SaaStr

AUGUST 15, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. I actually just got off the boat, Nick, and scurried up to make sure that I was ready to go for the presentation. Jay Snyder: Got hotspot on my phone, so hopefully we’ll hold still. Bernadette Nixon.

Payment Methods 206

Payment Methods Merchant Services Scale Payments 206

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. are what we like to have in an online forum. As a business person yourself, you know how it works. Professional moderation.

SaaS Payments 146

SaaS Payments Payment Solutions Merchant Services Software Review 146

yoursales

JANUARY 29, 2021

It'll track any Google-based Sales Professional's efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they've called back. Capsule CRM - The smart simple online CRM. SugarCRM – CRM Software & Online Customer Relationship Management. Streak – CRM for Gmail.

Scale 104

Scale Payment Methods Payment Solutions Sales Recruiting 104

Buffer Resources

DECEMBER 14, 2023

0:00 / 0:17 1× They also tend to perform quite well – I’ve only posted a few, but they tend to be one of my top-performing formats, a win for my personal branding efforts.   Why this works : The carousel is visually appealing, and the information is presented in a concise, easy-to-understand format.

Social Media 126

Social Media Payment Methods Payment Solutions AI Search 126

yoursales

DECEMBER 23, 2019

It’ll track any Google-based Sales Professional’s efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they’ve called back. Capsule CRM – The smart simple online CRM. SugarCRM – CRM Software & Online Customer Relationship Management.

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

Sales Hacker

MARCH 2, 2020

Wooden on Leadership. If you truly want to be a better leader, better salesperson , better speaker, better writer, or just a better person, you need to study the craft. If particular conditions are present, the laws will always occur, plain and simple. Steal Like an Artist. The Decision Book. Innovating for People. Thinkertoys.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

yoursales

DECEMBER 23, 2019

It’ll track any Google-based Sales Professional’s efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they’ve called back. Capsule CRM – The smart simple online CRM. SugarCRM – CRM Software & Online Customer Relationship Management.

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

Incredo

NOVEMBER 1, 2019

Most commonly, startups that employ it sell their products completely via ecommerce, so that they can remain focused on quality of the product and design. The same goes for the website, customer support, and user onboarding. Focus: Product and Customer Journey. Focus: Customer Onboarding and Face-to-Face Conversion.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

MAY 14, 2023

You have a presentation online that’s called Unsexy, which you’ll have to explain to me later. Today, we have displayed the enterprise prices on the website today, very transparent. And you said you kept the pricing on the website? What’s the person you would’ve hired sooner? Nick : Got it.

Sales Hiring 244

Sales Hiring Sales Recruiting Scale Payment Methods 244

yoursales

DECEMBER 12, 2018

It’ll track any Google-based Sales Professional’s efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they’ve called back. Capsule CRM – The smart simple online CRM. SugarCRM – CRM Software & Online Customer Relationship Management.

Scale 99

Scale Payment Methods Payment Solutions Sales Recruiting 99

Sales Hacker

AUGUST 7, 2020

When it comes time to book a speaker for your next panel, presentation, or podcast there’s a lot to consider. Fortunately, more organizers than ever before are consciously seeking out female sales experts for panels, presentations, and podcasts. Leadership. Leadership. The Exceptional Leadership Institute for Women.

VP of Engineering 121

VP of Engineering Sales Recruiting Sales Hiring Payment Services 121

GetUplift

FEBRUARY 14, 2024

While staring at a blank google doc trying to come up with smart and effective copy that will help prospects understand what it is you do — and why they should choose you over someone else — you probably find yourself almost automatically gravitating towards your competitors’ websites. It’s a hard sell. Because AI is THE thing right now.

B2B 65

B2B Technical Review Payment Solutions Scale 65

yoursales

DECEMBER 12, 2018

It’ll track any Google-based Sales Professional’s efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they’ve called back. SugarCRM – CRM Software & Online Customer Relationship Management. SimplyCRM – The CRM you will actually use.

