OPEXEngine

JULY 28, 2020

It often seems as if traditional strategy development processes have no place in the fast-moving, always changing technology industries. It’s not really surprising that so many tech company executives punt on the traditional corporate strategy process. What they don’t do is get bogged down in process or complexity. At a Glance.

Payment Solutions 52

Payment Solutions Strategy Payment Services Scale 52

OPEXEngine

JANUARY 18, 2022

Reese—whose career has spanned wealth management, financial services, payments, and fintech—said he viewed the CFO role as being “the champion of value creation.” Reexamining internal processes at Trivago led to the discovery of potential new revenue sources, Tillman said. That’s an ongoing process.”. Edmund Reese.

SaaS Payments 52

SaaS Payments Scale Strategy Payment Services 52

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Manual processes first. Dare I say SaaS.

Scale 157

Scale Payment Services Payment Methods Scaling 157

BrightBack

JANUARY 17, 2022

Factor in the huge uptick in global demand for online subscriptions services that arose through the pandemic, and we see that succeeding at retention has never been more important, and becomes a key differentiator for those who do it. What’s Next?

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

SaaSX

JUNE 2, 2019

Growing a SaaS company at >50% YOY (at scale) is hard. When you think long-term first, and focus on processes more than performance, you lose agility and urgency. The cost of only focusing on short-term growth is that you accrue debt everywhere — people, processes, systems, technology — you name it. Short-Term Mayhem.

SaaS Payments 60

SaaS Payments Technical Review Systems Review Strategy 60

SaaStr

JULY 9, 2019

More than half of Kenya’s GDP is now transacted through a mobile, through arguably the most successful mobile banking and payment system called M-Pesa. The challenge, however, is that because of the limited disposable income that both consumers and businesses have, you can’t charge a lot of money for services there.

Scale 170

Scale Sales Recruiting Scaling SaaS Payments 170

Sales Hacker

MARCH 30, 2021

Neil’s experience includes a long history of sales leadership, primarily in the Salesforce ecosystem, and is now running revenue for Revenue Grid. They’ve built a new process of guided selling, which Neil discusses during the show. They’ve built a new process of guided selling, which Neil discusses during the show.

Scale 102

Scale Payments Technical Advisors Sales Recruiting 102

SmartKarrot

APRIL 13, 2020

SaaS companies have transformed the way global businesses work. Ever since its inception in the 1960s, SaaS has evolved from a mere time-sharing system to innovative and efficient applications that can be accessed on multiple computers. In this blog we’ll talk about SaaS business and top 50 SaaS companies in 2020.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

SaaStr

MARCH 19, 2019

For those of you who did not clap, Stripe is a set of developer APIs that help businesses accept payments online and do all sorts of innovative things in moving money in the cloud. I’m Vicki Lin. I have been at Stripe for about four years. Stripe’s ecosystem is quite large and thriving.

Payments 124

Payments Scale Scaling Revenue 124

SmartKarrot

MARCH 8, 2022

Her portfolio is gilded with leadership roles like board director, investor, COO, and P&L owner. Her blog posts continue to serve as a valuable resource for people who seek to understand and master customer success processes. Amarachi Ogueji. Her diverse yet unique skills include customer life cycle optimization from pre-sales.

VP of Engineering 21

VP of Engineering Customer Success Scale SaaS Payments 21

Sales Hacker

MARCH 2, 2020

Strategy and Process. Sales Enablement. The Sales Enablement Playbook. Enablement Mastery. Blueprints for a SaaS Sales Organization. Innovating for People. Wooden on Leadership. It’s a simple, timeless, and repeatable process that’s been known to help reps close 30% more sales. Insight Selling.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

User Pilot

MAY 8, 2024

Deliver exceptional customer support using AI and self-service resources. Cultivate a customer-centric culture from leadership down. Customer needs are desires, requirements, and expectations customers have when they look for a product or service. Personalize experiences for different customer segments.

