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Investing in Upstash

Andreessen Horowitz

By that, we mean services that scale to zero, are globally distributed, and scale up based on demand. First, application logic is becoming event-driven for new apps, necessitated by high volume and low-latency communication between third-party APIs and microservices. The serverless platform shift is unfolding at a rapid pace.

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Measurement: What SaaS platform builders need to know to prepare for growth, Part 3

CloudGeometry

DevOps has largely completed the evolution of systems monitoring from the datacenter/IT worldview to what is commonly referred to as observability. State of DevOps Report, DORA Research Institute, 2019 The latest iteration of the study was launched in May 2021. As it turns out, SaaS operational platform metrics are also abundant.

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Stripe’s Will Larson on engineering and infrastructure management

Intercom, Inc.

Boss, a build your own search service, and they contacted me. When I first joined Uber, I was actually hired as a DevOps manager, which was kind of funny in the sense that I literally didn’t know what DevOps was. One of the things I found as I’m desperately Googling “What is DevOps?”, product called Yahoo!

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New at Intercom: 5 highlights from our virtual launch event

Intercom, Inc.

We’ve just wrapped up an incredible day of New at Intercom , our first global virtual launch event, where we discussed our vision for the future of customer engagement and unveiled some incredible new products. If you were there, you know first-hand how much news we shared throughout the event.

Scale 220
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Enabling Remote Work? BetterCloud Can Help

BetterCloud

We often see organizations that have Slack instances for specific departments such as DevOps or sales, so ensuring this is implemented properly and quickly is incredibly important. Reminder: It is best to use a service account for this. Onboarding: Assign every new employee a Zoom account and license.

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Atlassian and Coda on creating personalized customer experiences at scale

Intercom, Inc.

At our recent New at Intercom event, we invited two of our customers, Atlassian and Coda, to speak with our Chief Product Officer Paul Adams about how they’re creating great customer experiences while also driving growth across their businesses. Atlassian: Wayne Stewart, Head of CSS Cloud Growth – DevOps & IT.

Scale 230
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What is SaaS Management? The 2021 Guide

BetterCloud

SaaS management is the practice of managing the day-to-day operations across an organization’s software-as-a-service (SaaS) applications. User lifecycle management (ULM) is the practice of onboarding, offboarding, and managing user accounts on a day-to-day basis. Employee onboarding tasks reduced from 6 hours to less than 1 hour.