article thumbnail

Mastering the Art of Complex B2B Recurring and Subscription Billing: Strategizing Customer Penetration for Enhanced Growth

Blulogix

Far beyond the initial capture, the art of retaining customers demands a nuanced, ongoing engagement strategy that nurtures and expands the customer relationship over time. Today’s post digs deep into the strategies that fortify customer retention, turning fleeting interactions into enduring partnerships.

B2B 96
article thumbnail

Creating the next East Coast SaaS mafia

SaaStock

How they dared with the next step, yet maintained operational efficiency all along. Hiring, engaging and maintaining culture with limited resources. It will include: SaaS.City , the pre-event day filled with hands-on workshops and bootcamps taking place all around New York. Instilling discipline in sales execution.

Scale 145
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Feb 09 – Customer Success Jobs 

SmartKarrot

Promote user adoption through a variety of touchpoints, such as workshops, product roadmap discussions, training, and forming connections with a number of champions and power users. Create, nurture, and manage a team of CSMs acting as Giving Success Coaches to engage clients and influence results.

article thumbnail

Catalyst Explained: 3 SaaS Business Catalysts That Can Change the Game for You

SmartKarrot

These could include employee training programs, strategic innovation workshops, etc. Creating an organizational culture that encourages constant innovation and digital transformation can also ensure that employees are consistently challenged and engaged. Operational Efficiency. Advanced and Highly Scalable Technology.

Scale 10
article thumbnail

Catalyst Explained: 3 SaaS Business Catalysts That Can Change the Game for You

SmartKarrot

These could include employee training programs, strategic innovation workshops, etc. Creating an organizational culture that encourages constant innovation and digital transformation can also ensure that employees are consistently challenged and engaged. Operational Efficiency. Advanced and Highly Scalable Technology.

Scale 10
article thumbnail

Mar 18 – Customer Success Jobs

SmartKarrot

Apply here: [link] Role: Director of Customer Success – Life Sciences Location: Remote, Mountain View, CA Organization: Egnyte As a Director of Customer Success, you will engage with Egnyte’s Life Sciences Customers. Act as a change agent to identify areas for operational efficiency and continuous improvement.

article thumbnail

May 10 – Customer Success Jobs

SmartKarrot

Maintain clear and updated documentation on all information gathered to ensure the rest of the team is enabled to operate efficiently. Create product artifacts (Videos, FAQs, Blog Posts, etc) to accelerate best practice sharing and drive user engagement. Meet productivity metrics and quality standards in client engagement.