FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. The group is professionally moderated, there’s no cost, and you don’t need to be a FastSpring customer to apply.

SaaS Payments 125

SaaS Payments Payment Solutions Merchant Services Software Review 125

FastSpring

FEBRUARY 8, 2024

FastSpring provides an all-in-one payment platform for SaaS, software, and digital products businesses, including VAT and sales tax management, payment localization, and consumer support. Set up a demo or try it out for yourself. Maintenance of secure payment processing systems. Continual monitoring.

Payment Methods 78

Payment Methods Customer Support Merchant Services Payments 78

User Pilot

OCTOBER 24, 2023

When it comes to product-led growth , SaaS companies need to get everything details right. In this guide, we’ll be going over what usage-based pricing is, the benefits of a usage-based pricing model, different types of usage-based pricing, and a few examples from SaaS companies that have effectively deployed this strategy!

Pricing 99

Pricing Payment Solutions SaaS Payments Payments 99

User Pilot

JANUARY 27, 2023

However, it would be naive to expect customers to part with their hard-earned cash without first trying out the product. As a SaaS product manager , how do you give users a chance to experience your product value? So why not look at our 15 B2B SaaS free trial best practices that will help you boost your conversion rates?

SaaS Payments 96

SaaS Payments B2B SaaS Payment Solutions 96

User Pilot

JUNE 28, 2023

Sustaining user engagement throughout the entire onboarding process can feel like a task only large teams can achieve. Stripo offers a pre-sign up interactive demo that brings prospects to their ‘Aha’ moment before they even create an account. Get your free demo today! Get a demo now!

Onboarding 83

Onboarding SaaS Payments Payment Services Payment Solutions 83

User Pilot

JULY 27, 2023

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. What is a SaaS business model?

Sales Hiring 97

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 97

FastSpring

AUGUST 2, 2023

Now as a successful international business, TestDome has been with FastSpring through all of it, and even when other payment platforms launched intriguing new products, Mario never saw a good reason to leave FastSpring. Set up a demo or try it out for yourself. Our customers have been quite happy with the service.”

Payment Solutions 137

Payment Solutions Payment Methods Merchant Services AI Search 137

User Pilot

APRIL 3, 2024

Product-led innovation focuses on developing a personalized product that naturally attracts and retains customers. Data-driven decision-making in product-led innovation uses data to guide product development , ensuring decisions enhance customer success. Book a demo now to see how Userpilot can help with product-led growth.

Innovation 92

Innovation Payments Strategy Payment Solutions 92

User Pilot

JULY 20, 2023

Attrition is the bane of every subscription business; low retention rates will result in a duce and the customer lifetime value and revenue will plummet. The main reasons for customer churn are: Bad product-customer fit. Bad customer service. Drive customer success with contextual in-app guidance.

Churn 90

Churn SaaS Payments Payment Solutions Payments 90

Subscription Flow

NOVEMBER 17, 2023

Now more than ever, it is crucial for businesses to invest in SaaS customer journey in this era of the complete overhaul of the digital world. What is SaaS customer journey? You can improve every facet of your SaaS business with an accurate mapping of the customer journey.

SaaS Payments 52

SaaS Payments SaaS Payments Payment Services 52

User Pilot

DECEMBER 1, 2021

When working with SaaS products, a constant task you’ll find yourself obsessed with is how to increase user adoption. In this blog post, we’re going to learn 7 tested user adoption strategies for SaaS companies including real-life examples. Let’s assume you have invoicing software that serves both freelancers and vendors.

SaaS Payments 98

SaaS Payments Payment Solutions Payment Services Payment Features 98

User Pilot

OCTOBER 5, 2023

Reducing the CAC payback period can help SaaS companies boost their financial performance and drive growth. TL;DR The CAC payback period measures the time it takes for a company to recover the money invested in new customer acquisition. Book the demo to see how! Let’s get right to it! What is CAC payback?

SaaS Payments 101

SaaS Payments Customer Lifetime Value Payment Solutions Acquisition 101

User Pilot

FEBRUARY 22, 2024

Personalize the experiences of your new customers to accelerate their time to value. Provide great customer service to improve customer experience and make your products stand out. Gamify your customer experience to give users a dopamine boost as they engage with your product. Book a demo to get started!

