CustomerSuccessBox

FEBRUARY 28, 2022

Although it is a company providing telecommunication services it takes real charges and has managed to keep its margins high as a software company of about 52% at $2B in ARR. For the cloud-scale applications, Datadog monitors the servers, tools, databases, and services, with a data analytics platform that is SaaS-based. Best Practices.

Retention 52

Retention SaaS Payments Payments Payment Methods 52

Intercom, Inc.

MARCH 23, 2022

We enable the most critical component of the modern customer journey – ongoing engagement – throughout the customer journey, from converting prospects to onboarding new customers, activating, providing support, and beyond. We announced our Premier Services program. And yes, we’re sporting a refreshed look as well!

Scale 220

Scale DevOps as a Service Communication Scaling 220

BetterCloud

FEBRUARY 5, 2021

SaaS management is the practice of managing the day-to-day operations across an organization’s software-as-a-service (SaaS) applications. This practice aligns products, people, and processes to effectively support a “best-in-breed” software strategy and drive broader organizational transformation. What is SaaS management?

Management 119

Management SaaS Scale DevOps as a Service 119

CloudGeometry

FEBRUARY 7, 2022

The Fundamental Goal of SaaS tenant Isolation – Know what tenancy is, its types, and key services from a user/customer context. Isolation strategy drivers – Key factors that drive isolation and essential considerations before you choose your isolation strategy for current and future needs. Let’s take a closer look.

Well Architected Framework 130

Well Architected Framework SaaS AWS Construction 130

Intercom, Inc.

NOVEMBER 9, 2022

And it’s a sound strategy. While foolproof strategies to newer, disruptive threats are still unknown, creating innovation-driven divisions within a company may just help you solve the Innovator’s Dilemma. But there are also things like DevOps processes, which, at the mothership, are going to be designed for corporate governance.

Innovation 226

Innovation Scale Startup Government 226

OpenView Labs

DECEMBER 15, 2020

The report is based on survey data collected from software sellers and buyers of companies at every level of ARR and across verticals like devops, security, training and education, analytics/business intelligence, IT and several others. . This data revealed a clear picture of where cloud marketplaces are heading in 2021.

Marketplace as a Service 52

Marketplace as a Service Cloud Scale B2B 52

SaaStr

FEBRUARY 21, 2020

And I think it’s really interesting to understand that when you hire a traditional salesperson, they actually expect you to know all of those things and to have a sales playbook and be able to sit them down when they arrive and run them through an onboarding process where you teach them these things and they just simply execute your playbook.

Scale 190

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 190

Intercom, Inc.

MARCH 29, 2022

Over the course of the event, we explored our vision and beliefs for the future of customer engagement and communications, and heard from Intercom leaders like CEO Karen Peacock, Co-founder and Chief Strategy Officer Des Traynor, and Chief Product Officer Paul Adams, as well as some of our amazing customers. Our core beliefs.

Scale 118

Scale Banking Technical Review Software Review 118