SaaS Payments 98

SaaS Payments Payment Solutions Payment Services Payments 98

SmartKarrot

NOVEMBER 24, 2021

Developing use cases and new cases for the product or service Boosting brand loyalty Increasing customer reliance on products or services. An increase in CLV is possible with each subscription payment which increases profitability. Getting adequate leadership support . The era of the customer. Like what you are reading?

Subscription 10

Subscription Payment Features Payment Services SaaS Payments 10

yoursales

JANUARY 28, 2022

When it comes to sales technology quite often sales tech isn't picked based on what YOU need, but based on what your network have been using for their sales process. What you should be making decisions based on is, which sales processes generates the best outcomes you're after - and for your customers. Buyer Enablement.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

SaaStr

DECEMBER 17, 2019

This is Zach from Plaid and I guess … well, it’s interesting because you’re not a SaaS company, we’re at Saastr … but we’ll talk about what it’s like to not be a SaaS company at SaaStr. Zach : SaaS-ish. Ari : SaaS-ish. That’s pre-Plaid.

Payments 151

Payments SaaS Payments Banking Underperforming Technical Team 151

SaaStr

MAY 9, 2019

If we really look at a lot of YC companies now a days, we have a ton of B to B companies, and the most common mistake they make is they don’t really understand if they can afford the process they need to do to acquire customers. If your payment system works, you’re not going to rip it out.

Sales Hiring 170

Sales Hiring Scale Payment Solutions Banking 170

SmartKarrot

SEPTEMBER 1, 2022

But as more business companies choose the SaaS (Software as a Service) path, now is a fantastic time to enter this industry. . In this write-up, I will first explain what makes enterprise clients different and then take you through the all-important enterprise sales terminology that every B2B SaaS company should know.

Enterprise 10

Enterprise Outsourcing Services Scale Payment Services 10

SaaStr

DECEMBER 13, 2019

So tell me how did you make your way from the wonderful coast of the UK into the world of SaaS and come to now be one of the leading CIOs in the really rising mega wave of enterprise SaaS? And then helping being able to drive innovation across the company. Is that a new innovation in org structures and the remit of the role?

Technical Advisors 167

Technical Advisors Scale Technical Review Payment Solutions 167

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . build smoother connections both with your prospects through optimized sales process. And from SaaS sales models to SaaS pricing.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SmartKarrot

MAY 29, 2020

When it comes to the roles and responsibilities of an account manager, it is to foster the customer relationships, interact with the marketing and sales team to prepare sales pitches, establish innovative marketing strategies as well as media proposals. Some are even involved in upselling products and services. is $59,415.

Management 10

Management Healthcare SaaS Payments Technical Review 10

SaaStr

AUGUST 15, 2020

This dynamic trio of SaaS experts share how to stay customer-centric and set yourself apart in today’s rapidly changing environment. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company. So really well said.

Payment Methods 215

Payment Methods Merchant Services Scale Payments 215

yoursales

DECEMBER 12, 2018

PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. You’ll get lots of content from us along with advice for your sales process. Which sales tools best support your sales process?

Scale 99

Scale Payment Methods Payment Solutions Outsourcing Services 99

yoursales

DECEMBER 23, 2019

Enabling the right customer journey with sales tools that power your sales process has been high on our agenda for years. Which sales process works best with your customer experience journey? Which sales tools best support your sales process? Mimiran – More Leads and More Deals for SMB Services Business.

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

yoursales

DECEMBER 23, 2019

Enabling the right customer journey with sales tools that power your sales process has been high on our agenda for years. Which sales process works best with your customer experience journey? Which sales tools best support your sales process? Mimiran – More Leads and More Deals for SMB Services Business.

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

yoursales

JANUARY 29, 2021

Which sales process works best with your customer experience journey and to generate your desired outcomes? Which sales tools best support your sales process? Which sales processes generate the outcomes you're after and which tools best assist you in doing so? Mimiran – More Leads and More Deals for SMB Services Business.

