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Buffer Resources
APRIL 22, 2024
A layer deeper, we see how the events accelerated new trends that shape our world today, like the rise of solopreneurship. A solopreneur is any business driven exclusively by one person. Modern solopreneurs commonly run their businesses, at least in some part, through the Internet. Solopreneurs can be excellent at their craft.
ChurnZero
JANUARY 25, 2024
With technology advancing and customer expectations rising, customer success has become an essential force driving business growth and customer loyalty within the SaaS industry. As companies find more ways to support their customers and build recurring revenue, “traditional” CS skillsets are no longer enough.
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Intercom, Inc.
JUNE 3, 2021
Not too long ago (although it honestly seems like a lifetime), we were buckling up to navigate the COVID-19 pandemic and all of the tough, unparalleled challenges it forced us to face. And so, now’s the time to start thinking about accelerating our business strategies and grabbing the opportunities it brings.
ChurnZero
JANUARY 4, 2024
New technologies, best practices, and strategies, combined with an industry-wide drive for sustainable, profitable growth, have made CS teams the revenue-building stars of every SaaS organization. On the other hand, economic headwinds continue to constrain CS budgets and headcounts. It’s an exciting time to be in customer success.
Sales Hacker
OCTOBER 2, 2020
It’s a flywheel for the entire sales funnel, speeding up sales motions and connecting every revenue-generating activity. SEPs provide core sales enablement functionality: automating manual tasks, scheduling meetings and follow-ups, setting up sequences, and more. will remain important pieces of the puzzle.
Sales Enablement, SaaS and Growth
MARCH 23, 2020
One of the biggest challenges businesses face when they grow is scaling effective , autonomous and quick decision-making. It has a compounding effect - the more good decisions a business makes, the better the results will be. Let’s back up a little and explain what a mental model is. Good decision-making is extremely important.
Intercom, Inc.
AUGUST 29, 2019
It’s no surprise that one of the key levers for growth as you go from startup to scale-up is your sales team. How quickly you’re able to accelerate growth depends on your ability to build a nimble sales org and develop a strong sales strategy. Pipedrive’s SVP of Sales, Tara Bryant, on building a solid sales framework.
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