Neil Patel

DECEMBER 16, 2020

My top recommendations for webinar software to suit just about every business need are Demio , Livestorm , or EasyWebinar. By hosting webinars, of course! Just about every business is hosting webinars these days. However, hosting webinars, whether live or recorded, can be a lot of work with a few challenges along the way.

Payment Solutions

Payrix

JUNE 4, 2024

What do merchants want from their software providers? This is a question that keeps many software companies up at night, and Leah Asdell, Head of Partner Marketing and Content Strategy at Worldpay for Platforms. Leah and Ian cover a lot of ground in 15 minutes.

Payments

Totango

AUGUST 16, 2022

Customer Retention Software Cuts Down Client Churn. Customer retention software has become essential for effective SaaS customer success strategies. Customer retention software automates best practices for maintaining clients, helping you deliver successful outcomes that inspire subscription renewals and repeat business.

Payment Solutions

Payrix

FEBRUARY 4, 2025

Interested in learning more about software-led payments or joining the current Embedded Payments conversations in your organization? This blog post is your ultimate guide to understanding the most used payments terms today. This blog post is your ultimate guide to understanding the most used payments terms today.

Payment Services

Payrix

SEPTEMBER 10, 2024

In the fast-evolving world of software, Embedded Payments have emerged as a crucial element for software companies aiming to grow their business, enhance customer experiences, and streamline transactions for consumers. Brittany used Embedded Payments as an example to demonstrate this point.

Payments

Subscription Flow

MARCH 1, 2024

When talking about ClickFunnels payment gateways – when a reliable payment gateway is integrated with ClickFunnels – this vision comes to pass. A payment gateway is not just an essential component that connects customers’ bank accounts to your merchant platform—it is more than a service. So, how exactly does ClickFunnels work?

Payment Services

Intercom, Inc.

APRIL 7, 2020

Whether it’s checking on shipment status, processing refunds, or fielding requests for payment relief, support reps are facing mounting pressure. At ecommerce fulfillment platform ShipBob , the team is working hard to keep their merchants updated on their business continuity plans, both via in-app messages and through email.

Payment Methods

Intercom, Inc.

AUGUST 8, 2018

We believe these new chatbots will help our customers grow their business in much faster, more efficient ways, and will usher in a new era in customer communication. Let’s look at each of these three parts to really understand where the next generation of business communication is already headed.

Payment Methods

Stax

MARCH 18, 2025

Data cited by Statista shows that the software as service is expected to hit $299 billion by the end of 2025. Join the payments-led growth movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts. Customer acquisition cost. Monthly/annual recurring revenue.

Scale

Neil Patel

DECEMBER 20, 2020

Webcasting has quickly become a popular large-scale communication tool in the digital era. It’s a way for businesses and individuals to communicate with hundreds or even thousands of people worldwide. The terms “webcasting” and “webinar” are often confused with each other. Webinars are typically more interactive.

SaaS Payments

ChurnZero

AUGUST 14, 2020

At ChurnZero, we’re humble enough to admit that Customer Success software can’t do it all, and quite frankly, it shouldn’t. We stick to our circle of competence and focus on our area of expertise: Customer Success software. Customer Relationship Management (CRM) Software. Customer Support/Service Software and Ticketing Systems.

Payments

User Pilot

JANUARY 31, 2022

If you’re a SaaS owner with a multi-platform product, you may be wondering what the difference between in-app notifications and push notifications is. Today we’re going to compare the two so you know which one to use for your in-app marketing goals! What are in-app notifications? Push vs In-app notifications.

Payment Solutions

Neil Patel

JANUARY 21, 2021

If you’re serious about growing your startup, you’ll eventually need to put down the pen and paper to-do list and upgrade to a SaaS solution. It also integrates with over 400 other SaaS tools and software platforms like Salesforce, WordPress, Hubspot. Squarespace offers monthly payments or a lump sum.

Payment Methods

Chaotic Flow

OCTOBER 8, 2013

Unfortunately, software companies have a bad habit of thinking about product in isolation from the rest of the marketing mix. From a SaaS customer’s point of view, there is little distinction between your SaaS product, website, mobile app, support, service and community. Register for a webinar? Report a bug?

SaaS Payments

How To Buy Saas

FEBRUARY 4, 2021

Nowadays individuals and small business owners are focusing on live webinars more than ever. In 2021, the conduction of webinars has become the most important tool to build up a strong relationship with potential leads. It is due to this reason, webinars are conducted mainly for business purposes. What Are Webinars?

Payment Solutions

How To Buy Saas

DECEMBER 18, 2024

Nowadays, individuals and small business owners are focusing on live webinars more than ever. In 2025, the conduction of webinars has become the most important tool for building a strong relationship with potential leads. Best Webinar Software Free Plan/Trial Starting Price WebinarNinja Free Plan $0.60/mo

Payment Solutions

ChurnZero

MARCH 31, 2020

7 Key Takeaways from ‘Fortifying Customer Relationships During COVID-19’ Webinar. Kris Morrison, VP of Customer Success at Interact Software. How do you balance customer communications during a crisis? As Ashley Willhalm of PipelineDeals explained, it starts with your internal communications. Email is now the only option.

Payment Methods

User Pilot

DECEMBER 19, 2022

In this article, we discuss different types of notifications that can use to improve the communication between your company and customers. There are 2 main notification types: in-app or push. In-app notifications are a mixture of UI elements like modals , tooltips , checklists, banners , and more. In-app notification types.