Scale 99

Scale Payment Methods Payment Solutions Outsourcing Services 99

CustomerSuccessBox

JULY 11, 2022

In order to ensure the product is moving in the right direction, you should take advantage of the opportunity presented by active users leaving (referred to as “churn”). Exit Interview or phone call: Calling clients could add a more personal touch. Surveys may also be integrated directly into the cancellation page.

Churn 52

Churn Payment Services Payment Methods SaaS Payments 52

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. Listen on Google Play Music.

Scale 116

Scale Payment Services Payment Methods Sales Hiring 116

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. * First, what is continuous customer development? Does it have to be in person? What is the process to do it efficiently? Harry Stebbings.

Scale 126

Scale SaaS Payments Sales Recruiting Payment Services 126

SaaStr

NOVEMBER 21, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. I was working on a startup that was an early mobile payment platform. It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. My account runs my website.

SaaS Payments 264

SaaS Payments Scale Payment Services Payment Solutions 264

Intercom, Inc.

DECEMBER 21, 2021

It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited. Lessons learned on leadership with Karen Peacock and Leandra Fishman. 10 years of making internet business personal.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

Tom Tunguz

OCTOBER 24, 2021

Leadership, she’s been on the leadership team for two massive businesses, and so who better to hear from on that topic than Claire. Who is this person? Well, let’s transition then to leadership. In fact, one of the defining chapters in that book was her user instructions for her as a manager. ” Right?

CTO Coach 125

CTO Coach Sales Hiring Sales Recruiting CTO Hire 125

SaaStr

DECEMBER 10, 2019

WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. I think on the plus side, coming into a firm like JPMorgan, we were a 200 person company when we were acquired. The day that acquisition closed, we became a 250,000 person company. Tina Hsiao : Yeah.

Payment Services 136

Payment Services Merchant Services Payment Solutions Payments 136

SmartKarrot

APRIL 10, 2023

Being inundated with a lot of incoming calls Calls could be made to ask about the account’s balance, their invoice, or, if allowed, to make a month’s worth of late payments. Review store success in relation to CPS programmes by coordinating routine business evaluations with VPs and DMs.

Customer Success 19

Customer Success Payment Methods Payment Services Technical Review 19

ChurnZero

AUGUST 14, 2020

The tool is used to facilitate and track interactions between support agents and customers via live chat, social media, phone, and email (often ticketing) as well as to create knowledge bases and other self-service customer help resources. Webinar software is a virtual seminar platform that creates live or recorded video presentations.

Payments 87

Payments Payment Solutions Customer Success Software Review 87

SaaStr

JULY 9, 2019

You guys have been through three days of presentations. I’m probably the most hated person in the room right now, but please indulge me. More than half of Kenya’s GDP is now transacted through a mobile, through arguably the most successful mobile banking and payment system called M-Pesa. Awesome, man.

Scale 162

Scale Sales Recruiting Scaling SaaS Payments 162

SaaStr

JANUARY 14, 2020

In this presentation, Pluralsight co-founder and CEO Aaron Skonnard will discuss how Pluralsight successfully transformed its business to serve both individual and enterprise customers independently and will share his lessons for SaaS companies looking to tap into individual customers to sell into enterprises and vice versa.

B2B 134

B2B B2C Scale New CTO 134

SaaStr

AUGUST 7, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. We’ve invested in over 300 companies at Salesforce Ventures and have partnered with both of you closely and it’s been amazing to see this story up close and personal over the years. Matt Garratt.

Payment Solutions 150

Payment Solutions Pricing Payments Payment Services 150

Baremetrics

AUGUST 5, 2021

Aside from the cost of tracking software comes the need to monitor your employees’ online activities throughout the day while they are working from home. One company that is finding creative ways to embrace a hybrid workplace is Wex , a payment solutions provider. It can change the atmosphere of the workplace, making it more hostile.

