SaaStr

DECEMBER 5, 2023

The one thing founders don’t do early enough is scope, engage, and nurture all stakeholders involved, not just the economic buyer or technical champion but the broader organization. When you get to the phase of wanting to sell to Enterprise, it often breaks down at Enterprise needs.

Scale 196

Scale Enterprise readiness compliance Enterprise 196

Clouded Judgement

APRIL 4, 2024

For select customers in highly regulated industries subject to stringent data control policies, we offer RSC-Private as an enterprise-ready, self-managed version. We also sell to smaller customers through a high-velocity engagement model driven by our inside sales team.

Benchmarks 117

Benchmarks Data Cybersecurity Cloud 117

Frontegg

JULY 22, 2021

This is typically done by implementing “ Freemium ” versions that elevate onboarding and adoption metrics. More and more self service SaaS applications are also adopting interactive chatbots to encourage users to engage with their knowledge base. The same thing applies to the logging in process. What about the product roadmap?

Technical Review 97

Technical Review Payment Features Scale SaaS 97

Frontegg

MAY 27, 2021

User-centric behavior data is a MUST: You are getting access to user-centric behavior metrics to scale up fast – your user journey can be optimized by the people who matter most – your clients. This metric is a strong future revenue indicator. This innovative software tool is a proven and tested customer engagement booster.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

SaaStr

JANUARY 5, 2023

Founded in 2019, Laika (an enterprise-ready compliance platform) closed a $50MM Series C by the summer of 2022. Fundamental metrics (like ARR, CAC Payback, or Burn Rate) will never stop being important; they’re industry standards for a reason. Are employees engaged, and do they believe in the mission? Marketing Lead Gen.

Sales Hiring 43

Sales Hiring Acquisition Forecasting Outsourced Development 43

SaaStr

MAY 29, 2020

And again, with Workplace from Facebook being this SaaS startup within the broader organization, we’re having to employ those same rules of engagement and those principles of just being really ruthless in terms of how we prioritize what we do on the business. And we’d invite them to our campuses, we would have these engagements.

Scale 223

Scale Sales Recruiting Pricing Leadership 223

Intercom, Inc.

MAY 13, 2021

These evolving demands from enterprise customers bring with them different skillsets customer success managers need to hone. So how do you create a strong, enterprise-ready team? That takes having hard metrics of how we’re going to track the success of this adoption period. Finding the right skillset. Is it a lot?

Scale 177

Scale Customer Success Strategy Sales Hiring 177