Scale 104

Scale Payment Methods Payment Solutions Sales Recruiting 104

Outseta

APRIL 14, 2020

It’s amazing how people can innovate when they’re forced to. You’ve built a successful business and have a repeatable customer acquisition process that you’ve already demonstrated can scale with access to more capital. Do I sell services or SaaS? If cash flow is an immediate concern, consider selling your services.

Payment Methods 68

Payment Methods Payment Solutions SaaS Payments Payments 68

yoursales

DECEMBER 12, 2018

PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. You’ll get lots of content from us along with advice for your sales process. Which sales tools best support your sales process?

Scale 99

Scale Payment Methods Payment Solutions Sales Recruiting 99

SaaStr

SEPTEMBER 13, 2020

Another collection of their customers actually turned their kitchens into service offerings. They’re facilitating virtual schooling, they’re helping governments organize. It’s the software within hardware that’s powering innovation, and powering efficiency, and powering growth.

Sales Hiring 165

Sales Hiring Scale Payments Cloud 165

SaaStr

OCTOBER 29, 2019

SaaS is about creating long-term value for your customer, and being compensated appropriately for that value as a business. What I love about SaaS as a product person is that it’s a longterm value exchange. This lesson is a nod to the book, Monetizing Innovation. Want to see more content like this? FULL TRANSCRIPT BELOW.

Payments 101

Payments Pricing Compensation SaaS Payments 101

SaaStr

AUGUST 26, 2022

I just thought that if there was anybody left at the end of day two that had anything they wanted to talk about, scaling SaaS, fundraising, hiring, anything, and I could be helpful, we could do a little extra Q&A. Now there are 20 or 30 public SaaS companies we can learn from. But the downturn in SaaS, at best, is uneven.

Sales Hiring 220

Sales Hiring Scale Sales Recruiting Scaling 220

SaaStr

JULY 26, 2019

In Today’s Episode We Discuss: * How Eric made his way into the world of startups and SaaS. What were the biggest challenges in the process? * Why does Eric believe that the bar for execution in SaaS in 2019 is so much higher than in 2009? In 2008 Leah founded TaskRabbit, the leading on-demand service marketplace in the world.

Sales Hiring 147

Sales Hiring Scale SaaS Payments Payment Services 147

ProfitWell

SEPTEMBER 25, 2019

Choosing which revenue model works best for your SaaS business, though, is not easy (even if that's all you want to do is choose a revenue model for your SaaS business). The subscription model is the “vanilla” SaaS revenue model, not that there’s anything boring about a well-worked subscription plan. Pay-Per-User. Data Sales.

Payments 40

Payments Revenue Payment Methods SaaS Payments 40

ProfitWell

OCTOBER 1, 2019

A strong people strategy can create a noticeable competitive advantage by marrying culture, innovation, leadership, and inclusiveness. While getting everyone on board with culture might feel exhaustive or you might feel like “that” company, it's the down payment for making a strong culture for the long haul. Compliance.

Company Culture 40

Company Culture Sales Recruiting Scale Software Review 40

Intercom, Inc.

MARCH 22, 2018

Fast forward to today, and Eventbrite is the world’s largest self-service event ticketing and registration platform – processing more than 3 million tickets each week. Going back a bit, Brian was a co-founder at SkillSlate, a local services marketplaces similar to Thumbtack. We raised a $1.5-million

Marketplace as a Service 189

Marketplace as a Service Scale Payment Solutions Payment Services 189

SaaStr

JULY 19, 2019

250: Peter Yared is the Founder & CEO @ InCountry, the startup that allows you to operate globally with data residency as a service meaning they store your mission-critical data in it’s country of origin, without compliance. And so there was this Cambrian explosion of little SaaS start-ups. What is that founding moment? *

VP of Engineering 137

VP of Engineering CTO Hire Technical Review Sales Hiring 137