Stax

MAY 5, 2025

In recent years, businesses have seen this massive shift from desktop to mobile devices which has forced them to develop apps with built-in integrated payment gateways. But when it comes to payments, mobile apps have to contend with a few unique challenges. A bad payment experience can lose customers and damage your brand.

Payments 88

Payments Payment Services Merchant Services Payment Solutions 88

Stax

FEBRUARY 19, 2025

One core area of focus is customer support, which adds immense value to every business when done correctly. When adding payment features for software users, the importance of including customer support for payment processing is no different.

Outsourcing Services 88

Outsourcing Services Payments Payment Services Merchant Services 88

Intercom, Inc.

APRIL 24, 2018

With over 500 million conversations every month, we’ve long known that our Messenger provides a personal, mutually beneficial experience for both our customers and their customers. Most internet businesses want a personal way to communicate with customers; they just need the right tools to do it at scale.

Payment Methods 223

Payment Methods Scale Business Payment Solutions 223

Stax

MAY 6, 2025

Credit cards are a staple in the wallets of consumers today, and they will undoubtedly be a payment method of choice for years to come, particularly as the adoption of mobile and contactless payments continues to grow. In fact, ResearchAndMarkets.com forecasts the global credit card payment market to grow to $762.16

Accept Credit Card Payments 88

Accept Credit Card Payments Payment Services Merchant Services Payment Methods 88

FastSpring

JUNE 22, 2022

One of the most important parts of your store is the checkout page. Working with a website checkout page that will convert more visitors will help you increase sales. By providing that information in an easy, clear-to-read format, customers can verify the information they need to continue with their purchase.

Payment Methods 148

Payment Methods SaaS Payments Payment Solutions Payment Services 148

Intercom, Inc.

MARCH 10, 2022

With lockdowns preventing in-store experiences, shoppers have gravitated towards brands that can provide the best online experience possible. And, as society reopens, it is vital to maintain ease of movement between in-store and online channels – not just for your customers, but for your teams.

Payment Methods 209

Payment Methods Technical Review Payments Payment Solutions 209

Stax

JUNE 24, 2025

There is no such thing as a “free” payment processor, but there is a solution that can help to alleviate the financial burden: surcharging. Unfortunately, they’re unavoidable, and most companies can’t afford to refuse credit card payments. Unfortunately, these fees are unavoidable.

Payment Services 88

Payment Services Merchant Services Payment Methods Stax 88

Neil Patel

NOVEMBER 1, 2021

Should you accept Bitcoin and other crypto payments on your website? Whether you choose to accept Bitcoin payments on your site is ultimately up to you, but if you choose to do so, it’s important you get the right setup. For every devout crypto fan, there’s an influential person talking it down.

Payment Methods 126

Payment Methods Payment Services Merchant Services Payments 126

Intercom, Inc.

JUNE 15, 2021

How do you foster a team culture that focuses on delivering value to your customers when you have limited resources? Agile principles can be a North Star for time-strapped support teams, helping them to keep the customer’s needs at the heart of their decisions so they can provide fast, personal support at scale.

Scale 235

Scale Payment Methods Payment Services Scaling 235

Stax

NOVEMBER 21, 2024

Whether you are starting a new online store or looking to grow your existing brick-and-mortar small business, you must make provisions for accepting credit card payments. In this article, you will discover all you should know about credit card payment processing for small businesses.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

Stax

AUGUST 29, 2024

The dominance of cashless commerce means only businesses that ensure the seamless processing of in-store and online credit and debit card payments will remain competitive. The question is: how do payment service providers work and how can you choose the right one for your business?

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Solutions 88

Neil Patel

AUGUST 6, 2021

That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases. We’ll also look at foundational principles like attracting and converting customers. How do you do that?

Payment Methods 145

Payment Methods Payments Payment Solutions Payment Services 145

SaaStock

JANUARY 25, 2019

The main target customers of Olist include online shops, retailers seeking better placement, importers and distributors, but the platform is also useful for end customers. Listing your online business on Olist is compared to having your shop in the largest department store in the region. CEO : Tiago Dalvi.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

FastSpring

JANUARY 5, 2021

When you were starting your online business, you probably weren’t thinking about how exciting the billing process would be unless you’re a trained accountant and love documentation, of course. To help you find the right billing software for your online business, we’re covering the ten features your billing software needs to have: 1.

