your biggest takeaways from that experience? And that was one of the things that I had learned from an operating standpoint.

Technical Advisors 153

Technical Advisors Scale Technical Review Payment Solutions 153

Outseta

OCTOBER 15, 2018

It made the rounds in tech circles online. If you’re reading this post, this probably isn’t news to you. I’ll be the first to admit that all of the above resonates with me - I think more companies looking to stay independent and operate on their own terms is, generally, a good thing. in debt to buy out their investors.

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

Sales Hacker

JUNE 12, 2020

Leverage the prospect’s buying process (08:04). ? Find innovators (10:36). ? First strategy here is to build the relationship on a human level , and I think one element of that is you’ve got to get in person. Have they created something new before? Put your money where your mouth is (04:54). ?

Enterprise 69

Enterprise CTO Hire Startup Technical Cofounder 69

OnStartups

JULY 7, 2021

And, The Hustle team decided that having "billionaire" in the title of the episode will attract more viewers -- so here we are. :) In any case, it's a fun episode and we cover a lot of different topics that I'm hopeful you'll find useful. It's going to trigger every OCD person that watches this [inaudible 00:00:35]. Is your title CTO?

Payment Methods 40

Payment Methods Software Review Technical Review Payment Solutions 40