Stax

MARCH 15, 2025

Software companies are always on the lookout for new ways to build a better product offerings for their customers. This is especially true now more than ever before as Software-as-a-Service (SaaS) solutions continue to be amongst the fastest-growing segment within the tech world. Enter payment monetization.

Payments 88

Payments Merchant Services SaaS Payments Payment Services 88

Subscription Flow

AUGUST 20, 2024

The 2000s were all about making payments through credit and debit cards. The 2010s were a period of uncertainty with multiple alternative payment methods entering the fray. Now, as we approach the middle of the 2020s, it has become obvious that the payments industry is undergoing significant changes.

Payment Methods 98

Payment Methods SaaS Payments Payment Services Merchant Services 98

Stax

MARCH 18, 2025

Data cited by Statista shows that the software as service is expected to hit $299 billion by the end of 2025. Join the payments-led growth movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts. Churn rate. Customer lifetime value. Activation rate.

Scale 117

Scale Payment Services Payments SaaS Payments 117

Stax

JANUARY 17, 2024

Automated Clearing House (ACH) payments are a type of electronic bank-to-bank payment system in the US. Unlike payments facilitated by card networks like Visa or Mastercard, ACH payments are managed by a body called the National Automated Clearing House Association (NACHA). Let’s get started.

Payment Services 88

Payment Services SaaS Payments Merchant Services Payment Facilitation 88

User Pilot

JULY 20, 2023

Wondering how to reduce customer churn rate for your business? In this article, we review different ways to identify potential churn and deal with it. The main reasons for customer churn are: Bad product-customer fit. How to track and identify potential churn issues: Measure customer satisfaction across the user journey.

Churn 98

Churn SaaS Payments Payment Solutions Strategy 98

Stax

JUNE 18, 2024

This could be a subscription box, a SaaS (Software as a Service) product, or even just a streaming platform like Netflix. A robust subscription management platform is essential to reducing admin and ensuring positive customer experiences that keep churn rates low.

Payment Features 88

Payment Features Payment Solutions Payment Services Payments 88

User Pilot

JANUARY 31, 2022

If you’re a SaaS owner with a multi-platform product, you may be wondering what the difference between in-app notifications and push notifications is. Today we’re going to compare the two so you know which one to use for your in-app marketing goals! A full-page message can instantly grab a user’s attention.

Payment Solutions 98

Payment Solutions SaaS Payments Customer Lifetime Value Payment Methods 98

Subscription Flow

APRIL 23, 2024

A robust recurring billing software can make all the difference for your subscription business but win 2024 we are taking no gambles. Invest in the right billing and subscription-management software to automate your workflows after carefully assessing three of the best options in the market.

Payment Solutions 104

Payment Solutions Payments Payment Services Payment Features 104

User Pilot

JANUARY 31, 2023

How to prevent churn by identifying at-risk customers? In SaaS, you can grow your revenue only if your churn rate is low, so retaining at-risk customers is crucial. In this article, we will discuss the ins and outs of at-risk customers, how to detect them, and five actionable strategies to help you prevent churn.

Churn 98

Churn Underperforming Technical Team SaaS Payments Payment Solutions 98

Full Session

DECEMBER 30, 2024

We’ve compiled a list of this year’s top 10 VWO competitors that can help you improve your site’s user experience and conversion rates. Optimizely: A digital experience analytics platform focusing on A/B testing, experimentation, and personalization with advanced targeting capabilities. You’re in luck!

Payment Methods 52

Payment Methods Payment Solutions Payments SaaS Payments 52

User Pilot

OCTOBER 6, 2022

How can you analyze customer behavior in-app to deliver unparalleled in-app experiences? Spot account expansion opportunities, and locate friction points to prevent churn. Group your user base into granular customer segments by shared characteristics—jobs to be done, in-app engagement , or user feedback.

Payment Solutions 98

Payment Solutions Underperforming Technical Team SaaS Payments Customer Lifetime Value 98

FastSpring

APRIL 1, 2021

Most software companies rely heavily on free trials for customer acquisition. For example: If you get 200 trial users within a specific time period, and 40 of those users convert to a paid account, your free trial conversion rate is 20%. 4 Reasons Why Free Trial Users Typically Churn. Opt-in Free Trial.

Payment Solutions 138

Payment Solutions SaaS Payments Payment Methods Strategy 138

ProfitWell

OCTOBER 29, 2019

We all know that churn is the not-so-silent killer of SaaS businesses. In fact, according to Tomasz Tunguz , the median SaaS business loses approximately 10% of its revenue to churn every year. Churn prevention is your proactive strategy for keeping customers around. What is churn prevention?

