ChurnZero

MARCH 22, 2019

Did you know: For every 1% increase in revenue retention, a SaaS company’s valuation increases by 12% after five years? This was just one of the takeaways from our well-attended webinar this week on- Understanding the Real Impact of Improving Retention and Customer Success Best Practices. Q&A Recap.

Retention 61

Retention Payment Methods Outsourced Development SaaS Payments 61

SaaStr

MARCH 17, 2020

.” Maybe they send out a message on Slack, maybe they send you a text message and they say, “Hey, do we have anyone who in Talkdesk could probably be say like of a certain size, with certain number of integrations, maybe in this regional vicinity or in this country?” We set goals for net retention and logo retention.

Scale 160

Scale Payment Services Sales Hiring Payment Methods 160

SaaStr

JUNE 16, 2020

So I think that is somewhat of a good news in this in that SaaS businesses are sticky. And so while the churn I don’t want to minimize it, stable base of revenue should be able to maintain that through the year. Whereas, if companies have a bit higher attrition and retentions less than 80%, the churn could go up to above 16%.

Sales Hiring 183

Sales Hiring Scale SaaS Payments Payment Services 183

Chart Mogul

AUGUST 15, 2019

Revenue-based financing is quickly becoming a popular way for startups to raise funds without sacrificing equity. You may have heard of Revenue-based financing (RBF), venture debt or hybrid structures blending a revenue or profit share concept with an equity ownership stake. A high-level look at Revenue-based financing (RBF).

Finance 52

Finance Payments Revenue Payment Solutions 52

SaaSX

FEBRUARY 28, 2021

In the simplest terms, capital efficiency means growing profitably , without overinvesting to land customers and drive revenue. The rule of 40 states that at scale, a company’s revenue growth rate plus its profit margin should be at least 40. Revenue per Employee. That’s a revenue treadmill.

Payment Solutions 52

Payment Solutions Software Review Software Payments 52

User Pilot

APRIL 7, 2022

You will learn how to spy on users’ experiences in real-time and turn insights into a data-driven design that will help to improve activation and customer retention rate. If you want to make product updates that matter to users and lead to revenue growth, you must remove friction in the user flow and built the best experience.

SaaS Payments 52

SaaS Payments Payment Methods Data Payment Solutions 52

Sales Hacker

MARCH 11, 2025

We closed a very successful series C process and then our commercial scale, I think, eclipsed the technical scale of the business, right? Right now, um, in businesses, like consumer businesses that are sending emails, that is a huge fraction of the overall revenue that they drive right from their digital channels in general.

Scale 76

Scale Technical Advisors Sales Hiring Technical Review 76

Sales Enablement, SaaS and Growth

JULY 24, 2018

It’s a simple calculation to help you quickly and easily understand the health of a SaaS business. The rule states that a businesses annual revenue growth rate, plus its profit should equal 40%. Retention trumps acquisition. To manage discounting effectively you need some guiding principles and a process in place.

SaaS Payments 134

SaaS Payments Sales Hiring Business Payment Services 134