Payment Solutions

Stax

FEBRUARY 28, 2024

Software-as-a-service (SaaS) businesses need to constantly evolve their offerings to stay fresh and relevant. They must engineer a well-rounded solution that makes handling subscriptions a breeze (and yes, it is as hard as it sounds). How do you add payment processing capabilities to your software?

Payments

User Pilot

APRIL 24, 2024

TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. Through emails or in-app messages, early and personalized renewal notifications enhance SaaS renewals and customer relationships. This renewal is critical because it ensures customers can access the software without interruption.

SaaS Payments

Totango

AUGUST 5, 2020

Engaging customers during COVID-19 and beyond presents a unique challenge for many enterprises in terms of both communication and technology—but the rewards of overcoming this challenge are great. . Communicate strategically and automate when possible. Use segmentation to make each communication relevant.

Engagement

User Pilot

MAY 8, 2024

Educate customers with resources in multiple formats like blogs, webinars , or videos. Foster a sense of community among users for support and belonging. Anticipate future customer needs and work proactively to find solutions. In-app survey created in Userpilot. Cultivate a customer-centric culture from leadership down.

SaaS Payments

User Pilot

MARCH 25, 2024

Use checklists to guide users toward key actions within your app. Help existing customers master advanced features with webinars. Userpilot helps you analyze product usage and create contextual in-app experiences to reduce the attrition rate. Poor communication on your part may cause customers to feel uninformed or even unheard.

Underperforming Technical Team

User Pilot

JULY 8, 2024

Examples of touchpoints at this stage include paid ads, blog articles, social media posts, marketing emails, webinars , customer reviews, and referrals. Webinars and events Webinars and life events are an excellent way to attract new customers. Customer journey touchpoints: Userpilot webinars.

SaaS Payments

Stax

MARCH 26, 2024

Online payment systems are the standard. Online terminals (sometimes referred to as virtual terminals) power various types of transactions, including eCommerce and payments made over the phone. They act as a bridge between traditional payment processing and online payment possibilities.

Payment Methods

Baremetrics

SEPTEMBER 5, 2021

Company X may choose webinar registrations as an MQL behavior while Company Y may choose an MQL as a lead that downloads multiple white papers. Company Y may decide that an SQL is a lead that has had five webinar attendance. Typically, a lead scoring system is employed within a CRM; leads are scored based on engagement.

Payment Solutions

User Pilot

JANUARY 26, 2023

Implement an in-app knowledge base with self-help resources. Send payment reminders both through email and in-app to prevent involuntary churn. As a win-win solution, create and organize self-help resources in an in-app knowledge base. Implement loyalty programs to encourage referrals and product engagement.

SaaS Payments

Intercom, Inc.

MARCH 16, 2021

You can also onboard and educate new customers so they’re set up for success with your product from day one and have all of the information they need to get started and overcome common hurdles, such as configuring your app or installing it on mobile. Educate customers on new features. Product engagement metrics.

Payment Methods

SaaStr

SEPTEMBER 13, 2020

You see that both organizations embracing this cloud movement, but specifically in COVID, more and more companies turning to the cloud as their solution for business continuity or for business growth in these times when shelter in place is making on-prem solutions difficult and in many cases, impossible to use.

Sales Hiring

Aysling

MARCH 3, 2021

Professional Services Automation (PSA) software is becoming an essential tool for businesses , enabling them to make big gains in efficiency and revenue. Managed Service Providers (MSPs) often rely on PSA software to run their businesses. The most effective PSA software enables your company to integrate all of its operations.

Payment Solutions

SaaStr

MARCH 17, 2020

If you’re able to identify the customers who had really explicit pain with their prior provider that drove them to choose your solution, these are going to be really great customers to enlist as advocates as well. It’s almost like a point system where if you do this, then you get Y. What am I going to get?

Scale

User Pilot

JULY 14, 2024

While a bachelor’s degree in a relevant field like computer science, information systems, or statistics is often preferred, it’s not always a strict requirement. BI Consultant : As a consultant, you’ll work with clients to develop and implement BI solutions. Book a demo to see it in action!

Artificial Intelligence

User Pilot

AUGUST 14, 2023

You need to know what in-app communication to implement to attract, engage, and retain a bigger customer base while maximizing revenues. Host webinars to promote new features. Use growth loops like referral programs to drive potential users to your app. In-app help resources for users. moment ) and experience it.

Growth Marketing

ChurnZero

JANUARY 24, 2022

In the software industry, companies commonly compete on the features they offer. To ensure processes like this run smoothly and keep your customers satisfied, make sure payment amounts and schedules are clear from the start. If you can set up an automatic payment system, all the better.

Payment Features

SaaStr

JUNE 16, 2020

So we have over 260 portfolio companies globally, it’s all enterprise software, predominantly SaaS. And that is you’re seeing a bit of a separation in those companies that have really the stickiest, most critical solution. We’ve got to rethink our channels for employee communications and feedback.

Sales Hiring

User Pilot

DECEMBER 19, 2023

With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. This way, you’ll be able to discover pain points , motivations, and communication preferences of each user segment type. Design an in-app resource center with Userpilot.

SaaS Payments

Totango

JUNE 3, 2022

I’ve discussed your concern with our support team, and we’re taking the following steps to resolve this problem as quickly as possible: [Summarize solution]. An excellent opportunity to engage clients is inviting them to an event, such as a webinar or seminar. The webinar is available at [date, time]. Here’s a sample template.

Customer Success