SaaStr
JANUARY 25, 2023
With everyone under a single lead, there should be no need for finger-pointing as there will be one point of review for the revenue organization. So, if the company falls short of their revenue target, it’s easy to know where the issue is coming from and how it can be rectified. “You Grow faster and out-execute the competition.
Intercom, Inc.
APRIL 27, 2018
The quality of our alarms and on call procedures were inconsistent across teams and we were using ad hoc review processes for new and existing alarms. For example, only the original operations team had any form of compensation for doing on call shifts other than time off in lieu. Our formal escalation process has rarely been used.
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Intercom, Inc.
JUNE 30, 2021
Often, they’re incentivized by their companies to become managers to gain greater impact, influence, and compensation. Instead of designing the product, I found myself writing performance reviews. They design connected, modular systems that help us move faster in the future and resolve complex design debt.
SaaStr
AUGUST 12, 2020
And, so we learned and adapted key elements of their system and incorporated it into this cadence. Salesforce is the most successful cloud software company, and so it’s worth I think learning from the things that they’ve done. So, the first insight is that there’s two key systems in a startup.
SaaStr
DECEMBER 28, 2022
We’re in a record time of layoffs because we had record levels of hiring due to vast amounts of capital in the system. It’s basic math and always works. It’s the simplest upgrade you can do—literally today. Promote your number 1 rep.
OpenView Labs
APRIL 9, 2019
More often than not, we set managers up to fail by sticking with a system that doesn’t work. We have built a system that runs counter to that and says, “Don’t worry, your manager is the key and responsible for this.” Separate feedback from compensation. ” It’s time to fix this misalignment.
SaaStr
MARCH 24, 2020
I think it was three weeks after the due date for the final draft, so sorry, team SaaStr. If both of the hires that you make are not successful, this is systemic and you know that it’s a problem with your product market fit and you probably want to slow down and fix things and make it easier to sell. This is systems.
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