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A Holistic Approach to Compensation Structuring with Scott Barton

Sales Hacker

He’s an expert in the sales world, particularly in revenue operations and incentive compensation. Join us for a great conversation about driving the right behaviors within your sales team. Building a compensation structure that works for both salespeople and the company. powered by Sounder. What You’ll Learn.

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Ultimate Guide to B2B Sales Hiring and Management

OpenView Labs

What Interviewing 600+ Sales Reps Taught Me About Team Building. What’s your biggest weakness? For many folks in leadership positions, the answer might be… asking job candidates good questions. The last thing you can afford is a bad sales hire. No one has time or resources to waste on bad hires—especially in sales.

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SaaStr Classic: Jyoti Bansal of Harness.io and AppDynamics; Dev Ittycheria of MongoDB (Video + Transcript)

SaaStr

You can have the great product and a great team, but the market of small or very niche. The second one is the team, obviously depending on how earlier the team has a huge factor because you may be so early in your journey that there’s nothing else to point to, but the track record of the team. Jyoti Bansal: Yeah.

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Customer Success Operations 101: Drive Productivity with Purpose, People, and Process

ChurnZero

Today, you’d be hard-pressed to find a high-velocity Sales, Marketing, or Product team without a designated operations function. Beloved by their tactical peers, operations brings needed order and logic to busy, results-oriented teams. Poor strategy, organization, and execution hurt your productivity and therefore your scalability.

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The Zero-Sum Fallacy: ARR vs. Services

Kellblog

Some SaaS startups develop a form of zero-sum delusion early in their evolution, characterized by following set of beliefs. If the StartFast doesn’t work, it’s not a big deal because the Customer Success team’s mission is to offer free clean-up after failed implementations. They know how to do this.

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PODCAST 154: Guided Selling with Neil Ringers

Sales Hacker

Neil’s experience includes a long history of sales leadership, primarily in the Salesforce ecosystem, and is now running revenue for Revenue Grid. How to build a winning sales team. Developing A Winning Sales Team [16:24]. We can see how many appointments that my team has had, how many emails they’ve sent out.

Scale 102
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How to Measure the Effectiveness of Customer Health Scores

ChurnZero

Customer health scores give Customer Success teams a deep understanding of a customer’s health and are a leading indicator that there may be an issue with an account or customer. If you do not currently use health scores, you can use this resource as a framework to set up scoring for your team. What’s a Customer Health Score?