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How Technology Affects Communication

Neil Patel

But is it all bad? With this in mind, here’s a breakdown of everything you need to know about how technology affects communication with customers, plus how to use these developments to your advantage. You can do this by carrying out surveys or gaining insights from your sales and customer support teams.

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How to Optimize Your Business’ Contribution Margin Ratio

Neil Patel

This will happen when your business develops a duplicatable system for driving in new business. Improving your onboarding process , providing better customer service , and offering incentives to long-term customers can all help improve retention. It could be due to poor practices, new hires, or bad training procedures.

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How to Work With a Consultant: The Ultimate Guide

Neil Patel

Unfortunately, your in-house team doesn’t have the required expertise to push through change. Our team at Neil Patel Digital has compiled the ultimate guide below to help you understand the nuances of working with a consultant for the best results. Onboarding Process. So what do you do? Hire a consultant, hands down.

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Drata’s CEO Adam Markowitz on creating a culture of cyber security

Intercom, Inc.

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. Portfolium was eventually acquired, but the team behind it never stopped thinking about a better way to do it.

Scale 211
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To Manage a Call Center Efficiently see what Employees Really Think

Upscope

A couple of them our team did. This is so trIue because I'm currently working at a call center and feel trapped, emotionally unstable, weak , I'm driving myself crazy and I don't want to talk to anyone. After about a year and a half I was offered a transfer to sales for the Apple online store team. I feel so alone I need help!

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SaaStr Podcast #350 with Contentstack Founder & CEO Neha Sampat

SaaStr

350: Neha Sampat is the Founder and CEO @ Contentstack, a modern content management system bringing business and tech teams together to deliver personalised, omnichannel experiences. What are the counter-intuitive strategies Neha has found work when it comes to motivating remote teams? * You should be. Harry Stebbings: Okay.

Scale 207
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The Entrepreneur’s Guide of Outsourcing Work Without Losing Quality

Neil Patel

The problem isn’t just in the amount of time an in-house team has to dedicate to the work. This lack of resources is a major struggle for teams with in-house F&A staff, according to Consero. Unless you’re a website development firm, there’s really no reason to maintain your own website. Website Design and Maintenance.