How To Buy Saas

MAY 29, 2025

Risk Assessment: AI evaluates thousands of factors (credit data, economic indicators, customer behavior) to assess loan or investment risks more accurately than traditional methods. Personalized Strategy: Marketing and sales use AI to segment customers and tailor campaigns, improving ROI and conversion rates.

Artificial Intelligence 59

Artificial Intelligence Payment Services Payments SaaS Payments 59

Blulogix

JANUARY 2, 2025

Customer Expectations: Consolidated companies often have the resources to deliver personalized, seamless experiences, setting a high bar for customer satisfaction. Enabling Real-Time Insights Integrated billing systems provide real-time access to critical metrics, such as revenue performance, customer usage, and churn rates.

Payment Features 52

Payment Features Payments Subscription Payment Solutions 52

Blulogix

FEBRUARY 14, 2025

Yet, many companies still rely on outdated, manual processes that create inefficiencies, revenue leakage, and higher churn rates. Instead of waiting until the last moment to secure a contract renewal, leading subscription businesses are using technology to automate and optimize renewals before customers even consider churning.

Payment Features 59

Payment Features Subscription Payments Payment Services 59

User Pilot

MAY 28, 2025

Meanwhile, your users churn because they find the app confusing. As part of the broader Userpilot platform, it helps you guide, engage, and learn from mobile users at every stage of their journey. Unified platform for web and mobile engagement: Managing mobile and web onboarding separately creates fragmented experiences.

Mobile 82

Mobile Pricing Payment Solutions Payments 82

Stax

JUNE 17, 2025

The world of payments is constantly evolving, with new technologies and shifting business demands reshaping how money moves. In an interview with Karen Webster , CEO of PYMNTS , Paulette Rowe , CEO of Stax, pulled back the curtain on the critical strategies and innovations driving the next wave of payment partnerships.

Payments 88

Payments Merchant Services Payment Solutions Payment Services 88

ChurnZero

APRIL 25, 2025

And since customer lifetime value and NRR are integral to broader revenue goals, it is time for CS to embrace the predictive, in which strong forecasting begets lower churn. Best to home in on the top scenarios for your teams retention goals, as well as keep a handy list of red flags to signal churn risk. Where can you start?

Forecasting 52

Forecasting Customer Success Payments Data 52

User Pilot

APRIL 24, 2025

This article shares exciting product manager roles focused on retention and churn and showcases standout candidates in the field. Stripe: Product Manager, Local Payment Methods Cost Optimization Stripe is a financial infrastructure platform for businesses. Recommended product manager job openings in data-driven companies 1.

Payment Methods 52

Payment Methods Payment Solutions Retention Churn 52

Teamgate

JUNE 5, 2025

Here’s how to fix it: Set Data Entry Standards : Use clear rules for names, titles, and phone numbers to avoid errors. Enrich Your Data : Add missing info like emails, phone numbers, and key decision-makers. Format phone numbers consistently, such as +1 555-555-1234. Start by creating formatting rules for all fields.

Underperforming Technical Team 52

Underperforming Technical Team Scale Data Sales Hiring 52

User Pilot

MARCH 30, 2025

Ive seen various online forum discussions where people often share short-term fixes like heavy marketing or minor feature tweaks, hoping to retain more users. The app isnt engaging: A lack of engaging features can get users to ditch your app for a competitor. Get it wrong, and you risk high churn. What is your role?

Payment Solutions 52

Payment Solutions Retention Payment Methods Strategy 52

User Pilot

JUNE 25, 2025

Between intrusive pop-up ads, strictly gated features, and endless upsells, users are over it, and churn rates reflect that. They hook users with powerful core features for free, then entice the most engaged to upgrade by offering premium templates and advanced tools through in-app purchases. Take Canva, for instance.

Payments 66

Payments Payment Solutions Payment Methods Strategy 66

User Pilot

JULY 17, 2025

Mailchimp, HubSpot) We have some in-app messages, but they’re basic A mix of different tools that aren’t connected We don’t have a clear strategy yet It’s time to automate and personalize your lifecycle messaging. Here’s a great re-engagement email example from Asana: Re-engagement email from Asana ( source ).

Marketing 93

Marketing Payments Payment Methods Software Review 93

User Pilot

MAY 17, 2025

This suggests a few things: having your app in multiple languages will help you reach a wider audience, improve user perception, and drive long-term engagement. Similarly, colors, icons, date formats, and even payment methods can have vastly different meanings and usability standards across regions. How do you go about it?