SaaS Payments 52

SaaS Payments Payment Methods Strategy Payments 52

User Pilot

JULY 4, 2023

Are you in need of credible Typeform alternatives for your SaaS website? Whether you’re collecting data for new customer signups, gathering user feedback , conducting customer success surveys, or anything else, an online form builder is a very useful tool to have in your toolbox. Let’s begin! What is Typeform?

Payments 79

Payments Payment Methods SaaS Payments Payment Solutions 79

User Pilot

JANUARY 31, 2023

How to prevent churn by identifying at-risk customers? In SaaS, you can grow your revenue only if your churn rate is low, so retaining at-risk customers is crucial. In this article, we will discuss the ins and outs of at-risk customers, how to detect them, and five actionable strategies to help you prevent churn.

Churn 97

Churn Underperforming Technical Team SaaS Payments Payment Solutions 97

SmartKarrot

JUNE 16, 2022

The primary responsibility of a Chief Financial Officer (CFO) is to ensure that various financial business processes such as billing and payment procedures are working smoothly. Recent studies have shown that the global subscription billing management industry is forecasted to reach a market value of approximately $10,772.14

Payment Services 10

Payment Services SaaS Payments Payment Features Subscription 10

User Pilot

MARCH 31, 2023

How do you build a successful free-to-paid conversion strategy for your SaaS? This is a question every customer success manager must address in order to turn free users into paying customers. 15% is a good free trial conversion rate for SaaS products. Get a demo now. Userpilot can help.

Strategy 89

Strategy SaaS Payments Payment Solutions Payment Methods 89

User Pilot

JUNE 30, 2023

Which is the best AI writing assistant available for marketing and customer success teams in 2023? Userpilot is a product adoption platform that offers an AI-powered writing assistant to generate SaaS microcopy. enables content creators to generate compelling and persuasive marketing copy. Book the demo!

AI Search 97

AI Search AI Payment Solutions ChatGPT 97

Valuize Consulting

AUGUST 17, 2020

Deferred payment terms on subscription renewals, additional discounts, free professional services—these offers might work now, but can you afford to keep applying them next quarter or next year? This distinction between use vs. use that creates measurable value for the customer is critical and too often overlooked.

SaaS Payments 40

SaaS Payments Churn Payment Services Payments 40

User Pilot

APRIL 24, 2024

SaaS renewals can be a breath-holding moment. It’s when a customer decides whether to continue paying for your product or not. If you want to ensure customers renew each time, continue reading ahead. In this article, we’ll share everything you need to know for increasing customer renewals.

SaaS Payments 89

SaaS Payments Retention Payment Services Payment Solutions 89

User Pilot

OCTOBER 17, 2023

Feedback, as it combines qualitative and quantitative data to provide a comprehensive understanding of your customers so you can make better decisions. Customer service data to spot common problems in your service, analyze common queries, and predict customer behaviors and trends. What are customer insights?

Payment Methods 89

Payment Methods Payment Solutions SaaS Payments Payment Services 89

User Pilot

MARCH 9, 2022

How can you harness product usage data to improve user segmentation and boost the growth of your SaaS? P roduct usage is all the user interactions with the product, service, or its features. Userpilot not only lets you track and analyze customer behavior but also design bespoke in-app experiences to help them achieve their goals.

SaaS Payments 93

SaaS Payments SaaS Payment Solutions User Experience 93

Natalia Luneva

JANUARY 8, 2022

Similar platforms are usually used by community managers, marketing managers, customer support managers, and product managers to engage users, retain customers, facilitate the support process, and gather product feedback. Why should SaaS startups build communities? Which are the best online community platforms?

Payment Methods 52

Payment Methods Payments Payment Solutions SaaS Payments 52

SmartKarrot

SEPTEMBER 24, 2021

As a SaaS company, you will need to keep track of the recurring billings for your products and services. When you are picking your SaaS subscription billing software, you must ensure that you have considered the specific requirements of your customers before making your decision. Sage Intacct. SaaSOptics.

Payments 10

Payments Payment Solutions Payment Features SaaS Payments 10

FastSpring

JANUARY 27, 2022

Small tweaks to your SaaS billing practices can make a huge impact on the customer experience. For example, Jon Torres — a digital marketing consultant specializing in SaaS commerce — noticed that, for some of his clients, refund requests spiked around renewal time. “It 7 growth hacks from the SaaS experts.

Merchant Services 111

Merchant Services Payment Services SaaS Payments Payment Solutions 111

User Pilot

MAY 9, 2024

The customer onboarding process is essential for product success. From initial sign-up to renewals and upgrades, it guides customers to ensure they have a seamless experience and can easily achieve their goals. The article will teach you how to design an onboarding strategy for your SaaS.