Churn 66

Churn Merchant Services Payment Services SaaS Payments 66

Andreessen Horowitz

JUNE 3, 2024

Plus, successful marketing plans and assets don’t necessarily have a single “right” solution. This makes marketing different from, say, fintech, where users expect a single, correct answer to queries and there’s a higher threshold for accuracy. GenAI-based software can and already is helping to bridge this gap.

AI Search 121

AI Search AI Outsourcing Services Payment Solutions 121

User Pilot

APRIL 24, 2024

TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. It supports MRR growth and provides consistent access to your users. Proactively managing SaaS renewals and customer engagement reduces both involuntary and voluntary churn. Book a demo now to find out more.

SaaS Payments 104

SaaS Payments Retention Payment Services Payment Solutions 104

Subscription Flow

MARCH 20, 2024

SimpleCirc stands out as a noteworthy option when looking into subscription management software because of its intuitive user interface and effective subscriber data handling. The agency can pay the designer and the printing company at the same time, all within the same circular payment loop.

Payment Services 105

Payment Services Payment Solutions Payments Payment Methods 105

Subscription Flow

APRIL 3, 2024

The newspaper billing system that the Romans used was that of collecting taxes from the general public and using a portion of the funds to create large public billboards on which people could access these Daily Acts. In the end, we will also give you a small recommendation for which newspaper billing system software you may choose and why.

Payment Solutions 59

Payment Solutions Payment Services Payment Methods Payments 59

User Pilot

MARCH 25, 2024

TL;DR Customer attrition or customer churn is the loss of a customer(s) by a business. Understanding and limiting customer churn improves customer loyalty and the customer’s lifetime value. To calculate the churn rate, divide the number of customers lost by the total number of customers at the beginning of that period.

Underperforming Technical Team 104

Underperforming Technical Team SaaS Payments Payment Methods Payment Solutions 104

User Pilot

APRIL 3, 2024

Prioritizing user experience optimization in product-led growth is crucial for creating intuitive, enjoyable products that retain customers and drive revenue growth. Continuous improvement through experiments is key in product-led innovation, ensuring products evolve in line with user preferences.

Innovation 104

Innovation Payments Strategy Payment Solutions 104

User Pilot

DECEMBER 19, 2022

There are various notification types you can use to keep your users engaged in SaaS. When designing notifications, it’s vital to be mindful of the user experience and ensure that you have the right information in the right place. There are 2 main notification types: in-app or push. In-app notification types.

Payment Solutions 98

Payment Solutions Engagement SaaS Payments Payment Methods 98

User Pilot

JANUARY 11, 2024

As with every digital product, the first few minutes on your app will determine whether the user sticks with it or abandons it. A seamless onboarding experience , thus, creates the right first impression, setting you up for success. Why focus on the FinTech onboarding process? Flagging missing documentation before submission.

Onboarding 105

Onboarding Payment Services Customer Success Payment Solutions 105

User Pilot

APRIL 15, 2024

Left unaddressed, customer communication pain points can cause dissatisfaction and eventual churn. In-app support strategies to eliminate them. Collect passive customer feedback to improve the in-app experience and more. Analyze customer data and improve in-app communication with interactive guides.

Communication 105

Communication SaaS Payments Payment Methods Payment Solutions 105

Stax

JANUARY 29, 2024

Innovative ISVs and SaaS companies know that one of the best ways to provide value to merchants—while improving your bottom line—is to provide integrated payments. For example, if you’re an invoicing software provider that lets SMBs manage their billing, then it makes sense to add payment processing tools to your platform.

Merchant Services 88

Merchant Services Payment Services SaaS Payments Payments 88

User Pilot

MAY 6, 2024

Transactional data on purchases, plans, and payments enables revenue analysis, recommendations, and frictionless buying experiences. 6-step process to create user profiles: Identify what data to include based on goals. Use profile data to create strategies enhancing customer experience. Collect only essential data.

Payment Methods 105

Payment Methods SaaS Payments Payment Solutions Payments 105

User Pilot

MARCH 9, 2023

In this article, we’ll discuss customer attrition in depth and discuss the strategies you can use to reduce churn and increase customer retention and loyalty. TL;DR Customer attrition, also known as customer churn , takes place when customers leave your product or service. What is customer attrition?

