Intercom, Inc.

NOVEMBER 30, 2021

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. The ability to integrate with other tools in your tech stack. Team Inbox.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

SaaStock

JANUARY 25, 2019

ContaAzul is a business management platform for small businesses created in Brazil. Its focus is on helping companies handle financial routine and streamlining processes related to accounting, banks, stock, and electronic invoicing, among others. CEO : Vinicius Roveda Goncalves. RD Station. CEO : Tiago Dalvi.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

Casey Accidental

OCTOBER 27, 2020

In that essay , we also talked about how a more common route for a SaaS business is to become a platform. Platforms can create an immense amount of long-term value for companies, or be a minor component of their product strategy to maintain product/market fit. The Types of Platforms. Integration Platforms.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

BrightBack

JANUARY 17, 2022

Factor in the huge uptick in global demand for online subscriptions services that arose through the pandemic, and we see that succeeding at retention has never been more important, and becomes a key differentiator for those who do it.

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

Stax

DECEMBER 4, 2023

For any merchant selling products or services online, it’s always a good idea to allow customers to make payments on their platform itself—instead of redirecting them to a third-party website or gateway. In this article, we’ll discuss everything you need to know about ensuring AML compliance as a payment facilitator (or PayFac).

Merchant Services 88

Merchant Services Payment Services Payfac compliance 88

Natalia Luneva

JANUARY 8, 2022

Facebook and Slack used to be the best community platforms for online businesses: they are free, everyone is using them, and they are easy to use. However, new online community platforms emerged to offer better interface, more customization opportunities, and the chance to create your own mini social network.

Payment Methods 52

Payment Methods Payments Payment Solutions SaaS Payments 52

Buffer Resources

JANUARY 18, 2023

These tools encompass everything from the social platforms you choose to build your presence on to the community-building app where you engage with your audience. Access is determined by the platform’s capacity, so you can’t rely on it too much. Add Buffer to your content creation toolkit today.

Payment Services 130

Payment Services Payments AI Search Payment Methods 130

Stax

FEBRUARY 5, 2024

Surcharges are diverse in form and purpose to serve businesses across sectors. Several types include credit card, fuel, service, payment processing, peak-time, environmental, regulatory, and minimum usage surcharges. Here are some examples of surcharges and how businesses employ them to maintain sustainable operations.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Solutions 88

Buffer Resources

JANUARY 18, 2024

It’s not the first time I’ve tried out LinkedIn Premium — but it is the first time I’m approaching the platform’s paid subscription as a creator.  I love creating content on the platform, plus I’ve just launched a podcast for B2B marketers that I’m keen to, well, market.

Technical Review 109

Technical Review Systems Review Sales Recruiting AI Search 109

Totango

FEBRUARY 9, 2022

Knowing how to use technology to optimize your contract renewal process can increase your retention rates and your revenue. First, we’ll review what contract renewal is and what it means to automate the process. For mid-tier or mid-market, customers the process usually begins 3 months in advance. What Is Contract Renewal?

Outsourced Development 95

Outsourced Development Payment Services Payment Solutions Retention 95

Incredo

DECEMBER 3, 2019

And here are the best answers we have received. #1 Denis Lunev Founder at DepositFix , Payment Integration for HubSpot “ The most expensive time of year to advertise on Google and Facebook is Black Friday and Christmas. We have interviewed tens of SaaS community members to understand how they perceive SaaS Christmas promotions.

SaaS Payments 162

SaaS Payments Payment Solutions Payments Social Media 162

Buffer Resources

JANUARY 18, 2024

It’s not the first time I’ve tried out LinkedIn Premium — but it is the first time I’m approaching the platform’s paid subscription as a creator.  I love creating content on the platform, plus I’ve just launched a podcast for B2B marketers that I’m keen to, well, market.

Technical Review 63

Technical Review Systems Review Sales Recruiting AI Search 63

FastSpring

DECEMBER 18, 2020

As of 2019, B2B ecommerce sales globally have surpassed $12 trillion in revenue. According to Statista, B2B sales are now 6X larger than the business-to-consumer (B2C) market. It comes down to having an online presence, understanding buyers’ needs, and, most importantly—a platform that can handle transactions.

