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Market Gaps: 10 Ways to Spot Untapped Customer Needs

User Pilot

A market gap can be caused by missing functionality or poor user experience. Tracking user behavior in-app enables product teams to find ways to improve product experience. Competitor analysis enables PMs to find areas where rivals fail customers and develop sound positioning and differentiation strategies.

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GDPR: The Good, the Bad, and the Grey

Sales Hacker

This article dives into an overview of the GDPR, the good, the bad, and the grey areas around this new data privacy regulation. However, on May 25th this year, doing so will likely put you out of compliance with the GDPR. This is not trivial for sales, marketing, and operations teams. OK, so what? Maybe, but you should be sure.

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GDPR: The Good, the Bad, and the Grey

Sales Hacker

This article dives into an overview of the GDPR, the good, the bad, and the grey areas around this new data privacy regulation. However, on May 25th this year, doing so will likely put you out of compliance with the GDPR. This is not trivial for sales, marketing, and operations teams. OK, so what? Maybe, but you should be sure.

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Q&A recap: Driving customers to value during onboarding, at scale

ChurnZero

Does your Customer Success team have a shallow view of onboarding? Whether it’s greater efficiency, increased revenue, cost savings, or achieving compliance, every customer has a reason for purchasing your product. I have the internal handoff from pre-sales to post-sales customer teams. Q: How do you identify bad-fit customers?

Scale 98
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5 Effective Things We Did to Move Upmarket and Built Pipeline with Mapistry (Video + Transcript)

SaaStr

Lots of us fantasize about moving upmarket, but are unsure of how to get started, is it just a matter of hiring a team of SDRs and getting them to hit the phones? You don’t want to fall into a trap of building all this custom stuff, I think you guys all know why that’s a bad idea.

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How to Find the Best SaaS Billing Platform: A Complete Guide

Stax

For best practices, integrate it with your other systems, offer flexible plans for optimized cash flow, and ensure data security compliance to industry standards. This is often due to misconceptions that they will have to develop this functionality from scratch (more on this later).

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What Not to Do in B2B Sales — 7 Signs You’re About to Kill the Deal

Sales Hacker

You might optimize your prices and meet compliance regulations or you might have the best sales tools at your disposal. There’s a general tendency among most frontline sales teams to sell to enterprises and become the next Salesforce. But only if you have the capacity or if your product is specially developed to solve their problems.

B2B 55