Intercom, Inc.

JANUARY 12, 2021

This post is an adaptation of a talk I recently gave at the Amazon Web Services (AWS) community day event in Dublin about the technical strategies I’ve experienced that don’t work and the ones that have helped us to grow and scale at Intercom. At Intercom, we’ve found success running Lambda as glue code between AWS services.

Technical Review 269

Technical Review Scale multi-cloud Kubernetes Scaling 269

CloudGeometry

NOVEMBER 19, 2021

The quality of collaboration in software development is measured by a direct line of sight into the customer experience. DevOps is a given in today’s software engineering world. Cultural alignment within an engineering organization is necessary, but not sufficient. Read more about this in my prior post.

DevOps as a Service 130

DevOps as a Service Software Delivery Scale Benchmarks 130

CloudGeometry

APRIL 13, 2023

Shorter, more predictable lead time for changes. Ergo: DevOps, the magic that works through transparent cross-functional collaboration…except when it doesn’t. Is “the” new answer to DevOps now ZeroOps or NoOps? Neither is the secret ingredient that developers need to include to achieve robust, change-proof DevOps.

DevOps as a Service 130

DevOps as a Service Outsourcing Services Outsourced Development Cloud 130

Intercom, Inc.

MARCH 15, 2018

As a startup scales, the importance of infrastructure engineers simply can’t be overstated. They’re the ones making sure your app is secure, that uptime looks good, and that the rest of your engineering org has the right tools to build features your users need and want. One of the blog posts was about this Yahoo!

Engineering 214

Engineering Management DevOps as a Service Merchant Services 214

Audacix

JUNE 22, 2023

[Melbourne, Australia] - Audacix, a leading global provider of automated testing, application security and DevSecOps solutions for software companies, today announced a strategic partnership with Meteonic Innovation Pvt Ltd, a leading company in technology oriented software consulting.

Artificial Intelligence 40

Artificial Intelligence DevOps as a Service Innovation Cloud 40

OpenView Labs

JULY 15, 2020

For example, our sales cycle at JumpCloud is around 65 days, but one of my colleagues might observe a sales cycle closer to 90 days because she’s taking an average versus a median. JumpCloud is a Directory-as-a-Service® that securely manages and connects users to their systems, applications, files and networks.

Scale 64

Scale Data Outsourcing Services DevOps as a Service 64

OpenView Labs

MAY 5, 2021

Many companies are strategic consumers of open-source software as a means to reduce the burden on their software engineering team to build everything from the ground up. Related podcast episode: How MongoDB Scaled Their Open-Source Product with a Bottom-Up and Top-Down Sales Motion. You’ll compete with yourself.

Business 52

Business SMB Scale DevOps as a Service 52