Intercom, Inc.

DECEMBER 31, 2019

What was perhaps less predictable was the ensuing prevalence of the subscription-based business model. And it’s not just the startups playing this game – Steve Jobs was proudly averse to the notion of subscriptions, and now Apple spends most of its earning calls boasting about the performance of its services division.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

Sales Enablement, SaaS and Growth

MARCH 23, 2020

Customer > Team > Individual During my time at HubSpot, the leadership team shared this mental model to help with decision-making. Subscription business model. Examples of jobs to be done include, people buying a hammer to hang a painting and famously, a milkshake for entertainment during their daily commute.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

Neil Patel

DECEMBER 12, 2020

Do you want to start a blog to share your extensive knowledge and thought leadership with the world? To give you a better idea, the internet is generally made up of five kinds of websites: Blog: Are you going to continually publish content that informs, entertains, or inspires a particular audience?

Payment Methods 145

Payment Methods Payments Payment Services Payment Solutions 145

ChurnZero

SEPTEMBER 16, 2019

The Timmys finalists in this category are chosen for their innovation, forward-thinking leadership and work environment. ChurnZero is a real-time Customer Success platform that helps subscription businesses fight churn, expand current accounts, increase product adoption and optimize the overall customer experience. “We About ChurnZero.

Startup 8

Startup Venture Capital Entertainment Innovation 8

SaaStr

APRIL 24, 2020

How does John think about the role of leadership in a crisis such as this? Where does John believe many leadership teams go wrong in times such as this? How can leadership teams ensure that a crisis is not self-fulfilling and how can one prevent that mindset? How should we structure content for these virtual events? *

Scale 219

Scale Leadership Strategy Technology 219

User Pilot

NOVEMBER 27, 2023

You can do this by using automated churn surveys to capture the reasons why customers are leaving or canceling their subscriptions/contracts with your company. Gamification makes your product more entertaining, creating a sense of friendly competition that keeps users hooked.

Scale 99

Scale Acquisition Strategy Retention 99

Sales Hacker

OCTOBER 7, 2021

Bringing Sales & Leadership with Heart and Ladies Happy Hour to the sales community. I went through a VP of Sales Program with SaaSy Sales Leadership — the moment I realized I didn’t want to be a VP of Sales. She is a Speaker and Hostess for LinkedIn Live. What is one a-ha moment you’ve had in your sales career?

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130