Stax

MARCH 26, 2024

Online payment systems are the standard. Online terminals (sometimes referred to as virtual terminals) power various types of transactions, including eCommerce and payments made over the phone. This article covers the what, why, and how of online terminals; all a business owner needs to know to dive in and thrive.

Payment Methods 88

Payment Methods Merchant Services Payment Services Payments 88

Andreessen Horowitz

APRIL 30, 2024

In this conversation, a16z General Partner Angela Strange talks with J eff Sloan, former CEO of Global Payments, about how he was early to spot significant industry trends, how to make bets that move an organization, and the sea change that AI represents for the financial services industry. Angela: Why Global Payments? Jeff: Yeah.

Payment Solutions 76

Payment Solutions Payments Payment Services SaaS Payments 76

SaaStr

NOVEMBER 1, 2023

Both Bill and Shopifty have morphed over the years from almost pure SaaS companies to payments platforms built on top of a SaaS core. The rest of the growth is from its Divvy platform, which is bought in 2021 for $2.5 But payments and transaction are far bigger at $800m run rate — and growing faster at 38%. #2.

Payment Services 299

Payment Services Payments SaaS Payments Payment Solutions 299

SaaStr

JANUARY 30, 2023

Overcoming challenges by optimizing for success In the early stages of setting up your SaaS business, it’s always a good idea to invest time thinking about the direction you want to take. This insight led Deel to focus on solving payments and compliance. Identifying a direction is just the starting point.

Sales Hiring 240

Sales Hiring Payment Services SaaS Payments Scale 240

Stax

FEBRUARY 21, 2024

So, of course when it came to revenue-driving activities, Ford knew that success in marketing—and business—wasn’t about how much your marketing spend is, but how efficiently you spend it. Enter the SaaS Magic Number, which measures the return on sales and marketing spend in generating new subscription revenue.

SaaS Payments 88

SaaS Payments Payments Payment Services Stax 88

Tom Tunguz

NOVEMBER 6, 2021

The contracts are identical twelve month contracts except for the payment terms. Contract B relaxes payment terms to monthly payment, 12 monthly installments for the next year. All of the sales and marketing dollars invested to obtain persuade the buyer to put digital ink to pdf have been recouped immediately.

Sales Hiring 330

Sales Hiring Scale Payments Payment Solutions 330

SaaStr

SEPTEMBER 15, 2020

And, when you do, do you even think about sale tax compliance? vary on how they handle sales tax and SaaS. It can be confusing to understand how and where you should charge sales tax. Let’s explore a few more ways in which sales tax compliance could impact your growing business. It’s part of doing business!

Payment Services 273

Payment Services compliance SaaS Payments Scale 273

SaaStr

JANUARY 10, 2024

Strong growth, break-even margins, and very high quality revenue. It’s still time to invest! The Big Efficiency Cuts Have Been in Sales & Marketing Procore got more efficient and its operating margins up mainly by cutting sales & marketing expense — down almost 10% this past year.

Scale 217

Scale Payment Services Payment Features Construction 217

Andreessen Horowitz

APRIL 23, 2024

They also talked about the difficulties — and potential advantages — of selling into small businesses, taking alternative approaches to interviewing candidates, and the importance of keeping culture a vital part of a company as it scales. We’re experimenting with it, but we haven’t made a massive investment.

Payments 98

Payments Forecasting Payment Services Payment Solutions 98

SaaStr

DECEMBER 3, 2023

CAC of < 12 months is Good-to-Great Paying sales reps 25%-30% of what they close is Good A burn ratio of 1 or less is Good These metrics do sort of work, if you have some capital to spend (i.e., can invest in marketing that takes a little while to pay off). Non-Recurring Revenue Doesn’t Count, At Least Not as Much.

SaaS Payments 213

SaaS Payments Metrics Payments SMB 213

Buffer Resources

NOVEMBER 7, 2023

For one, she has built a stable and viable business, achieving six figures in revenue every year for the past five years and even bringing in multiple-six-figures in 2021 when she expanded her business with subcontractors.    Location: Appleton, Wisconsin Initial capital invested: Very little!

Scale 117

Scale Scaling Payment Solutions Payment Services 117

Baremetrics

MARCH 31, 2021

SaaS and subscription companies like yours need to collect and manage recurring payments at scale. Regular payment gateways like SagePay and WorldPay won't cut it. All the data your startup needs Collecting payments is just one step of effective subscription management. The platform's usage-based pricing (no monthly fees!)

