Stax

FEBRUARY 19, 2025

As a SaaS business owner, you are always looking for ways to improve your software and boost your bottom line. When adding payment features for software users, the importance of including customer support for payment processing is no different.

Outsourcing Services 88

Outsourcing Services Payments Payment Services Merchant Services 88

Totango

AUGUST 16, 2022

Customer Retention Software Cuts Down Client Churn. Customer retention software has become essential for effective SaaS customer success strategies. Customer retention software automates best practices for maintaining clients, helping you deliver successful outcomes that inspire subscription renewals and repeat business.

Payment Solutions 106

Payment Solutions Payment Methods Retention Customer Success 106

Subscription Flow

OCTOBER 16, 2024

In today’s fast-tracked financial landscape, billing software has become a need. Operating a business entails a number of processes like managing products and payments, invoices, customer engagement, revenue, unpaid invoices and much more. A billing software is the ultimate solution to your growing business’s complex needs.

Payment Services 59

Payment Services Payment Solutions Payment Features SaaS Payments 59

Payrix

JUNE 4, 2024

What do merchants want from their software providers? This is a question that keeps many software companies up at night, and Leah Asdell, Head of Partner Marketing and Content Strategy at Worldpay for Platforms. Leah and Ian cover a lot of ground in 15 minutes.

Payments 147

Payments Merchant Services Embedded Payments Payment Solutions 147

Intercom, Inc.

NOVEMBER 30, 2021

With a modern conversational support solution, you can combine proactive , self-serve , and human support capabilities, so your team can get ahead of known problems with targeted messages , automatically answer repetitive queries with bots , and quickly resolve complex issues with automation and a human touch. Integrations and Messenger apps.

Technical Review 250

Technical Review Customer Support Payment Methods Payment Solutions 250

FastSpring

JUNE 9, 2025

FastSpring’s subscription pause feature allows businesses to retain customers who might otherwise cancel their subscriptions, offering a win-win solution for both parties. Retention Strategy Rather than losing customers permanently due to cancellations, the pause feature provides an alternative.

Merchant Services 78

Merchant Services Subscription Payment Features SaaS Payments 78

BetterCloud

JANUARY 15, 2025

With both high complexity and large volume, data within SaaS apps can be difficult to protect. Get answers to these 7 key InfoSec questions when buying your next SaaS app. Here are 6 common threats that could lead to a SaaS apps sensitive data exposure or loss: 1. This is why security teams require SaaS security assessments.

Payment Solutions 52

Payment Solutions Payment Services SaaS Payments Payment Methods 52

Stax

FEBRUARY 19, 2025

For companies looking to scale, Independent Software Vendors (ISV) are a crucial tool that provides specialized software solutions that integrate seamlessly with existing business tools. As anISV, Stax works with a number of software partners to give sub-merchants total control over how they operate their businesses.

Payments 88

Payments Merchant Services Payment Services Payment Solutions 88

FastSpring

MAY 20, 2024

Moving some, all, or simply more of your software offerings from a one-time perpetual license model to a software as a service (SaaS) subscription model can be daunting, but it’s so powerful for building dependable, recurring revenue. Communicate frequently and clearly with customers about the transition.

SaaS Payments 158

SaaS Payments Payments Merchant Services Payment Solutions 158

User Pilot

NOVEMBER 14, 2024

In-app behavior , like events they’ve completed, features they’ve used, or in-app flows they’ve engaged with. Technographics, like operating system or device type. Start by mapping out the key stages in the journey, for example, awareness, acquisition, activation, adoption, retention , and revenue.

Strategy 105

Strategy Payment Solutions Payments Customer Lifetime Value 105

Subscription Flow

MAY 27, 2024

Apple Pay recurring payments, one of the evolving features of this payment method, simplifies subscription billing for customers by storing all their payment information and passwords in one place. Apple Pay is a secure and private payment option for all Apple users. What is Apple Pay?

Payment Features 105

Payment Features Payment Methods Merchant Services Payment Solutions 105

FastSpring

JANUARY 27, 2022

He then sent out a link to this page inside payment failure notification emails. Users could now forward the payment failure email to the right person, without that person having an Enchant account. How My Marketing Concepts upsells annual payments during trial. Vinay writes, “The benefit of this was huge!

