article thumbnail

Gong’s Linda Lin on customer success strategies for moving upmarket

Intercom, Inc.

A great customer success team will help you to better understand your customer’s needs, identify what “success” means to them, and in turn, help your customers realize the value of your services, creating a more successful outcome for both their team and yours. So how do you create a strong, enterprise-ready team?

Scale 177
article thumbnail

Best Free CRM Software

Neil Patel

HubSpot CRM – Best free marketing CRM Really Simple Systems – Best free sales CRM Agile CRM – Best free customer service CRM Flowlu – Best for SMB finance Apptivo – Best for basic business management. Free Customer Service CRM Software. The Top 5 Options For Free CRM Software. The Limits of Free.

article thumbnail

Lessons learned from growing a PM team in a hyper-growth startup

Point Nine Land

In SaaS vs. marketplaces? How are you coming up with the best solutions? How do you organize your work? An experience that is well aligned with your product: has the candidate been working in B2B vs B2C? Start by figuring out the strategies that will bring you effective, efficient and long term growth.