SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. David, you talked a bit about the team and the founders. David Schmaier: Sure. Matt Garratt: Thank you.

Payment Solutions 145

Payment Solutions Pricing Payments Payment Services 145

SmartKarrot

APRIL 28, 2021

Role: Client Success Director (Real Estate) Location: New York, NY, US Organization: REEF As a Client Success Director, you will drive new business applications, working with internal REEF teams to match qualified applications to the real estate network. Troubleshoot issues (may be related to payments, relationship, field operations).

Customer Success 10

Customer Success Underperforming Technical Team Payment Services Payment Methods 10

SmartKarrot

SEPTEMBER 21, 2020

Operational efficiency. If you can measure the time taken by each employee in your operations team along with the other parameters that are supporting them, you can take further steps towards enhancing their operational efficiency. It gives you the precise information in mathematical data.

Customer Success 10

Customer Success Metrics Data Scale 10

SmartKarrot

AUGUST 9, 2022

Instead of building, developing, and implementing enterprise applications, SaaS users can simply license and subscribe to them. With studies concluding that the SaaS industry has increased in size by approximately 500% in the last 7 years , SaaS software and applications are presenting a massive opportunity for data-driven businesses.

Scale 10

Scale Sales Recruiting Business SaaS 10

SmartKarrot

AUGUST 9, 2022

Instead of building, developing, and implementing enterprise applications, SaaS users can simply license and subscribe to them. With studies concluding that the SaaS industry has increased in size by approximately 500% in the last 7 years , SaaS software and applications are presenting a massive opportunity for data-driven businesses.

Scale 10

Scale Sales Recruiting Business SaaS 10

User Pilot

JANUARY 26, 2021

Customer journey analytics is your greatest resource in making sense of your user data. If all the data we collect to create better products and customer experiences were trees, each company could plant its own forest. Only then can you integrate, analyze, and sharing that data across the business. But then what?

Artificial Intelligence 98

Artificial Intelligence Data Machine Learning Underperforming Technical Team 98

ChurnZero

DECEMBER 2, 2022

Does your Customer Success team have the right structure, workload, and engagement model to hit its goals? Re-segmenting your customer base is a natural evolution of your company, product, and team’s growth. We also had to think about how we were doing their variable compensation to incent fairness across the team.

Headcount 98

Headcount Underperforming Technical Team Scale Outsourced Development 98

BetterCloud

JUNE 16, 2022

As a result, your SaaS environment becomes more secure, and sensitive data is proactively kept safe. Employees wait too long for help desk tickets to be resolved, and IT knows automating SaaS operations can help. Since IT teams are so stretched, employees are waiting too long for IT to resolve tickets.

Underperforming Technical Team 59

Underperforming Technical Team Operational efficiency. Innovation Retention 59

SaaStr

AUGUST 15, 2020

Nick Mehta: Power of the developer, or the API economy, both of you play very much in both those trends. How do you help your team make that link to value? So it’s about operational efficiencies, productivity gains, digital experiences and making sure we’ve captured those. This will be built into the product.

Payment Methods 188

Payment Methods Merchant Services Scale Payments 188

Hull

JULY 25, 2019

We would have to do bulk imports and exports and de-duplication all day long, and there would be a lot of human error along the way that would cause discrepancies in our data.". Mark Pachulski, Sales Development Manager. The Criteria SDR team handles a mix of cold outreach and follow up for inbound leads passed over from marketing.

Technical Review 40

Technical Review Underperforming Technical Team Systems Review Sales Hiring 40

Sales Hacker

NOVEMBER 10, 2020

If RFPs are slowing down your sales team, you need to check out Loopio. Prior to that, he led sales teams all over the country, and we’re incredibly excited to have on the show. And every week we’re onboarding three to four to five teams. But I went in and their executive team that came in blew me away.

VP of Engineering 75

VP of Engineering Scale Development Team Review Technical Review 75