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146

FastSpring

JANUARY 5, 2021

You’re probably more interested in developing new products and creating business solutions. This means you need to find a billing solution that keeps your business running smoothly, and preferably one that requires very little of your time. Keep reading to learn more about these essential billing software features. Simplicity.

Payment Methods 125

Payment Methods Payment Solutions Payment Services Payments 125

Subscription Flow

FEBRUARY 20, 2024

If you are on the lookout for automated billing software for small businesses, this is the blog for you to read. In today’s world, having automated billing software is of immense importance because most SaaS companies are growing at an impossibly fast rate due to the various technological booms that are taking place around the world.

Payment Solutions 105

Payment Solutions Payment Features Payment Services SaaS Payments 105

Intercom, Inc.

MARCH 10, 2022

Luckily, consumer behavior has shifted towards being more understanding since the pandemic, so long as communications are clear. In fact, 75% of consumers were more likely to favor brands that exhibited clear and frequent communication during the pandemic. Payments become much more flexible to manage with integrations such as Stripe.

Payment Methods 209

Payment Methods Technical Review Payments Payment Solutions 209

Intercom, Inc.

JUNE 15, 2021

Agile teams start small and move fast, collecting and incorporating feedback to iterate their way to bigger and better solutions quickly. Whether it’s software engineering , sales , or support, agile principles can enhance team performance and outcomes by focusing on the customer’s needs. The 9 principles of agile support.

Scale 235

Scale Payment Methods Payment Services Scaling 235

SaaStr

JULY 30, 2024

PLG ensures your product is doing the work for you in terms of customer advocacy, acquisition, and retention. The realized value grows as users derive value from the product, increasing engagement, retention, and stickiness. Selling to Developers Let’s look at software developers as your target customers, as users and buyers.

Underperforming Technical Team 282

Underperforming Technical Team Enterprise Scale Payments 282

User Pilot

APRIL 15, 2024

Left unaddressed, customer communication pain points can cause dissatisfaction and eventual churn. In-app support strategies to eliminate them. TL;DR Customer communication pain points refer to the problems customers encounter when trying to get help through your support channels. Increased retention. Book a demo now.

Communication 105

Communication SaaS Payments Payment Methods Payment Solutions 105

User Pilot

FEBRUARY 22, 2024

Customer communication skills are a cornerstone of any business. This guide will go over 10 best practices that will help you improve product engagement , nurture customer relationships, and increase retention rates! Personalize customer communications based on user expectations. Track the right customer communication metrics.

Communication 105

Communication Outsourcing Services Strategy Payment Solutions 105

FastSpring

OCTOBER 13, 2020

Yep, we’re talking about customer retention—a business’s ability to keep customers over a period of time. While we’re not going to get into Customer Lifetime Value stats and the benefits of customer retention in this post, just know it’s in your best interest to get repeat customers. to make them more comfortable with your products.

Retention 148

Retention Payment Features Payment Methods Payment Services 148

Totango

NOVEMBER 15, 2021

Your CS platform can then become the hub for a unified campaign that harnesses all your apps and data to the task of automating customer success outcomes. Customer relationship management apps let you store, manage and deploy data associated with customer relationships for purposes such as lead generation and sales pipeline management.

Payment Solutions 117

Payment Solutions Payments Customer Success Payment Methods 117

User Pilot

APRIL 24, 2025

This article shares exciting product manager roles focused on retention and churn and showcases standout candidates in the field. Stripe: Product Manager, Local Payment Methods Cost Optimization Stripe is a financial infrastructure platform for businesses. Recommended product manager job openings in data-driven companies 1.

Payment Methods 52

Payment Methods Payment Solutions Retention Churn 52

Incredo

JULY 14, 2019

People were using subscription-based services when the world couldn’t even dream of having computers or, moreover, think of developing software. Oracle Cloud , another big fish in the technology industry, delivers cloud computing solutions, including SaaS, IaaS and PaaS (platform-as-a-service) to enterprises. Boring, right?).

Payment Features 184

Payment Features SaaS Payments Payment Methods Subscription 184

Baremetrics

MARCH 31, 2021

SaaS and subscription companies like yours need to collect and manage recurring payments at scale. Regular payment gateways like SagePay and WorldPay won't cut it. All the data your startup needs Collecting payments is just one step of effective subscription management. It's the No.1 Try Baremetrics free. Table of Contents.