Payment Methods 124

Payment Methods Payment Solutions Payment Services Payments 124

Stax

MARCH 26, 2024

Online payment systems are the standard. Globally, one-third of people do their shopping through eCommerce sites. In the US, that amounts to $3,428 per capita spent online. This article covers the what, why, and how of online terminals; all a business owner needs to know to dive in and thrive.

Payment Methods 88

Payment Methods Merchant Services Payment Services Payments 88

Stax

DECEMBER 9, 2024

This can be done both for credit card transactions made on an eCommerce website or at a physical store. This has been aided by the rise of online banking, which has made the chargeback process as easy as a few clicks. The merchant processes the payment using a card terminal or an online payment gateway.

Merchant Services 88

Merchant Services Payment Services Payment Methods Software Review 88

Buffer Resources

NOVEMBER 4, 2024

WhatsApp’s business platform allows businesses to provide customer support and share updates with customers about their purchases. Besides messaging and calling, users can shop online, pay bills, buy groceries, transfer money, make reservations, book taxis, and more. With over  1.32

Social Media 124

Social Media Payments Branding Payment Methods 124

Payrix

AUGUST 21, 2024

Back to customer stories Delivering a premium payments solution to premium printers Payrix takes Inktavo’s payments to new heights with high transaction limits, greater efficiencies, and seamless access to working capital. Payrix: What were your customers’ biggest concerns about adopting a new Embedded Payments platform?

Payment Solutions 130

Payment Solutions Payments Merchant Services Payment Methods 130

Intercom, Inc.

APRIL 7, 2020

As the coronavirus outbreak upends lives and businesses everywhere, support teams are increasingly the first place that customers turn to for guidance. Whether it’s checking on shipment status, processing refunds, or fielding requests for payment relief, support reps are facing mounting pressure.

Payment Methods 217

Payment Methods B2C Merchant Services Payment Solutions 217

User Pilot

APRIL 15, 2024

Left unaddressed, customer communication pain points can cause dissatisfaction and eventual churn. We cover: Types of customer pain points. How to identify customer pain points. Six common customer pain points. In-app support strategies to eliminate them. Better customer support.

Communication 105

Communication SaaS Payments Payment Methods Payment Solutions 105

Stax

APRIL 18, 2024

According to Forbes , “mobile payments are increasingly being used by U.S. shoppers as customers become more comfortable with the technology.” Not only are there a number of ways your customers could be using their mobile devices to give payments, but you as a business owner could be leveraging mobile devices to accept them as well.

Payment Services 88

Payment Services Payment Methods Merchant Services Payment Solutions 88

Stax

FEBRUARY 28, 2024

consumers using cash for purchases , choosing the right payment terminal for your business is more important than ever. Businesses need to streamline the entire payment process by offering customers a payment setup that’s fast and convenient for credit card transactions. A Comparison of Different Payment Terminal Setups?

Payments 88

Payments Payment Methods Merchant Services Payment Services 88

SaaStr

JULY 11, 2023

Gorgias, an eCommerce customer service platform, discovered that their customers’ main pain points were a lack of centralized customer support channels and poor integrations. For example, Gorgias knew they were targeting not only eCommerce but also customer service. Make It Simple!

Sales Hiring 198

Sales Hiring SMB Sales Recruiting Payment Methods 198

FastSpring

MAY 14, 2024

Need FastSpring support? Visit our Support page. FastSpring provides an all-in-one payment platform for SaaS, software, and digital products businesses, including VAT and sales tax management, payment localization, and consumer support. Urgent issues get prioritized, so communicate any deadlines clearly.

Payment Methods 78

Payment Methods Customer Support Payments SaaS Payments 78

How To Buy Saas

JULY 2, 2025

Real Estate CRM (Customer Relationship Management) Software A CRM system for real estate is designed to help agents and brokers manage leads, clients, and communications in one place. Centralized Contact Management: Store and organize all client information, inquiries, and communication history.

