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2021 in conversation: Learnings from the podcast

Intercom, Inc.

It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited. 10 years of making internet business personal. This person is encyclopedic, they’re Nobel Prize winners or otherwise.

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Heap for Event Tracking: Features, Pricing, and Review

User Pilot

You want to trigger in-app experiences based on analytics – Heap doesn’t offer built-in tools to personalize the user experience based on product analytics and insights. Instead, it tracks everything but you have to install a code snippet in the header of your website or use Google Tag Manager to record the event on all pages.

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Mixpanel for Event Tracking: Features, Pricing, and Review

User Pilot

Set up your metrics to measure growth and retention. Custom events – Including actions such as compelling account setup, setting up payment methods, and creating workflows to track feature usage and overall adoption progress. In addition, it lets you explore data freely without using SQL. Source: G2.

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HelpHero for Event Tracking: Features, Pricing, and Review

User Pilot

The result – is less frustration and confusion and higher user adoption and retention. Custom events – including actions such as compelling account setup, setting up payment methods, and creating workflows to track feature usage and overall adoption progress.

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HelpHero for Event Tracking: Features, Pricing, and Review

User Pilot

The result – is less frustration and confusion and higher user adoption and retention. Custom events – including actions such as compelling account setup, setting up payment methods, and creating workflows to track feature usage and overall adoption progress.

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Lou Assist for New Customer Onboarding: Features, Pricing, and Review

User Pilot

so you can offer personalized experiences. Lou Assist features for new customer onboarding User onboarding is crucial to activation, adoption, and retention as it sets the tone for the rest of the customer journey. Enterprise subscriptions have no monthly payment option, so you’ll need to pay annually.

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Lou Assist for Product Adoption: Features, Pricing, and Review

User Pilot

User segmentation : Personalize onboarding experiences by segmenting users based on company size, behavior, roles, and use cases to increase product adoption rates. Enterprise subscriptions have no monthly payment option, so you’ll need to pay annually. Sometimes it works, sometimes it doesn’t and it is very frustrating.