Sun.Dec 04, 2022

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I Was Wrong. NPS is A Great Core Metric.

SaaStr

I wrote a version of this post way back in 2016. It created a lot of discussions and was more controversial then — that NPS was a great core metric. We’ve all evolved a lot since then. We’ve gotten great at measuring both NRR and GRR. And almost everyone does some sort of regular NPS survey. And most segment it across customer size or other segments.

Metrics 293
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Create the Ultimate Inbound Sales Script: Templates & Tips

CloseSaaS

A prospect signed up for your product’s trial. But will they become your customer? Here’s an inbound sales call script to sweep your leads off their feet!

Sales 52
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Top SaaStr Content for the Week: Snowflake VP, Atlassian CRO, Divvy CRO, Algolia CEO + CRO, and More!

SaaStr

Each week, we round up our most popular content so you can catch up on anything you may have missed. Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: Maybe a Little Less Twitter and LinkedIn, And a Little More SEO and List Building. Dear SaaStr: How Do I Develop Inbound Leads in a New Category? The 3 Financial Plans You Need for The Year: C-90, C-60 and C-10 (Updated).

Scale 293
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How Mortgage Professionals Use Video

Dubb

In this summary of a Dubb Support video, we take a deep dive into how mortgage professionals use video. This is a fantastic conversion for any type of mortgage professional who wants to leverage the power of video to accomplish their goals. Whether you are brand new to video or are looking for tips. The post How Mortgage Professionals Use Video appeared first on Dubb Blog.

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The Next Evolution in Subscriptions and Recurring Payments

Rise to the next level of recurring revenue. Discover how recurring payments are reshaping industries beyond simple subscriptions, driving a $1.5 trillion market. Learn the crucial strategies for building scalable, secure, and seamless recurring payment infrastructure to boost customer retention and fuel growth.

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Your Family May Never Understand

SaaStr

Your family will never really understand what you go through as a founder. And what it really takes. Not really. — Jason Be Kind Lemkin ? (@jasonlk) December 3, 2022. So as the years have gone by, we’ve all begun to understand SaaS a lot better. So many of the leaders in SaaS have now crossed $1B in ARR, from Box to Cloudflare to Okta to HubSpot to ZoomInfo, and so many more are coming up on it fast, from Smartsheet to Monday to Asana and more.