SaaStr
MARCH 31, 2024
At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. It will absolutely go viral, it will be easy for people to refer people who are just like them. Or, my favorite, I’m new, this is my first time. Maintain it?
SaaStr
MAY 27, 2024
To IPO, companies need to triple their market share in their core market and have a churn rate of less than 3-4% per month. Investors should immediately engage with the CTO to assess their technical capabilities and potential, as great CTOs can demonstrate their exceptional skills quickly.
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SaaStr
MAY 19, 2023
Reference other great investments they’ve made, and why they are similar. VCs would overlook startups that had raised too much money in the Go-Go days, or had lots of founder turmoil, or lots of churn, if the growth was there. Another month of progress, another set of new customers, etc. Share up front why your first CTO left.
User Pilot
JULY 27, 2023
Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Time to Market for New Products : Also known as velocity, this metric measures the CTO’s effectiveness and speed in rolling new products /features. Average salary: $95,566/yr.
Baremetrics
JULY 23, 2020
This trend is being accelerated in regions like the EU and California by new legislation such as GDPR and PECR. How I made it to $1,000 MRR Here are the tactics I used to grow Friendly from a brand new startup to a company that makes over $1,000 in MRR. Save $50 on your next Baremetrics subscription by referring a friend!
ProfitWell
DECEMBER 6, 2019
He references Dan Steinman from Gainsight , who says, “the natural tendency for customers is towards churn.”. If we fail, our customers will churn. But we know customer success reduces churn and increases expansion revenue, so CSMs do have a very serious purpose in an organization. What are your thoughts on this piece?
SaaStr
JULY 10, 2021
As you said, people take it hard if suddenly you say, “Hey, this is your new EVP. X amount of revenue, X amount of churn, X amount of growth in marketing, etc. If I wasn’t at the programming background, probably a CTO was a good idea, but for us it was sales, definitely sales and marketing. That’s it.”
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