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5 Challenges in Moving Upmarket and How to Overcome Them with Salesforce Ventures

SaaStr

You always have to build more relationships within the customer organizations Gong, as an example, started as an SMB platform and went to Enterprise. Specific features for Enterprise need to be top-of-mind and prioritized across the org. You need to segment the entire organization, not just GTM.

Scale 182
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Increasing Net Dollar Retention to Build a Compelling Enterprise SaaS Play

Chart Mogul

Adam, Sandeep, and team are committed to addressing those challenges by acquiring relevant software businesses and building out a true enterprise-ready platform. If you’re an enterprise SaaS business, you need ~100% net retention or something is wrong. Whereas with SMB SaaS businesses, you find different scenarios.

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Increasing Net Dollar Retention to Build a Compelling Enterprise SaaS Play

Chart Mogul

Adam, Sandeep, and team are committed to addressing those challenges by acquiring relevant software businesses and building out a true enterprise-ready platform. If you’re an enterprise SaaS business, you need ~100% net retention or something is wrong. Whereas with SMB SaaS businesses, you find different scenarios.

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Here’s What Enterprise Buyers Look for When Evaluating Software

OpenView Labs

At some point in every software company’s growth comes the great challenge of tackling the enterprise market. In a panel for DevGuild: Enterprise-Ready Products, devtools accelerator and fund Heavybit, Inc. brought together CTOs from PlanGrid, One Medical and AdRoll to discuss what they look for when evaluating software.

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Selling to Fortune 500 Companies (An Easy 3-Step Process)

Sales Hacker

Selling to Fortune 500 companies is a different game than SMB. Sometimes all the emails, cold calls, tweets, and inMails in the world still won’t get the attention of key contacts at that enterprise account. If your product is enterprise-ready and you’ve already got a trial option or something free to give away, try this out.

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Gong’s Linda Lin on customer success strategies for moving upmarket

Intercom, Inc.

These evolving demands from enterprise customers bring with them different skillsets customer success managers need to hone. So how do you create a strong, enterprise-ready team? Of course, we always excelled in SMB at Slack as well. Finding the right skillset. When I left, we were just bridging the $1 billion mark.

Scale 177
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3 Secrets to Help You Sell Upmarket Faster

SaaStr

Differentiating between Small and Medium Businesses (SMB) and Enterprise, or larger companies, is vital. You’ll need to find and hire different types of sales reps, specifically to sell into the Enterprise since enterprise sales are more challenging and typically take longer than selling into an SMB.

Scale 272