SaaS Payments 52

SaaS Payments Payment Services Onboarding Payment Solutions 52

SmartKarrot

AUGUST 11, 2021

“A customer is a King”, an age-old business mantra that emphasizes the importance of customers or would-be customers in every business. The same is true for companies who are dealing in SaaS products. The lifeblood of the SaaS business is its customers. Fewer features in your SaaS product.

SaaS Payments 19

SaaS Payments Churn Underperforming Technical Team Payment Methods 19

FastSpring

NOVEMBER 9, 2023

Elevate Your Business With FastSpring Contextual Customer Churn: Turning the Tide With Proven Retention Strategies The Only Thing That’s Constant With Tax Law Is Change Need FastSpring support? Set up a demo or try it out for yourself. If you prefer a full order refund with these payment methods, a manual process is required.

Payment Methods 78

Payment Methods Customer Support Payments Payment Services 78

SmartKarrot

JANUARY 13, 2022

Many SaaS companies try their hands on marketing but are not able to get the desired results. However, now with the help of SaaS affiliate marketing, you can grow your business by manifolds. SaaS affiliate marketing has many benefits. In SaaS affiliate marketing, content creators earn an affiliate commission.

SaaS Payments 10

SaaS Payments Payment Solutions Payments Payment Features 10

SmartKarrot

APRIL 26, 2021

For any SaaS business, it is dreadful to lose revenue. A steady drip of losses creates huge losses in a SaaS firm. Recurrence is the most important thing in a SaaS business and when the revenue drips, the leakage is huge. Recurrence is the most important thing in a SaaS business and when the revenue drips, the leakage is huge.

Payments 10

Payments SaaS Payments Revenue Payment Solutions 10

User Pilot

MARCH 7, 2023

Churn happens even to the most successful SaaS companies. That’s why we have ten reasons why your users are canceling their subscriptions and what you can do to mitigate them and drive long-term customer retention. Unsatisfactory customer service. Involuntary churn due to failed payments.

SaaS Payments 102

SaaS Payments Subscription Payment Features Payment Methods 102

Outseta

JANUARY 9, 2019

While we’ve consistently published monthly updates to keep our customers and audience abreast of our progress, the two year milestone is a good opportunity for us to share more broadly some of the decisions we’ve made and what we’ve accomplished. Let’s get right into it starting with how much we’ve spent on the business. The $11,123.75

Content Marketing 40

Content Marketing SaaS Payments Payment Methods Payment Services 40

SmartKarrot

MARCH 29, 2021

Expansion revenue is when revenue increases by expanding deeper into existing customers. In a subscription economy , relationships are made in the revenue model and so if they don’t like what you’re selling, they will churn. Upselling: Upselling to customers is basically upgrading them to larger plans to suit their needs better.

SaaS Payments 19

SaaS Payments Payments Revenue Payment Services 19

SmartKarrot

AUGUST 29, 2022

Getting fired up about SEO (Search Engine Optimization) or social media is sometimes challenging as a SaaS business. The fundamentals of delivering an excellent product and keeping customers happy give any company staying power. Netflix is one of the most successful businesses in the world. Like what you are reading?

SaaS Payments 10

SaaS Payments Payment Services Scale Business 10

FastSpring

MAY 25, 2023

FastSpring previously presented on SaaS fees pricing and packaging to combat stagflation in 2022, but this article is based on an updated presentation delivered in March 2023 by David Vogelpohl. This article offers tips for optimizing pricing and packaging of your SaaS products in a less-than-stellar economy: What is stagflation?

SaaS Payments 140

SaaS Payments Pricing Payments Merchant Services 140

SmartKarrot

SEPTEMBER 25, 2020

Generally, a subscription-based contract is marked by renewals and recurring payments. This reduces the switching costs and harbors opportunities for the customers to jump in. In response, many SaaS user adoption companies have started exploring strategies that focus on driving product usage by end-users.

SaaS Payments 8

SaaS Payments Strategy Payment Services Payment Features 8

SmartKarrot

DECEMBER 29, 2021

If you have looked around for the top SaaS management platforms before, you would know by now that they vary extensively in usage, price ranges, and functionality. On that note, here we have compiled a list of the top 10 SaaS management platforms that you must watch out for in the year 2022. contact-form-7].

Payments 10

Payments Payment Services SaaS Payments Payment Solutions 10