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

Sales Hacker

FEBRUARY 12, 2021

See what the top 10 platforms you should be looking at in 2021 are to make an informed decision for your business needs. Additionally, unlike small CRMs, enterprise CRM platforms are usually able to connect with many other tools. Lastly, an enterprise CRM platform is able to support more than just the sales organization.

Payment Solutions 84

Payment Solutions Enterprise Scale Payments 84

ChurnZero

OCTOBER 5, 2022

This is a guest blog contributed by Emily Ryan, chief client officer at Valuize , a B2B consulting company that helps industry-leading technology organizations supercharge their customer lifecycle to drive best-in-class net dollar retention. Make your insights actionable for your team by consolidating them into an easy-to-digest scorecard.

Underperforming Technical Team 94

Underperforming Technical Team Payment Services Payment Methods Scale 94

SaaStr

NOVEMBER 2, 2019

And so I’m so thrilled to welcome back Krish Subramanian, founder and CEO at Chargebee, the startup that lets you go beyond payment, billing, and recurring invoices to delivering subscription experiences that wow and what they’re doing now in the world of rev ops, trust me, it’s pretty mind blowing.

Scale 132

Scale SaaS Payments Sales Recruiting Payment Services 132

Valuize Consulting

MAY 11, 2020

First, you need to understand what defines a customer success platform. This type of integrated application provides a 360-degree view of your customers’ profiles, pulling in data from other applications that have specialized detail around your customers’ experiences and interactions with your business. Data integration.

Technical Review 40

Technical Review Technology Customer Success Payment Solutions 40

Intercom, Inc.

MAY 3, 2018

Rohini Pondhi , product management lead for Square’s Invoices product, knows this challenge well. If a process doesn’t stick, don’t hesitate to move from it. I went into consulting for a few years, then realized I didn’t want to do it forever, so I got my MBA. Rohini: Exactly. A reliance on writing.

Payment Methods 195

Payment Methods Merchant Services Scale Payment Features 195

FastSpring

JANUARY 31, 2023

To help you choose between Stripe vs. Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack.

Payment Services 136

Payment Services Payment Methods Merchant Services Payment Features 136

Buffer Resources

FEBRUARY 29, 2024

  Over the past decade, I've immersed myself in mastering the nuances of SEO, initially for my ventures and later extending my expertise to assist friends, family, and clients as a consultant. This video should demonstrate that your business name, business address, and category align with the information on your GBP listing.

Payment Methods 83

Payment Methods Business Software Review Payment Services 83

Incredo

NOVEMBER 21, 2019

3) Almost any business in the world needs this or that software for its own needs. Software to track analytics, transfer payments, manage inventory, create videos and for many other things. You should pick your influencer partners carefully because wrong choices won’t bring you qualified leads and revenue. See the difference?

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

Baremetrics

AUGUST 5, 2021

Now, many organizations are working on plans to build hybrid workplaces that won’t hurt productivity or employee engagement but will give employees the flexibility they demand. Sign up for the Baremetrics free trial and start seeing more into your subscription revenues now. Increase employee engagement. Table of Contents.

SaaS Payments 98

SaaS Payments Technical Review Payment Methods Software Review 98

ChurnZero

JANUARY 4, 2019

AI has been a buzzword for a while and many businesses jumped onto the bandwagon by integrating AI into the customer journey, but customers still want to deal with a human, particularly if they need advice or help with something complex that they cannot solve on their own (i.e.

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

Chart Mogul

SEPTEMBER 17, 2020

Monthly recurring revenue is one of the least exciting topics to take on in 2020. MRR stands for Monthly recurring revenue. It measures the total repeatable revenue your company generates each month. Because MRR is based on subscriptions, it has a strong forward-looking element. It is simple (to calculate).

Payments 145

Payments Revenue Payment Features SaaS Payments 145

Stax

JANUARY 15, 2024

Learn how to achieve payment processing compliance when surcharging to improve your company’s financial stability and reputation. TL;DR Credit card surcharging involves adding a fee to transactions with credit card payments, offsetting processing costs. Encouraging Alternative Payment Methods.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

Backlinkfy

SEPTEMBER 2, 2019

Social media marketing is using a variety of social media platforms in order to connect with your target audience to build your brand online, boost your sales, and drive more website traffic. As of the moment, the major social media platforms are Facebook, Twitter, Instagram, LinkedIn, Pinterest, Snapshot, and YouTube.

