SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. So before we dive into the process itself, again, we chatted before and you said you were paranoid about staying up to date with your customer.

Scale 127

Scale SaaS Payments Sales Recruiting Payment Services 127

SaaStr

AUGUST 7, 2020

A few of the leading companies in the Cloud 100 list, as put together by Forbes, of leading enterprise software companies are in industry verticals and just on the Salesforce platform, the three most valuable companies built on the platform were industry-vertical companies, including nCino, Vlocity, and Veeva.

Payment Solutions 147

Payment Solutions Pricing Payments Payment Services 147

SaaSHolic

MAY 15, 2023

Three important factors for companies to consider when implementing AI are discussed: organizational structure, management systems, and leadership models, with an emphasis on simplicity and financial optimization in data processes.

Payment Methods 52

Payment Methods Blockchain Artificial Intelligence Payment Services 52

Baremetrics

AUGUST 5, 2021

Now, many organizations are working on plans to build hybrid workplaces that won’t hurt productivity or employee engagement but will give employees the flexibility they demand. Sign up for the Baremetrics free trial and start seeing more into your subscription revenues now. Increase employee engagement. Table of Contents.

SaaS Payments 98

SaaS Payments Technical Review Payment Methods Software Review 98

SaaStr

NOVEMBER 7, 2019

How can a simple offering be transformed into its own platform? Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Want to see more content like this?

Payments 119

Payments Merchant Services Payment Solutions Payment Services 119

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Payments has been around for thousands of years.

Scale 152

Scale Payment Services Payment Methods Scaling 152

SaaStr

AUGUST 9, 2019

What ratio of revenue is healthy for professional services to account for? So when Oracle acquired Siebel, funnily enough, they had this hidden gem, which was Siebel on Demand, which was a SaaS CRM platform, competing with the likes of SalesForce.com, that Oracle had acquired. How does Vikas think about professional services?

SaaS Payments 132

SaaS Payments Cloud Technical Review Scale 132

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Payments has been around for thousands of years.

Scale 116

Scale Payment Services Payment Methods Sales Hiring 116

SmartKarrot

MARCH 23, 2023

Demonstrating our SaaS platform online. Subscriptions from clients renewed. Sell customers on the benefits of the Robin AI platform. Collaborate on fundamental customer success KPIs and performance with the senior leadership team and larger go-to-market team. Payment that is competitive. Answering client questions.

Customer Success 19

Customer Success Payments Underperforming Technical Team Payment Services 19

SmartKarrot

NOVEMBER 24, 2021

Subscription model, membership economy, consumption-based model. As per Deloitte , 8 out of 10 subscription companies are maintaining their customer base or growing their customer base in the pandemic. Today, businesses in the subscription economy have moved from selling one-off products to customers.

Subscription 10

Subscription Payment Features Payment Services SaaS Payments 10

SmartKarrot

APRIL 13, 2020

In this blog we’ll talk about SaaS business and top 50 SaaS companies in 2020. SaaS businesses are organizations that provide subscription-based software applications that are centrally hosted on their servers over the internet. See here how we architected a cutting edge Customer Success platform. Solarwinds.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

SmartKarrot

NOVEMBER 24, 2022

Foster collaboration and trust both within and across teams, especially at your peer level and senior leadership. Ensure alignment between CS/BDE teams to support books of business and client partnership growth. Communicate directly with customers on assigned responsibilities and tasks.

Customer Success 19

Customer Success Payment Services Payment Solutions Software Review 19

Intercom, Inc.

MAY 16, 2019

It allows you to maximize a new feature’s value with minimal effort because the feature is part of this system or platform. Phil: Being part of the Customer Engagement team here, I think a lot about product onboarding and expansion, so you can imagine how excited I was when we launched Product Tours last month.

Payment Solutions 106

Payment Solutions Underperforming Technical Team Onboarding Software Review 106

ProfitWell

OCTOBER 7, 2019

Today on Recur Now, the astronomical findings of Zuora’s Subscription Economy Index are released. We’re also talking subscription sports with a pricing expert, and highlighting a former Netflix culture-building badass. Your top subscription news. Subscription Cavaliers. Can you guess who? Zuora's SEI drop.

