SaaStr

MARCH 20, 2020

317: Rachel Hepworth is VP of Marketing @ Pilot, the startup that offers the best bookkeeping, tax and CFO services for growing businesses. Before Slack, Rachel spent 4 years at LinkedIn where she led the product marketing team for content experiences. Below, we’ve shared the transcript of Harry’s interview with Rachel.

SMB 185

SMB Scale Startup Marketplace as a Service 185

Sales Hacker

NOVEMBER 6, 2019

Sales development representative roles have grown 5.7X If you’re one of them, that’s both good news and bad: It means sales is growing, but you’re going to have a lot of competition getting started. Ideally the solution is your product or service, but even if it isn’t, your goal should be to solve the customers problem.

Sales Hiring 55

Sales Hiring Development Team Review Technical Review Sales 55

Neil Patel

JANUARY 20, 2021

Post your team photos like Zappos. Don’t Just Promote Products and Services. Bombarding your fans with 10 poor-quality updates in an hour. Most people form groups around: Their brand/business Their products/services A specific lifestyle e.g. a book club or a journalling club Specific topics e.g. a content marketing group.

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Social Media Software Review Branding Engagement 145

Sales Hacker

OCTOBER 13, 2020

Why it’s hard to build a two-sided marketplace [13:38]. Managing a technical team as a non-technical person [24:13]. Okay, it’s not that easy, but Sapper Consulting has built REGIE to keep the promise of sales enablement alive and keep your team doing what they do best, which is winning. Sam’s Corner [33:50 ].

Marketplace as a Service 95

Marketplace as a Service CTO Hire Sales Recruiting Data 95

SmartKarrot

AUGUST 22, 2022

VOC is often used in marketing, product development, sales, customer service, and management. Voice of the customer (VoC) is a process that helps companies understand what their customers want to improve their products or services. It is also known as the voice of the marketplace or the consumer.

Social Media 10

Social Media Scale Banking Marketplace as a Service 10

Sales Hacker

MARCH 2, 2020

Sales Development and Prospecting. The Sales Development Playbook. The 5 Dysfunctions of a Team. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. SPIN Selling is essential reading for anyone involved in selling or managing a sales team.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SaaStr

MAY 15, 2020

Where do most teams go wrong in implementing the role out of their CS strategy? Does Bridget believe CS teams should be involved in the upsell process? Below, we’ve shared the transcript of Harry’s interview with Bridget or you can jump to the transcript of Michelle’s podcast. When should one hire their first CS rep?

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Sales Hiring Scale Technical Review Outsourcing Services 200

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Use your voice, communicate your goals often and don’t lose alone!

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Scale Sales Recruiting Sales Hiring VP of Engineering 130

Chart Mogul

SEPTEMBER 15, 2023

No Wait, of Course That Is the Single Most Important SaaS Metric by Jason Cohen, A Smart Bear The purpose of a metric is to be a tool in service of your goals, timeline, size, circumstance, even philosophy, not as a master you are thoughtlessly obligated to obey. Keep an eye out as we will be making regular updates.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

OpenView Labs

JUNE 16, 2020

Ask yourself: Do your communications demonstrate empathy and care for your customers? Every communication should help people feel heard and valued—even if they’re spending less. If you’re going to provide flexible pricing or waive fees, make sure communication is open and clear expectations have been set (early and often).

Sales Hiring 54

Sales Hiring Sales Recruiting SaaS Payments Underperforming Technical Team 54

SaaSX

FEBRUARY 26, 2020

Today’s digital marketplace is a vast and wild place. Plus, you’ll also be obliged to bring your entire team on board by encouraging your colleagues to roll out the welcome mat and adopt some partner-friendly best practices. It can get a little lonely out there. But don’t worry––we can help you jumpstart the process. . Ask yourself: .

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Outsourcing Services Strategy Underperforming Technical Team Technical Advisors 93

Sales Hacker

AUGUST 18, 2020

We’ve got an interview with Brandon Meyers , the chief revenue officer of ADARA. If you missed episode 122, check it out here: Tips for Building a Diverse Team of High-Quality Salespeople with Wesley Ulysse. We’ve got an interview with Brandon Meyers, the chief revenue officer of ADARA. We’re on iTunes.

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

SaaStr

NOVEMBER 21, 2020

Below, we’ve shared the transcript of Harry’s interview with Rob. Rob Gonzalez: Operationally, I look at, in particular, my experience at Endeca, but also another startup that sold to pharmaceutical companies and other life sciences businesses and financial services companies called Cambridge Semantics. Harry Stebbings. Rob Gonzalez.

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SaaS Payments Scale Payment Services Payment Solutions 254

Sales Hacker

DECEMBER 8, 2020

A more scientific interview process [20:35]. How to build a more diverse team [24:50]. Through that, he went to university where he studied AI and cybernetics, ultimately leading big teams in EMEA for AppDynamics. Learn how modern sales teams with deals, win deals now. Modern sales teams, winning deals using 6sense.

Scale 99

Scale Sales Hiring Sales Recruiting Technical Review 99

Sales Hacker

OCTOBER 20, 2020

Today we are interviewing an executive and life coach, somebody who has personally helped change my mindset. If you missed episode 131, check it out here: Data, Set, Match: How to Build a Two-Sided Marketplace to Drive Revenue with Ryan Walsh. If RFPs are slowing down your sales team, you need to check out Loopio.

Scale 69

Scale Underperforming Technical Team Sales Outsourced Development 69

SaaStr

FEBRUARY 7, 2020

Prior to joining the world of venture, Karen was a Senior Director at Apple and before Apple, Karen spent an incredible 9 years at Box as a founding member of the executive team, where she was responsible for defining and leading Box’s Industry GTM strategy. Below, we’ve shared the transcript of Harry’s interview with Karen.

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Scale Underperforming Technical Team Investment Sales Hiring 179

Unbounce

JUNE 23, 2023

Will AI ever be able to replace marketers—or even an entire marketing team (gulp)? and how the key to making your brand stand out in a crowded, AI-dominated marketplace just might be summed up in three simple words: be more human. So certainly it’s challenging to stay on top of just this wave of AI news and development. [00:02:21]

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AI Search AI ChatGPT Marketing 95

Intercom, Inc.

OCTOBER 24, 2019

Here are five quick takeaways: When evaluating clients, the biggest thing Bailey and her team look for is whether the organization is willing to give up control. To form a successful community, a company must be willing to collaborate, trust and empower its users and customers. Get to know your biggest fans. He ran growth in Asia.

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Underperforming Technical Team Interviewing Marketplace as a Service Investment 116

Intercom, Inc.

MARCH 19, 2020

We know that nurturing a sense of community is so important at a time like this, so I caught up with Bailey to get her advice on how companies and groups can cope in the current climate. Can you elaborate a little bit for our audience about how exactly you guys work and what exactly are the services that you offer? Give up control.

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Underperforming Technical Team Interviewing Scale Investment 37