Underperforming Technical Team 98

Underperforming Technical Team SaaS Payments Payment Solutions Payment Services 98

User Pilot

DECEMBER 7, 2023

Similarly, in-app behavioral data can help you to optimize the user experience, and event data can reveal areas of improvement in your conversion funnel. For example, customer surveys and interviews may reveal that language learners want an interactive app with a personalized experience.

Payment Methods 105

Payment Methods SaaS Payments Data Payments 105

Stax

DECEMBER 20, 2023

Offering payment processing services is a move that makes sense for a lot of SaaS companies, particularly if your software helps your customers run their business. For example, if you have a project management app, then you can add payment features that allow people to use your software to take payments from their clients.

Merchant Services 88

Merchant Services Payment Services SaaS Payments Payments 88

Baremetrics

FEBRUARY 23, 2021

Whether your most pressing concern is churn , cash flow, or effectively pricing your product , data is vital to every important decision a successful team faces. Track and Manage Churn Monitoring the rate at which users stop using your product to offer is key to sustaining long term growth. Table of Contents. Try it free today!

SaaS Payments 94

SaaS Payments Payment Methods Payments Payment Solutions 94

Baremetrics

AUGUST 17, 2021

Customer attrition is also called customer churn and is often considered a natural part of business evolution. IBM SPSS Modeler Alteryx Trifacta Biggest challenges Customer attrition vs. Customer churn vs. Revenue churn Causes of customer attrition How to prevent customer attrition. What is the customer attrition rate?

Artificial Intelligence 95

Artificial Intelligence Payments SaaS Payments Payment Services 95

Baremetrics

MARCH 16, 2021

Track Churn Rates : Some business analytics tools also help monitor the rate at which users stop using your product to offer more insight into how to minimize this in your business. Improve Your Business Decisions Use Baremetrics to measure churn, LTV and other critical business metrics that help them retain more customers.

Payment Methods 96

Payment Methods Payment Solutions SaaS Payments Payment Facilitation 96

FastSpring

JANUARY 21, 2020

There will come a situation where a customer may put the wrong card information on file, or their card may expire without them realizing, and leave you unable to take their subscription payment. Incorrect payment details can lead to one of the unspoken reasons behind customer losses in the SaaS industry—involuntary churn.

Payments 97

Payments SaaS Payments Payment Features Revenue 97

Baremetrics

JULY 29, 2021

At a time when there are more SaaS solutions than ever before, keeping users engaged and bringing back disengaged users with your product has become increasingly difficult. Companies spend so much energy and money trying to keep their hard-earned users, only to see them get bored and disengage from the brand.

Payment Methods 104

Payment Methods Payment Solutions Payments SaaS Payments 104

User Pilot

JUNE 8, 2023

Do you want to leverage event data to make data-driven decisions to enhance user experience? Event data allows you to understand your users’ behaviors and needs on a deeper level. It encompasses a wealth of data like user actions, feature usage, and beyond. It is also commonly known as action and time stamp.

SaaS Payments 98

SaaS Payments Data Payment Solutions Payments 98

Outseta

JANUARY 20, 2020

What started as Dimitris (now my Co-founder at Outseta ) writing a few lines of code to collect rent payments from tenants he had living in a duplex in Providence, Rhode Island, turned into something worth hundreds of millions of dollars 15 years later. We could translate the software into Spanish. How the hell does that happen?

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

User Pilot

JULY 8, 2024

Product-led content , which presents your product as a solution to customer problems, can be particularly effective at attracting new customers and converting them into free-trial or demo bookings. To get a good ROI on your content, ensure it addresses genuine user pain points and offers actionable insights.

SaaS Payments 105

SaaS Payments Social Media Payment Solutions Payment Methods 105

User Pilot

APRIL 29, 2024

You can segment your customers based on their feedback responses as well as in-app behavior. This kind of segmentation helps SaaS companies customize their messaging and product development to suit the characteristics of different user groups in their target market. How does your location influence your technology and software choices?

Payment Solutions 104

Payment Solutions SaaS Payments Payment Methods Payments 104

User Pilot

MAY 29, 2023

Retention funnel analysis focuses on the users who drop off at different stages of the journey. The churn funnel, also known as the cancellation funnel , tracks the steps before the users leave the product for good. The reactivation funnel consists of the steps needed to re-activate users. Wordtune sign-up funnel: SSO.

Management 98

Management SaaS Payments Payment Solutions Social Media 98