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SaaS Platform Explainer: Definition, Examples, and How to Grow in the Software as a Service Industry

Stax

The term SaaS platform gets tossed around a lotbut what does it actually mean, and why does it matter for today’s software companies? Whether you’re building your first product or scaling an established solution, understanding the SaaS platform model is essential for long-term growth. Contact sales What is a SaaS Platform?

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In-Depth Comparison of 5 Monthly Recurring Billing Software

FastSpring

There are tons of monthly recurring billing software solutions available, so it can seem difficult to determine which one is right for your business. Checkout (including payment processing and gathering sales tax, GST, and VAT). Handling failed payments and customer notifications. Table of Contents.

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Mobile App Analytics Best Practices: What Top Apps Are Doing Differently

User Pilot

Most product teams get mobile app analytics wrong. They track 47 different key performance indicators (KPIs) in their mobile analytics platform , spend hours debating dashboard numbers, yet can’t predict which users will churn next week The problem here isn’t a lack of data. Heres what goal-based analysis would look like.

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The ultimate customer support tech stack for 2022

Intercom, Inc.

Juggling outdated, disjointed tools is a recipe for team burnout, customer dissatisfaction, and ultimately, churn. Download The Ultimate Modern Support Tech Stack guide. Sure, you can compare different software packages by their features, but that’s like marrying someone based on their dating profile. Let’s dive in.

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SaaS Essentials: Failed Payment Solution Guide

With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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2Checkout vs. Stripe vs. FastSpring: Comparing Payments, Taxes, and Platform Features (+ Pricing)

FastSpring

TL;DR : Stripe markets themselves as a payment services provider (PSP), 2Checkout is a payment service provider with an upgrade option to make them your merchant of record (MoR), and FastSpring is a comprehensive merchant of record from the outset. Payment Gateways , Payment Processing , PSPs, MoRs — What’s the Difference?

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7 Best SaaS Billing Systems (2020)

Baremetrics

In the early days of running a software company, collecting payments was pretty straightforward. A customer buys a license for your software, and they get the product (either through a download, a CD or even more old school—floppy disks). Enter the world of SaaS billing systems. how you receive the payment).

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A Solution for Every Type of Churn: Solving Involuntary SaaS Churn

How is your SaaS business addressing involuntary churn? Caused by failed payments, this overlooked source of friction quietly erodes both customer retention and revenue. It leads to revenue losses and can be the largest source of churn, yet your company may not be taking it seriously.