Sales Enablement, SaaS and Growth

MARCH 23, 2020

I leveraged many of the 52 mental models while working at various software as a service (SaaS) companies, but in truth, they can be applied anywhere, regardless of industry. Subscription business model. Innovation 14. Horizons Framework Another innovation model is the Horizons Framework developed by McKinsey.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

Intercom, Inc.

JULY 29, 2021

SaaS is the subscription business. From selling bikes to software. I was the first sales hire for a company called Wrike, a product project management software company. So your goals in terms of headcount remained stable from pre-pandemic to post-pandemic? We can grow really fast if we retain 90% of our people every year.

Sales Hiring 223

Sales Hiring Scale Sales Recruiting Underperforming Technical Team 223

ChurnZero

JUNE 3, 2022

I bet most, if not all, of them were based on a subscription. I’d go even further to say that somewhere in your business you’re probably already thinking about how you can launch your own subscription-based service to take something you’re already doing or maybe something new and extend it through an as-a-service delivery model.

Customer Success 52

Customer Success Sales Hiring B2B Technical Review 52

ChurnZero

JUNE 3, 2022

I bet most, if not all, of them were based on a subscription. I’d go even further to say that somewhere in your business you’re probably already thinking about how you can launch your own subscription-based service to take something you’re already doing or maybe something new and extend it through an as-a-service delivery model.

Customer Success 52

Customer Success Sales Hiring B2B Technical Review 52

OpenView Labs

MAY 20, 2019

It now takes a war chest to be visible everywhere it matters: content, search, social, review sites, analyst reports, podcasts, video, events… I’m exhausted even thinking about it all. Remember when the ability to integrate with another software product was a premium feature, reserved for enterprise-grade packages?

Scale 70

Scale Startup Technical Review Software Review 70

OpenView Labs

MAY 20, 2019

It now takes a war chest to be visible everywhere it matters: content, search, social, review sites, analyst reports, podcasts, video, events… I’m exhausted even thinking about it all. Remember when the ability to integrate with another software product was a premium feature, reserved for enterprise-grade packages?

Scale 51

Scale Startup Technical Review Software Review 51

OpenView Labs

MAY 20, 2019

It now takes a war chest to be visible everywhere it matters: content, search, social, review sites, analyst reports, podcasts, video, events… I’m exhausted even thinking about it all. Remember when the ability to integrate with another software product was a premium feature, reserved for enterprise-grade packages?

Scale 40

Scale Startup Technical Review Software Review 40

Intercom, Inc.

JUNE 3, 2021

It may take a bit of a leap of faith to invest in a differentiation strategy that won’t immediately translate into ROI, especially in a pandemic, but you can’t sacrifice innovation and sustainability for short-term revenue. ” I think the “Sure thing boss, give me more headcount” is obvious. Should we sink bigger?

Strategy 228

Strategy Software Review Development Team Review Sales Recruiting 228

SaaStr

JUNE 10, 2020

We’re looking at everything we do from software to people. We’re going through layoffs and furloughs, recession planning and for me as the CMO, facing really massive cuts to marketing budgets and headcount. As far as fostering innovation, every meeting I kept a section, an expansive section where it was brainstorm.

Travel 175

Travel Marketing Scale Outsourcing Services 175