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David Barrett, CEO of Expensify: Good Intentions, Bad Advice: How to Keep Your Board Aligned with Your Vision (Video + Transcript)

SaaStr

Expensify started as what was viewed as a horrible idea and turned into a successful company whose product is used by companies big and small. That was in no small part due to having a board that was aligned with David’s vision. It’s a brutal, awful slog in the start. They want to have a big exit for the company.

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The Art of Ensuring Customer Success During Mergers and Acquisitions

SmartKarrot

In practice, this entails maintaining current portfolios and connections while making sure that every customer success person is aware of the new product and company strategy, how the product helps you accomplish business outcomes and the future impact on customers due to tech collaborations. Like what you are reading? contact-form-7].