SaaS Payments 98

SaaS Payments Technical Review Payment Methods Software Review 98

SaaStr

OCTOBER 4, 2019

How does leadership change for Jesse in the face of scale? How does Jesse think about scaling humanity and the personal touch with the scaling of his leadership? If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. Where are the challenges?

Scale 119

Scale SaaS Payments SMB Sales Hiring 119

SaaStr

JUNE 13, 2019

Can we get the slides on the presentation? The way that we structure this presentation is top 10 learnings, so let’s jump right in. How many times does this person use this particular feature? Only 12 companies require payment info at the start of a trial. Ready to go? Contract length. Take a look at that.

Scale 215

Scale SMB Sales Hiring Payment Services 215

SaaStr

APRIL 23, 2019

” The whole point of building a corporation, is not having personal liability attached to it. So, there’s all these people who are just using debit cards, and just walking around with debit cards with 120 000 in the bank, or just using their personal card for all these things. We know a lot about payments.

Sales Hiring 163

Sales Hiring Sales Recruiting Scale Payment Methods 163

SaaStr

JUNE 16, 2020

Matt Garratt: And it’s not just going to be we think in things like work from home tools like Zoom or IT solutions like VPN, but it’s really going to transform how business is getting done, whether that’s online education and learning. Right now, learning for companies is only at 10% online. There’s a link here.

Sales Hiring 158

Sales Hiring Scale SaaS Payments Payment Services 158

SaaStr

AUGUST 12, 2022

If you send that cold email personalized to every SaaS investor at eight to 10K or beyond, I think you’re going to get some meetings. The closer you are to B2C and, to some extent, eCommerce, you’re going to see more impacts in SMB, and in infrastructure, cloud and enterprise you’re going to see less.

Scale 206

Scale SaaS Payments Scaling SaaS 206

SaaStr

NOVEMBER 7, 2019

The idea for Stripe, I’m sure most of you know in the early days was to have just a few lines of code and lead developers accept payments in the apps and services. It was a distribution API in a very rudimentary form, and it allowed us to be present in other properties than our website.

Payments 120

Payments Merchant Services Payment Solutions Payment Services 120

SmartKarrot

APRIL 10, 2023

Being inundated with a lot of incoming calls Calls could be made to ask about the account’s balance, their invoice, or, if allowed, to make a month’s worth of late payments. Review store success in relation to CPS programmes by coordinating routine business evaluations with VPs and DMs.

Customer Success 15

Customer Success Payment Methods Payment Services Technical Review 15

SaaStr

MARCH 17, 2020

Another way that customers become advocates is a personal relationship with the account team. We can also ask informally during a catch-up call, a site visit, personal email out to a ballgame, would you be willing to be an advocate for Talkdesk? They’re going to develop a really close relationship with a sales representative.

Scale 143

Scale Payment Services Sales Hiring Payment Methods 143

Totango

MAY 29, 2020

Those best practices still apply, but they should be presented with an emphasis on the need to prepare for the future and for an alternative means of getting there. Be it through high-touch video and audio calls or low-touch email campaigns, now is the time to offer personalized, proactive engagement that provides your customers value.

Payment Solutions 62

Payment Solutions Technical Review Payment Services Software Review 62

SaaStr

SEPTEMBER 13, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. A bit of a personal note for me, before coming to Bessemer, I was with a great fund in Toronto, Canada called Georgian Partners. This episode is an excerpt from Jason and Henry’s session at SaaStr Annual @ Home.

Sales Hiring 160

Sales Hiring Scale Payments Cloud 160

Kellblog

JANUARY 30, 2021

Here’s Lynch’s website (now seemingly somewhat out of date) to hear his side of this story. Leadership matters. While it should get captured in remaining performance obligation (RPO) , so do a lot of other things, so I’d personally break it out. So, with that charitable scoring, I’m 7 and 3 on the year.

Technical Review 143

Technical Review Payment Services Payments AI Search 143