Mobile 66

Mobile Payment Solutions Payment Methods Software Review 66

User Pilot

MAY 17, 2025

Theres no such thing as true autocapture Unlike websites, mobile apps dont have a global DOM that analytics tools can just observe. People install apps, poke around, and churn before ever creating an account. More events don’t mean better personalization: Personalization only works when you’re tracking the right behaviors.

Payment Solutions 82

Payment Solutions Payment Methods Mobile Payments 82

User Pilot

MAY 30, 2025

They track 47 different key performance indicators (KPIs) in their mobile analytics platform , spend hours debating dashboard numbers, yet can’t predict which users will churn next week The problem here isn’t a lack of data. But in this case, extended sessions signal anxiety and lack of focus, not engagement. Subscriptions?

Payment Solutions 104

Payment Solutions Mobile Payments Payment Methods 104

Intercom, Inc.

NOVEMBER 18, 2020

This week, we’re looking at the tools and infrastructure needed to facilitate the move Online. For today’s consumers, the line between ecommerce and commerce has been blurred almost to invisibility. For today’s consumers, the line between ecommerce and commerce has been blurred almost to invisibility.

Payment Methods 239

Payment Methods Payment Solutions Payment Services Scale 239

SaaStr

AUGUST 9, 2021

Everyone talks about hitting 120%+ NRR these days But the truth is, single-seat users & very small businesses churn at a high rate. That sort of churn hurts. Even modestly decreasing churn in Very Small Business and single seat accounts can have a big impact. Often 3% a month. Squarespace has 85% NRR, for example.

Churn 306

Churn Payment Methods Payments Payment Solutions 306

Intercom, Inc.

APRIL 26, 2022

Since the pandemic, consumer habits have really changed – shoppers have migrated online en masse, their expectations are higher than ever, and brand loyalty is harder to maintain. Prioritize meaningful customer engagement. Here are 5 ways e-commerce companies can improve their customer experience: Act on customer feedback.

Payment Methods 219

Payment Methods Payment Services Payment Solutions Payments 219

USIO

JULY 1, 2024

While many strategies involve significant investments in marketing, sales, and technology, there are also effective methods to boost recurring revenue that require minimal financial outlay. Show Appreciation : Acknowledge and thank customers who refer others, either through public recognition or personalized messages.

Payments 306

Payments SaaS Payments Payment Solutions Payment Services 306

SaaStr

APRIL 1, 2023

Rewind The Clock — How Did We Get Here Most small businesses in pre-2010 didn’t have computers in their store or restaurant. Throw in the rise of social media and mobile web payment systems like Stripe and Braintree, and something revolutionary was at our doorstep. Everyone was stuck in place and online was the answer.

Scale 245

Scale SMB Merchant Services Payment Methods 245

FastSpring

DECEMBER 7, 2022

However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. While Chargebee supports several different payment gateways, you have to set up and configure each one. Remitting taxes at the end of the year.

Payment Methods 148

Payment Methods Merchant Services Payment Services Payments 148

Baremetrics

MARCH 23, 2021

Your payment processor may be an important element of your business. However, with so many of these payment platforms on the market, how are you supposed to choose? While there is a plethora of payment platforms to consider, Stripe and PayPal should be at the top of the list. After all, it plays a big role in how you get paid.

Payment Methods 93

Payment Methods Payment Services Payments Merchant Services 93

Intercom, Inc.

NOVEMBER 30, 2021

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. For an even more personal touch, you can send customers video surveys with VideoAsk.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

User Pilot

MARCH 29, 2023

How can you use NPS eCommerce to gain qualitative feedback as part of your online store strategy? Keep your best customers loyal to your store by rewarding them with discount coupons or referral bonuses. Why is NPS score important for eCommerce businesses?

Payment Methods 94

Payment Methods Scale Payment Services Sales 94

Subscription Flow

MARCH 1, 2024

Imagine a situation where each prospective client that visits your website receives a seamless checkout experience, resulting in a rise in conversions and satisfied customers. When talking about ClickFunnels payment gateways – when a reliable payment gateway is integrated with ClickFunnels – this vision comes to pass.