Merchant Services 98

Merchant Services SaaS Payments Payment Services Payment Features 98

FastSpring

SEPTEMBER 16, 2022

When FastSpring’s Chief Product Officer Kurt Smith worked with growth-stage to Fortune 100 companies at Accel-KKR, he consistently saw pricing as one of the most essential growth levers they employed to meet their next revenue goal. Schedule a demo to learn how we can help you scale across borders to go farther faster.

Pricing 138

Pricing Payment Solutions Payment Services SaaS Payments 138

Baremetrics

MARCH 23, 2021

Your payment processor may be an important element of your business. However, with so many of these payment platforms on the market, how are you supposed to choose? If you’re searching for one of these platforms, what qualities are important to you? After all, it plays a big role in how you get paid.

Payment Methods 93

Payment Methods Payment Services Payments Merchant Services 93

Intercom, Inc.

MARCH 10, 2022

No, you don’t need to be psychic – maintaining a joyful CX is made easier with platforms like FullStory. When integrated with Intercom, you can uncover what happens when a customer visits your site or app, and how to proactively improve their experience. Payments become much more flexible to manage with integrations such as Stripe.

Payment Methods 209

Payment Methods Technical Review Payments Payment Solutions 209

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Manual processes first. Know your forever user.

Scale 150

Scale Payment Services Payment Methods Scaling 150

Stax

NOVEMBER 6, 2023

Fast forward to now where much has changed, and research anticipates contactless mobile payments to exceed one billion users globally by 2024. Customers can pay with their watch or phone just by tapping it on a card reader, and businesses can host an entire POS system on a mobile phone.

Payment Methods 88

Payment Methods Payment Services Mobile Payments Merchant Services 88

Sales Hacker

MAY 15, 2023

It’s hard to know when you’re ready to hire a sales team — and the consequences can make or break your startup. Perhaps not surprisingly, about 40% of new companies go out of business because they run out of cash or fail to raise capital, reports CB Insights. How do you know you’re ready to hire a sales team?

Sales Hiring 86

Sales Hiring Scale Outsourcing Services Payment Services 86

Casey Accidental

NOVEMBER 28, 2023

Most companies have a primary acquisition loop that drives this scalable growth, and unfortunately, there aren’t that many acquisition loops that really scale. Even when they scale, they eventually asymptote, and companies need to find new ways to grow. It kept investing in making its overall growth model stronger.

Payments 63

Payments Scale Payment Methods Underperforming Technical Team 63

SaaStr

JULY 20, 2022

Weave started off as a dental ERP and comms platform (including VoIP / phone), and then expanded beyond that as it scaled. It’s a tough outcome for a team that is working hard to scale well into the nine figures of ARR. 907 employees at IPO, so about $150,000 revenue per employee. 5 Interesting Learnings: #1.

SaaS Payments 250

SaaS Payments Scale Payment Methods Payments 250

Sales Hacker

AUGUST 4, 2023

Earlier this week, we announced that my new company, the GTMfund , has acquired my old company, Sales Hacker , from my…other old company, Outreach. I’ve gone through a mix of emotions, reliving the insane 10-year journey that came out of a young Max being naively intellectually curious about how to scale sales at a startup.

Scale 61

Scale Sales Hiring Sales Payments 61

Sales Hacker

OCTOBER 11, 2021

Sales teams feel constant pressure to speed up time-to-revenue and quickly close deals. But simply investing in technology isn’t enough. Some parts of the sales process remain disjointed and even with technology to streamline steps, teams could still be working in silos. 7 sales processes you can automate now.

Payments 86

Payments Payment Services Revenue Payment Solutions 86

Subscription Flow

NOVEMBER 28, 2023

One way to do that is through marketing and revenue-generating strategies such as freemium and product demos which are critical to growing one’s clientele. This can be done through a variety of platforms, including social media, email marketing, online ads, and content marketing.

SaaS Payments 59

SaaS Payments Payments Business Model Payment Services 59

SaaStr

OCTOBER 10, 2019

Freemium can help software companies gain users quickly—but what happens when it’s time to scale back or up? Join Joaquim Lecha, CEO at Typeform, and Christoph Janz, Managing Partner at Point Nine, as they delve into freemium at scale. The second one is customer feedback at scale. Want to see more content like this?

Scale 134

Scale Scaling Payment Methods SaaS Payments 134

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Lessons for scaling high-growth organizations.