Social Media 53

Social Media Pricing Payment Services Payment Methods 53

ChurnZero

JANUARY 4, 2019

AI has been a buzzword for a while and many businesses jumped onto the bandwagon by integrating AI into the customer journey, but customers still want to deal with a human, particularly if they need advice or help with something complex that they cannot solve on their own (i.e. In 2019 there will be an increase in subscription fatigue.

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

FastSpring

OCTOBER 12, 2023

Full Interview: Audio Only Full Interview: Video 3 CRO Insights From Dave Gowans Why Full Funnel CRO Is Especially Important for SaaS and Subscriptions “The easiest and most straightforward bit of CRO is what you can do on the website,” Dave says. Stream the entire conversation or read the highlights below. Jump to highlights.

Payment Methods 178

Payment Methods SaaS Payments Payment Solutions Payments 178

SaaStr

AUGUST 9, 2019

To date they have raised over $113m in financing from some of the best in the business including Tiger Global, Battery Ventures, Boldstart, Canaan, Cisco, and Redpoint, just to name a few. What ratio of revenue is healthy for professional services to account for? What sort of terms make them less beneficial for the vendor? *

SaaS Payments 137

SaaS Payments Cloud Technical Review Scale 137

Chargify

APRIL 23, 2019

The “primary risk [during pre-startup] is the failure to design a business plan and strategy that will enable the company to become profitable as it makes sales and earns revenue. If you seem to be gaining traction, now would be a good time to solve the problem of recurring billing, which most SaaS business models rely on.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

Chart Mogul

SEPTEMBER 17, 2020

Monthly recurring revenue is one of the least exciting topics to take on in 2020. MRR stands for Monthly recurring revenue. It measures the total repeatable revenue your company generates each month. Because MRR is based on subscriptions, it has a strong forward-looking element. It is simple (to calculate).

Payments 52

Payments Revenue Payment Features SaaS Payments 52

SmartKarrot

APRIL 29, 2022

Secure yearly subscription renewals. Work to ensure customer satisfaction with the Domo product by anticipating their needs, understanding the overall vision of their company, and helping stakeholders achieve business success through the Domo platform. Communicate regularly with the customer to evaluate satisfaction.

Merchant Services 19

Merchant Services Customer Success SaaS Payments Payment Services 19

SmartKarrot

SEPTEMBER 23, 2022

To develop excellent customer experiences , consultants have worked hard to assist businesses in recognizing the magnitude of customer scores. For instance, you should probably monitor customer engagement levels in specific product features to increase upsell opportunities to determine which ones they value the most. Engagement.

Customer Success 10

Customer Success Underperforming Technical Team Payment Solutions Payment Features 10

SmartKarrot

SEPTEMBER 23, 2022

To develop excellent customer experiences , consultants have worked hard to assist businesses in recognizing the magnitude of customer scores. For instance, you should probably monitor customer engagement levels in specific product features to increase upsell opportunities to determine which ones they value the most. Engagement.

Customer Success 10

Customer Success Underperforming Technical Team Payment Solutions Payment Features 10

Outseta

JANUARY 9, 2019

we spent on consulting services was primarily design related expenses, as James Lavine began working with us. Forte fees represent payment processing costs associated with one of the payment gateways we support, Forte Payment systems. Customers and Revenue OK, OK, I know what you’re thinking. The $11,123.75

Content Marketing 40

Content Marketing SaaS Payments Payment Methods Payment Services 40

All that Saas

MAY 1, 2021

In this roundup, we are going to have a look at some of the best Influencer Marketing Platforms that you can use to connect with the right influencers, manage campaigns, measure analytics, and a lot more. Influencer marketing platforms are a great solution to engage with your audience in the right way. dollars in 2018.

Payments 52

Payments Payment Solutions Payment Methods Payment Services 52

Sales Hacker

JANUARY 13, 2021

The new joint solution is improved by having the OEM technology embedded into its application, providing increased value to the end customer. The licensor enjoys a new revenue stream. The key defining factor is that the OEM software is embedded into an existing application or platform, and it sells as part of that application.

Payment Solutions 74

Payment Solutions Payments Software Review Enterprise 74