Subscription 49

Subscription Payment Features Payments Payment Services 49

User Pilot

MAY 8, 2024

It gives the product a competitive advantage, improves brand reputation, and propels revenue growth. Common needs are related to functionality, reliability, usability , integration , support, customization, and cost-effectiveness. Cultivate a customer-centric culture from leadership down. Reward loyal customers.

SaaS Payments 105

SaaS Payments Payment Solutions Payment Services Payments 105

SaaStr

OCTOBER 24, 2019

Christian Lanng : So we started with something very, very narrow, which was invoicing. But invoicing happens to be connected to something really, really important, which is payments. So if you get the invoice, you get the payment and that’s a lot more interesting. You pay a subscription. ” No.

Payments 102

Payments Payment Features SaaS Payments Underperforming Technical Team 102

Sales Hacker

NOVEMBER 15, 2017

Account-Based Everything / Revenue. Annual Recurring Revenue. Account Based Marketing (ABM) is a strategic framework that engages qualified individual prospects or customer accounts as unique markets in themselves, worthy of focused, hyper-personalized treatment by sales, marketing and other teams. . AB Testing.

Scale 99

Scale Payment Methods Sales Recruiting SaaS Payments 99

SaaStr

AUGUST 6, 2019

We looked at the world in 2008, 2009, and we said, “How come it’s almost impossible to connect two companies to do business, especially if they have complex business processes, but we can all connect as consumers on LinkedIn, Facebook, Twitter, every single day we want to do business?”

Payment Solutions 146

Payment Solutions Payments Outsourcing Services SaaS Payments 146

Intercom, Inc.

AUGUST 29, 2019

Stripe’s Head of North America Revenue & Growth, Jeanne DeWitt, on driving growth through customer expansion. Our Head of Sales Ops, Jeff Serlin, and our Director of Demand Generation, Brian Kotlyar, on how sales and marketing should work together to build a single revenue plan. Jeanne DeWitt talks driving expansion revenue.

Scale 172

Scale Sales Hiring Scaling Payment Services 172

SmartKarrot

SEPTEMBER 1, 2022

Annual Contract Value (ACV): The typical annual cost of a client’s subscription. Factors affecting purchasing decisions include your company’s market leadership, reputation, and visibility. ” Remain focused, and do not let yourself (or your firm’s leadership) get disheartened. Reduce the level of risk.

Enterprise 10

Enterprise Outsourcing Services Scale Payment Services 10

Incredo

NOVEMBER 1, 2019

When you’re looking to generate significant revenue as a newbie in the SaaS market, your product prices shouldn’t go above $5000. It is a model that is designed to achieve significant revenue at a low average selling price (ASP) with the help of free trials and freemium offers. Self-Service. Enterprise. Transactional sales model.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

BrightBack

AUGUST 19, 2019

Subscription businesses can't survive on acquisition alone. In today's world, there's more revenue to be earned after initial purchase, so companies must do everything they can to extend the lifetime value of the customers they fought so hard to acquire. Here are three ways to grow your business utilizing customer retention.

Retention 55

Retention Underperforming Technical Team Strategy SaaS Payments 55

ProfitWell

SEPTEMBER 9, 2019

Today, we're taking a look at how subscribers can fuel revenue. Today's Top Subscription News. Subscription Economy Powers Growth. The music business is booming and it’s all thanks to the subscription economy. The music business is booming and it’s all thanks to the subscription economy.

Payment Solutions 40

Payment Solutions Sales Recruiting Payment Methods Payment Services 40

SaaStr

JANUARY 14, 2020

My co founders and I were software developers, so we knew how to write the code, to build the website, to build the learning platform, to build the video distribution model. The first few dozen courses that we published on the platform were authored by the Pluralsight co founders. Our salesforce didn’t know which one to sell.

B2B 133

B2B B2C Scale New CTO 133

Sales Hacker

SEPTEMBER 15, 2020

Key lessons learned in 10 years of top leadership [12:23]. All you have to do is create perfectly targeted content, stay informed on email best practices, drive more engagement quarter over quarter, spend less money, oh, and do all of this with less time. Our second sponsor is Outreach , the number one sales engagement platform.

Leadership 63

Leadership Payments Scale Payment Methods 63