Scale 116

Scale Payment Services Payment Methods Sales Hiring 116

Andreessen Horowitz

OCTOBER 12, 2023

We’ve designed this to mirror the thought process of an entrepreneur building an AI product with an enterprise use case. Whether or not a program integrates AI is less important than quality, safety, usability, and cost. Koester warned us that standalone solutions, without being integrated into the existing workflow, often go unused.

Healthcare 100

Healthcare AI Payments Enterprise 100

FastSpring

SEPTEMBER 24, 2020

Revenue vs. profit vs. income: The terms may seem synonymous and are sometimes even used interchangeably, but they tell different stories about a company. Revenue growth suggests an expanding business and in-demand product, but whether there is any financial gain for the business is determined by the income.

Payments 104

Payments Payment Methods Payment Features Payment Services 104

Stax

JANUARY 3, 2024

These mobile self-checkout terminals allow customers to scan items one by one as they navigate the store, then proceed to a cash register to finalize the payment. App-based scanning and payment. Some retailers have mobile apps that convert smartphones into scanners and payment portals. RFID readers. Compatibility. Scalability.

Payment Solutions 88

Payment Solutions Payment Methods Payment Services Payments 88

SaaStr

FEBRUARY 22, 2021

If I had 1 mentor, just 1, Who said: If you are at $10m ARR, Growing 100%, With 150% net revenue retention, With 80% viral and free lead acquisiton, And 50+ NPS, Then, You have already build a unicorn-in-waiting. This CXO asked me if I could help him find a few good advisors to help them on the revenue side. Find yours.

Scale 356

Scale Sales Hiring Payments Banking 356

Casey Accidental

OCTOBER 27, 2020

In that essay , we also talked about how a more common route for a SaaS business is to become a platform. Platforms can create an immense amount of long-term value for companies, or be a minor component of their product strategy to maintain product/market fit. The Types of Platforms. Integration Platforms.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

Baremetrics

SEPTEMBER 2, 2021

Most SaaS businesses adopt a subscription-based model supported by a recurring payment system. Setting up a recurring payment system can be complicated and requires the right tools to measure, manage, and review payments regularly. Cons for Businesses Using Recurring Billing Does SaaS Have to Be Recurring?

Payment Services 89

Payment Services Merchant Services Payment Features Payments 89

SaaStr

DECEMBER 5, 2022

Startups often begin with a bootstrapping phase with little to no outside investment. Many, however, will eventually switch to the externally funded phase because bootstrapping isn’t for every business. Yet, funded startups can learn a lot from the bootstrapped ones to grow smoothly and generate revenue. Lever #5: Monetization.

Payments 130

Payments SaaS Payments Payment Solutions Venture Capital 130

How To Buy Saas

MARCH 23, 2024

CRM software helps sales and service teams to satisfy and retain customers easily. CRM software is often used to manage relationships and interactions with prospects and existing customers. It equips the sales, marketing, and customer service teams with the necessary tools.

Payment Solutions 52

Payment Solutions Payments SaaS Payments Scale 52

Chargify

APRIL 23, 2019

According to a study by the Startup Genome Project of more than 3,200 startups, they found that “70% [of startups] fail because of premature scaling.” Understanding which stage your SaaS business is in can help determine the appropriate time to scale to the next phase—and do so successfully. Let’s get started. Pre-Startup.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

SaaSOptics

MARCH 10, 2022

SaaSOptics is the bridge between a company’s CRM and general ledger that prevents revenue from falling through the cracks. SaaSOptics automates your expense and revenue recognition , helping you keep your data clean and making audits a breeze. Utilizing ePay tools makes sending invoices and receiving customer their payments easy.

Payment Services 87

Payment Services SaaS Payments Payments Payment Solutions 87

FastSpring

APRIL 7, 2022

Learn more about how FastSpring helps SaaS and software companies collect and remit taxes globally or localize and accept global payments. Founded in 2013, Messente developed a messaging platform that originally served businesses in Estonia, Latvia, and Lithuania. How Messente scaled with no funding. What Is Messente?

SaaS Payments 143

SaaS Payments Technical Advisors Payment Services Payments 143

Blulogix

APRIL 2, 2024

A unified catalog ensures consistency across the organization, simplifies the sales and billing process, and enhances transparency for customers. Embracing Integration and Automation: Investing in integration and automation across platforms is essential for scaling the business, improving operational efficiency, and increasing margins.

Payment Features 52

Payment Features Payment Services Subscription SaaS Payments 52