Payment Solutions 59

Payment Solutions Payment Methods Software Review Payment Services 59

Subscription Flow

OCTOBER 16, 2024

Operating a business entails a number of processes like managing products and payments, invoices, customer engagement, revenue, unpaid invoices and much more. It streamlines your entire billing process from invoice generation to payment collection. Let us not forget the possibility of human error in customer engagement.

Payment Services 59

Payment Services Payment Solutions Payment Features SaaS Payments 59

FastSpring

MARCH 5, 2019

Now you’re ready to sell online – congrats! Let us walk you through a few different questions to ask yourself before selling online in the US, including how to handle sales tax and data privacy regulations. To do that, you have to really know your customer: how they think, how they speak, and what they need and desire.

Payment Methods 89

Payment Methods Payment Services Payments SaaS Payments 89

Frontegg

MAY 28, 2022

With more and more businesses offering their services online, payment processing is now taking centerstage. Creating a secure and smooth payment pipeline is becoming increasingly important, with users expecting more in-app freedom with the ability to purchase or upgrade their accounts with just a few clicks.

SaaS Payments 98

SaaS Payments Payment Services Payment Methods Payments 98

Intercom, Inc.

MARCH 16, 2021

Today, customer expectations are at an all-time high. Simultaneously, support teams are struggling with spikes in conversation volumes. A proactive customer support approach is the key to regaining control. The typical support “strategy” is to let common issues roll in for your support team to address.

Payment Methods 201

Payment Methods Payments Scale SaaS Payments 201

Neil Patel

JANUARY 26, 2021

I know from personal experience that even if you’re using the best tools to grow your business , success can lag if you aren’t allocating your time and energy to the right things. Since paperwork tends to consume a lot of the time and resources in most modern offices, you should consider storing this offsite. Organize Your Passwords.

Payment Methods 144

Payment Methods Payment Solutions Payment Services Strategy 144

Intercom, Inc.

OCTOBER 16, 2019

Can one person buy via a credit card or will multiple stakeholders need to be involved? Goal of website. Managing your support. Minimizing in-person support is crucial given the tight margins, so detailed online support will be paramount as it enables people to self-serve without needing to actually contact support.

Business Model 195

Business Model Scale Pricing Payment Methods 195

Baremetrics

AUGUST 4, 2021

Declined payments in SaaS can be a real issue for both the customers and your company. Anyone tasked with understanding why payments decline or fail knows their work is cut out for them. From there you can get insights into your all failed payments using our dunning tool, Baremetrics Recover. Why do payments get declined?

SaaS Payments 98

SaaS Payments Payment Solutions Payment Methods Payments 98

Stax

MARCH 21, 2024

The SaaS model isn’t just for the tech industry—cloud services are widespread in industries such as healthcare, retail, eCommerce, and education. SaaS services are also used in customer relationship management (CRM), human resources management, analytics, and communication. tokenization, encryption). tokenization, encryption).

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Methods 88

User Pilot

FEBRUARY 22, 2024

Customer communication skills are a cornerstone of any business. This guide will go over 10 best practices that will help you improve product engagement , nurture customer relationships, and increase retention rates! Personalize customer communications based on user expectations. Nurturing relationships.

Communication 105

Communication Outsourcing Services Strategy Payment Solutions 105

Full Session

DECEMBER 30, 2024

Are you looking to optimize your website’s performance but unsure if VWO is the right choice? PostHog: A self-hosted product analytics platform with customer data tracking, analysis, and extensive integrations. PostHog: A self-hosted product analytics platform with customer data tracking, analysis, and extensive integrations.

Payment Methods 52

Payment Methods Payment Solutions Payments SaaS Payments 52

Practical Advice on SaaS marketing

APRIL 1, 2020

A buyer’s guide, examples of other customers’ experience, or other helpful advice may be more effective than promotional material that’s all about features and functions. Communicate with your existing customers Staying in touch with existing customers during this crisis is critical.

Payment Solutions 161

Payment Solutions Payment Methods SaaS Payments Payment Services 161

Stax

DECEMBER 20, 2023

Although credit cards have been around since the 1950s, in recent years, they’ve started to dethrone cash from its position as king of payment methods. With a whopping 84% of American adults owning at least one credit card (the average is 3 credit card accounts per person), card payments reached $9.43 trillion in 2021.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Features 88