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Scaling Customer Success from 0-5,000 Customers with Drata’s VP of Customer Success and VP of Customer Experience

SaaStr

Customers you have a bond with will give you positive reviews on G2, become your reference customers, share their success stories, and work together with you on product innovation. For example, say your company is going upmarket to Enterprise. This will naturally build trust with your customers.

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The New Rules of AI Investing: Why Speed Beats Strategy and Labor Budget Is the New Software Budget with Google Cloud’s COO

SaaStr

The market is moving so fast that yesterday’s innovative feature becomes tomorrow’s table stakes, and only teams that can iterate at AI speed will survive. When AI can deliver measurable labor cost savings within months rather than years, even the most risk-averse enterprises become early adopters.

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7 Ways to build Enterprise Readiness into your SaaS roadmap

CloudGeometry

Now may be the time to turn your eyes to the enterprise readiness horizon. Here are seven things enterprise SaaS customers look for. #1 It’s not just that enterprises are rich targets. Multi-tenancy is a core tenet of building an enterprise ready platform architecture. Read more here. #6

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Thanks to BrainStorm, G2, G-P, Infinicept, and Laika for Sponsoring SaaStr Annual 2023!

SaaStr

More than 300 leading software companies, payment processors, sponsor banks and others rely on Infinicept, the winner of the Electronic Transaction Association Fintech Innovation in Payments Award, to help them transform to the new era of software-led payments.

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Thanks to BlueSnap, Printfection, Salesloft, Subskribe, and WorkOS for Sponsoring SaaStr Annual 2022!

SaaStr

Designed in collaboration with some of the world’s leading SaaS companies, Subskribe helps businesses maximize revenue with innovative deal structures like ramp-up engagements, mid-term upsells and flexible discounts. WorkOS provides APIs to make your app enterprise-ready, with pre-built features and integrations required by IT admins.

Payments 254
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The Chat GPT Growth Story: How AI is Changing the Way We Work with OpenAI’s Head of Sales, Aliisa Rosenthal

SaaStr

After that, they released instruction following models, which were the first Enterprise-ready models. It was exciting then, even though it’s old hat now — an extraordinary leap forward in innovation when released. They were stuck in experimental groups and innovation labs and weren’t sure where to go beyond generative copy apps.

ChatGPT 286
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How to Scale a Platform and Ecosystem to $10B with Atlassian CRO Cameron Deatsch (Pod 611 + Video)

SaaStr

Scaling to satisfy customers’ demands depends on innovation and foresight combined with enterprise-ready technology and the right partners. Look for new opportunities, like partnerships, to drive collaborative innovation and develop the solutions your customers need today. Key takeaways from Atlassian’s experience.

Scale 258