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5 Lessons Learned When Scaling Product-Led Growth and Sales Motions Beyond $100M with Cloudinary VP of Developer Experience Sanjay Sarathy

SaaStr

Cloudinary VP of Developer Experience Sanjay Sarathy shares his journey to more than $100M and the lessons he learned along the way for building a PLG motion and an Enterprise sales motion. They didn’t initially envision being a large Enterprise sales organization. Let’s first start with how Cloudinary came to be. The takeaway?

Scale 317
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Integrated payments: Definition, types, and examples

Payrix

What are integrated payments? Integrated payments are payment processing capabilities that are incorporated into a software companys platform to provide their user base with the ability to accept and manage payments for their businesses. 3 things you should know about integrated payments 1.

Payments 130
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The ultimate customer support tech stack for 2022

Intercom, Inc.

Customer support is more business-critical than ever. But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks.

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Essential Guide to ISV Integrated Payments: Benefits and Best Practices

Stax

If youre a software provider looking to boost revenue, streamline operations, and deliver more value to your users, ISV integrated payments can be a game-changer. Embedding payments directly into your platform can unlock tremendous benefits both for you and your users. The best part?

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Credit Card Merchant Services: What to Look for (and What Most Businesses Miss)

Stax

We’ll also outline how to choose the best payment solutions for your unique business needs. TL;DR Merchant services are more than a cost center; with the right provider, they can boost customer experience, streamline operations, and unlock growth opportunities. Talk to sales What Are Credit Card Merchant Services?

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Agile support: 9 principles to help your team provide personal support at scale

Intercom, Inc.

Agile principles can be a North Star for time-strapped support teams, helping them to keep the customer’s needs at the heart of their decisions so they can provide fast, personal support at scale. The 9 principles of agile support. Satisfy the customer through early and continuous delivery of support.

Scale 235
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Quicken vs QuickBooks: Which is Best for Small Businesses?

Stax

Small businesses in America and worldwide have to choose from a wide variety of accounting software solutions, and this range of choices can be overwhelming. Research shows that 64% of small businesses use accounting software and the market for accounting software solutions is projected to be worth $4.3billion by 2023.