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How to Build Happier Employees – Lessons From HubSpot’s CTO Dharmesh Shah and Chief People Officer Katie Burke

SaaStr

At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. So, for those of you thinking, “Hey, I’m going wait on the ROI of our culture, or I’m going to wait to invest in our employee experience,” wait no longer.

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10+ Ways A Venture Financing Can Implode Post-Term Sheet

SaaStr

Don’t force VCs to find out in due diligence that only 2 percent of the pool, not the customary 15 percent or so, is available for new hires. VCs will ask you for customer references to call. And if they are seed investing in the round (surprisingly common) — disclose it! Half of a VC investment is in the CEO.

Finance 282
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CEOs of Zapier, Walkme and Dialpad: How to Build Your First Management Team (Video + Transcript)

SaaStr

Which role should you hire for first? For starters, your first hire should be someone who can complement your skills, someone who is strong in areas where you’re weak, but it goes much deeper than that. I am guessing it’s probably the hardest problem to solve, hiring a job, let alone at this level. And for good reason.

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10 Tough Lessons We Learned Building a Prenicorn Outside of Silicon Valley from Pendo.io (Video + Transcript)

SaaStr

We ended up signing that contract in the uber back to the airport on the way home. It was our largest contract to date, kind of helps the other quarter. They talked to all the customers, they did reference calls and turns out they said really, really good things about us and lo and behold it led to our series A.

CTO Hire 157
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SaaStr Podcasts for the Week with InCountry and Y Combinator — July 19, 2019

SaaStr

Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud. At Sun, Peter was the CTO of the Liberty identity consortium that designed SAML 2. Why is it no longer to come into large enterprises with a small contract and expand? How has Peter found the transition from CTO to CEO this time?

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What's the ROI of your mom?

ProfitWell

What’s the return on investment of your mom? What about the ROI of spending time with your family, friends, or kids? He references Dan Steinman from Gainsight , who says, “the natural tendency for customers is towards churn.”. How many CSMs should you hire? And Sprinklr acquires Nanigans. Your top subscription news.

Scale 43
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“The “Dos & Don’ts” of Building Winning SaaS Companies with G2 Crowd (Video + Transcript)

SaaStr

And so once I had the idea I convinced my father to invest and become a customer. He was investing in internet companies. And I thank a lot of that to actually Met Gourniak, who I hired at that time. And our whole goal with G2 is to make that much easier because you will also tend to tax your references.