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SaaStr Podcast 436: The State of the Cloud 2021 with Bessemer Venture Partners

SaaStr

Shopify, since last year, has nearly tripled in market cap driven by the rise of e-commerce, but also the digital payments and the QR code system they provide for contactless payments. They also address really wide-ranging industries from construction to restaurants, to designed infrastructure.

Cloud 197
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Forget Support — Optimize for Full Funnel Customer Success

FastSpring

The realization of value in the product by meeting customer’s goals will endear the product and the company to customers, increasing retention and therefore ARR. What was the first thing you bought online? Jake Dipple 3:15 It was probably the last thing I bought online as well. Sign up for a free trial or schedule a demo today.

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SaaS Conversion Funnel: How to Track and Optimize Your Funnel

Baremetrics

Trying to balance multiple efforts for marketing, sales, and retention can be extremely challenging. It’s most helpful to organize your efforts using a well-constructed SaaS sales conversion funnel. For your SaaS business, you have one key additional stages you need to consider: retention.

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Guest post: Using Facebook retargeting to increase conversion and feature adoption

Hull

Different post-payment feature adoption strategies you can use on Facebook. This method also works on expansion, retention, churn and user/feature adoption. Personalize the user adoption flywheel to them. In this post, we are going to learn: The essential pillars of user adoption of your product. How to unleash the “aha!”

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What’s typical commission for SaaS salesperson? [Really 10%?]

Incredo

You can do that if sales team is actively included in customer retention process and contributes to customer success. You do pay them for the initial deal and retention is another department’s job. Marketing and customer success teams are in charge for retention. That’s not about being wrong, that’s more about being unfair.

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What’s typical commission for SaaS salesperson? [Really 10%?]

Incredo

You can do that if sales team is actively included in customer retention process and contributes to customer success. You do pay them for the initial deal and retention is another department’s job. Marketing and customer success teams are in charge for retention. That’s not about being wrong, that’s more about being unfair.

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SaaStr Podcasts for the Week with Chargebee and Glassdoor — November 1, 2019

SaaStr

Does it have to be in person? So if we start on the first type of SaaS businesses that sell to SMBs and often one to five person teams, and they likely will always sell to those types of teams. inaudible 00:05:46] commerce business out of Squarespace delivering beautiful websites to contactors, freelancers, and small businesses.

Scale 128