How To Buy Saas

MAY 29, 2025

For instance, companies like Sephora and Amazon have deployed AI-driven recommendation engines. Executives also leverage generative AI for idea generation and reporting. Over time, as the AI learns from exceptions, the automation becomes smarter and even more efficient.

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Clouded Judgement

MARCH 22, 2024

At contract expiration these customers either renew (sign another contract with same annual value), expand (sign another contract with higher annual value), contract (sign another contract with lower annual value), or churn (stop being a customer and spend goes to zero). Customers are experimenting on two vectors - functionality and vendor.

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Blulogix

MARCH 27, 2025

AI-Powered Automation for Accuracy and Efficiency AI is revolutionizing billing by automating key processes, reducing errors, and improving efficiency. Key advancements include: Automated Invoice Generation AI can process large volumes of data in real time, ensuring accurate billing based on customer usage or contractual terms.

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Payments AI Search Payment Services SaaS Payments 59

User Pilot

JULY 29, 2024

Customer success software helps businesses boost customer satisfaction, reduce churn , and improve efficiency. Zendesk is an AI-powered customer service software that helps CS teams manage support tickets from one hub. Salesforce is an AI-powered customer platform uniting marketing, sales, and service in a single app.

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How To Buy Saas

FEBRUARY 25, 2025

AI & ML Features Einstein AI offers lead scoring, opportunity insights, forecast predictions, and now Einstein GPT for generative AI (e.g., auto-generated emails, AI chatbots in service). Extensive AI across products (but often at higher tiers). It also acquired Tableau for top-tier BI analytics.

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Scale Underperforming Technical Team Technical Review Software Review 52

User Pilot

DECEMBER 5, 2023

Userpilot Userpilot is a digital adoption platform (DAP) known for its no-code data analytics features that offer incredible insight into improving performance and reducing churn for SaaS companies. Databox offers comprehensive data analysis, especially with Databox’s generative AI. Get your free Userpilot demo today!

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SaaStr

NOVEMBER 12, 2024

A lot of SaaS companies have been experimenting with generative AI and LLMs over the last 12-18 months. As the leader of the Applied AI team at Google Cloud, Duncan Lennox sets out to answer these questions and shares six ways businesses are currently transforming their businesses at scale and with real ROI. The data is clear.

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