Merchant Services 98

Merchant Services SaaS Payments Payment Services Payment Features 98

ChurnZero

MAY 16, 2025

While some CRMs allow for basic account management, they still lack the tools to proactively manage customer retention, identify churn risks , or drive product adoption. The data integrations available in CS platforms like ChurnZero help CS teams monitor customer health, automate engagement, and drive retention.

Payments 52

Payments Customer Success Payment Solutions Payment Services 52

ProfitWell

APRIL 23, 2020

Customer retention is more important than ever during these uncertain times. The faster you can discover what has changed for them and what they need, the better you can implement solutions to help them get through this challenging time. This uncertainty can set off changes in customer needs and behaviors.

Payment Methods 110

Payment Methods Retention Payment Solutions Automotive 110

User Pilot

APRIL 24, 2024

TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. Effective renewal strategies enhance customer retention , drive revenue , and build a loyal base for long-term SaaS success. In this article, we’ll share everything you need to know for increasing customer renewals.

SaaS Payments 104

SaaS Payments Retention Payment Services Payment Solutions 104

Subscription Flow

MARCH 1, 2024

When talking about ClickFunnels payment gateways – when a reliable payment gateway is integrated with ClickFunnels – this vision comes to pass. A payment gateway is not just an essential component that connects customers’ bank accounts to your merchant platform—it is more than a service.

Payment Services 105

Payment Services Payment Methods Payments Merchant Services 105

Stax

JANUARY 3, 2024

Whether businesses are on the road or staff are simply moving about in-store, mobile point of sale systems (mPOS systems) are becoming an increasingly popular POS option for small businesses. In fact, mPOS systems are gradually gaining market share from the fixed cash-register-style POS market. They offer customers flexibility.

Point of Sale 88

Point of Sale Payment Methods Payment Solutions Payment Services 88

User Pilot

MARCH 30, 2025

You launched a new app, and youre excited to see how its performing. Many product teams know this feeling: mobile user retention is dropping, even after big updates and splashy feature releases. Why is your mobile app user retention declining? How do you calculate user retention?

Payment Solutions 52

Payment Solutions Retention Payment Methods Strategy 52

Stax

MARCH 18, 2025

Steps To Implementing Payment Tokenization In the SaaS Industry The global economy is shifting to digital currencies andtransactions. Because of this,the concern for payment security is at an all-time high. Payment tokenization helps safeguard cardholder data, so your users can collect and process payments securely.

Payment Services 88

Payment Services Payment Methods SaaS Payments Merchant Services 88

Stax

MAY 30, 2024

Field service management software is a system that helps a company monitor and coordinate their employees’ activities off the company’s premises. The software allows managers to view and modify work schedules, orders, inventory, invoices, customer account records, and other records in the database.

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

FastSpring

MARCH 15, 2021

You have to create a subscription-friendly product, infrastructure, marketing plan, and customer retention plan. With FastSpring, customers get the latest version of your products in the form of files and software keys delivered to their inbox after they’ve completed their purchase. Why Shift to a Subscription Revenue Model.

Payment Features 147

Payment Features Payment Services Subscription Payment Solutions 147

Stax

MARCH 18, 2025

Data cited by Statista shows that the software as service is expected to hit $299 billion by the end of 2025. Join the payments-led growth movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts. Customer acquisition cost. Monthly/annual recurring revenue.

Scale 117

Scale Payment Services Payments SaaS Payments 117

SaaStr

FEBRUARY 19, 2019

The promise at the heart of the SaaS business model has always been that by sacrificing relatively large one-time payments, you’d maximize revenue over the long-term lifetime of the customer. Distributing relevant content and communicating with customers and users at scale. So what’s the solution? Technology.

Customer Success 164

Customer Success Payment Solutions SaaS Payments Scale 164

Subscription Flow

OCTOBER 2, 2024

These businesses invest a lot in sales, customer retention strategies and advanced billing software to grow their bottom line. They also work on potential solutions to plug the holes in their accounting processes which cause revenue leakage. It also reduces your payment collection costs, and enhances cash flow.

Payments 105

Payments Payment Features Payment Services Payment Solutions 105

Baremetrics

MARCH 30, 2021

Your business requires a fast and reliable tool for sending and receiving payments from clients. But with so many payment processing tools on the market, which one should you choose? Here's a list of six payment processing platforms for 2021. 1 Different B2B Payment Processing Tools 1. Payment-tracking.

Payment Services 80

Payment Services SaaS Payments Merchant Services Payments 80