Remove Headcount Remove Operational efficiency. Remove SMB
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How To Structure Your Sales Organization For Maximum Efficiency

Sales Hacker

Traditional Sales Organizations – Growth of headcount in sales was structured around revenue per individual contributor (IC). In the example below, you will notice how at first our teams operate unstructured. PODs should operate between 80-120% of quota. Once a POD operates efficiently, do not add AEs to it.

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Lessons learned from growing a PM team in a hyper-growth startup

Point Nine Land

Give the candidate ~5 real examples of the kind of things you have to prioritize: customer integrations, feature requests, strategic releases, bugs, database extracts, opportunistic features… and ask them to prioritize. An organizational task.

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The Top 10 Customer Success Metrics Investors Really Care About in 2025 with Gainsight’s CEO Nick Mehta

SaaStr

The benchmarks that matter: SMB businesses: 75-85% GRR Enterprise-focused companies: 85-92% GRR Systems of record: 95%+ GRR The gold standard: ServiceNow at nearly 100% GRR 3. Operational Efficiency – The New Focus for 2025 In today’s market, investors care deeply about how efficiently you deliver customer success.

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Sam Blond + Jason Lemkin “GTM in 2025: How It’s Changed, How It’s Changing, and What Hasn’t Changed (Yet)”

SaaStr

This created almost opposite playbooks for their SMB vs. enterprise motions, complicating their enablement strategy. DataBricks: Pricing Power Trumps Efficiency CRO Ron Gabrisko’s surprising revelation during his time taking DataBricks from $1B to $3B was that focusing on pricing power created more leverage than operational efficiency.

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