Engagement, Enterprise readiness, Marketplace as a Service and Metrics

Managing a Thin Balance Sheet: 4 Lessons Learned From Laika’s $2 Billion Acquisition with Laika Co-Founder & COO Eva Pittas and CFO Dicken Chaplin (Video)

SaaStr

JANUARY 5, 2023

Founded in 2019, Laika (an enterprise-ready compliance platform) closed a $50MM Series C by the summer of 2022. Looking back on its explosive growth, however, the company realized just how badly it needed the valuable services of a Chief Financial Officer (CFO). Are employees engaged, and do they believe in the mission?

Sales Hiring

Sales Hiring Acquisition Forecasting Outsourced Development

Gong’s Linda Lin on customer success strategies for moving upmarket

Intercom, Inc.

MAY 13, 2021

A great customer success team will help you to better understand your customer’s needs, identify what “success” means to them, and in turn, help your customers realize the value of your services, creating a more successful outcome for both their team and yours. So how do you create a strong, enterprise-ready team?

Scale

Scale Customer Success Strategy Sales Hiring

Lessons learned from growing a PM team in a hyper-growth startup

Point Nine Land

APRIL 21, 2021

This refers to the improvement of your main output metrics. If your mission is to reduce CO2 emissions, you can (potentially should) make this your main output metric. In SaaS vs. marketplaces? This process requires a lot of assumptions and is not hard science but the key is to focus on growth of your main output metrics.

Sales Hiring

Sales Hiring Startup Scale Software Review

SaaS Brief

Managing a Thin Balance Sheet: 4 Lessons Learned From Laika’s $2 Billion Acquisition with Laika Co-Founder & COO Eva Pittas and CFO Dicken Chaplin (Video)

Gong’s Linda Lin on customer success strategies for moving upmarket

Lessons learned from growing a PM team in a hyper-growth startup

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