Payment Services 105

Payment Services Payment Methods Payments Merchant Services 105

USIO

JANUARY 15, 2024

Subscription Models: Usio will provide general insights into why subscription-based payment processing is often considered advantageous for Software as a Service (SaaS) businesses. This reduces the churn rate, ensuring a more stable customer base. Cash Flow Management: Subscription payments provide a steady cash flow.

SaaS Payments 130

SaaS Payments Payment Services Payments Payment Solutions 130

FastSpring

JANUARY 31, 2023

To help you choose between Stripe vs. Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack.

Payment Services 147

Payment Services Payment Methods Merchant Services Software Review 147

Baremetrics

SEPTEMBER 26, 2021

In 1994, a CD was sold on a website called NetMarket marking the first official Internet purchase (although there are rumours that students at MIT and Stanford were using the Internet to sell marijuana from the 1970s…). This early payment processor did very little and wasn’t all that important to global commerce. Table of Contents.

Payment Services 97

Payment Services Merchant Services Payment Methods Payment Solutions 97

SaaStr

DECEMBER 12, 2022

This immediate time-to-value applies to your product and the content you share on your website. As soon as users land on your website, they should get the value quickly. You want your customers to make the payment decision as soon as possible. Find where your customers are online and listen to them.

Payment Methods 241

Payment Methods SaaS Payments Company Culture Payment Solutions 241

Intercom, Inc.

OCTOBER 16, 2019

Can one person buy via a credit card or will multiple stakeholders need to be involved? If possible, incentivize visitors to pay up front for the year given the positive cash flow implications and churn reduction benefits. Goal of website. How much value does the application offer? Is the value ongoing or ad hoc?

Business Model 195

Business Model Scale Pricing Payment Methods 195

Natalia Luneva

JANUARY 13, 2021

This article will answer the main questions that SaaS founders and market ers have about losing SaaS customers, in other words, user churn: What is SaaS churn definition and why lowering it matt ers? How to calculate this metric and what’s the average SaaS churn rate? How can Sa aS companies reduce its churn rate?

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

Baremetrics

OCTOBER 8, 2021

Churn is the share of your customer base that has stopped using your service over a defined period of time. Churn can be calculated in two ways, namely customer churn and revenue churn , and there are good reasons to calculate both. Baremetrics brings you metrics, dunning, engagement tools, and customer insights.

Payment Services 98

Payment Services Churn Merchant Services SaaS Payments 98

User Pilot

MARCH 7, 2022

It unlocks customer engagement, starts the customer relationship on the right foot, and ensures that customers continue using the product the right way for a long time to come. A customer’s payment is typically the finish line of a race. By doing so, churn can be reduced and engagement can be improved.

Onboarding 98

Onboarding Engagement Payment Methods SaaS Payments 98

Sales Hacker

JULY 18, 2022

Which is why it’s key to strengthen customer retention processes by automating them, keeping customers engaged, and detecting any signs of churn before they happen. One surefire road to customer churn is the customer not knowing how to use the product. Personalize campaigns further than mail merge. Educational sequences.

Payment Services 102

Payment Services Churn Payment Methods Payment Solutions 102

Neil Patel

APRIL 28, 2021

In addition to a massive audience, Shopify offers users a simple, streamlined experience that allows store set up in record time. When you join the Shopify platform, you have immediate access to functionality that allows you to: build a website create a domain multiple payment options order receiving and processing.

Merchant Services 142

Merchant Services Payment Methods Payments Payment Services 142

SaaStr

MAY 16, 2019

We are a customer service platform for e-commerce websites, and one of the things we try to do is to automate customer support. I would argue that since now we have access to … we have lots of data points about trade shows we go to, the payment information, the sales data in CRM. So, we have this data about a target market.

Merchant Services 209

Merchant Services Payment Methods Data Sales Hiring 209

Baremetrics

MARCH 31, 2020

Picture this: Over the past six months, your churn rate has gone from a respectable 4%, to now, over 10%. Or, you can pause, take a step back and analyze what went wrong by doing some churn analysis. Or, you can pause, take a step back and analyze what went wrong by doing some churn analysis.

Churn 122

Churn SaaS Payments Pricing Payment Services 122

User Pilot

JULY 20, 2023

Wondering how to reduce customer churn rate for your business? In this article, we review different ways to identify potential churn and deal with it. The main reasons for customer churn are: Bad product-customer fit. How to track and identify potential churn issues: Measure customer satisfaction across the user journey.

Churn 98

Churn SaaS Payments Payment Solutions Strategy 98