User Pilot

MAY 20, 2024

TL;DR B2B loyalty programs reward businesses with tiers, points, cashback, and exclusive offers to foster long-term partnerships. Customer loyalty programs boost customer retention, repeat purchases, business relationships, and upselling /cross-selling opportunities, enhancing revenue and partnerships.

B2B 72

B2B B2C Retention Education 72

Totango

DECEMBER 28, 2021

Knowing how to fight customer churn is critical for keeping SaaS business models sustainable. The more customers you lose to churn, the more you have to invest in new customer acquisition to maintain your revenue, and the harder it becomes to grow your business. Invest in Your Customer Success Team.

Churn 96

Churn Strategy Technical Review Benchmarks 96

Neil Patel

JULY 21, 2021

A franchise business carries the success, credibility, and popular associations of established brands, reducing the need for extensive marketing and brand building for you as a franchise owner. This can save you much time and money as you focus on making your business more profitable. Think about it this way: What would be easier?

Payment Services 121

Payment Services Payment Methods Business Payments 121

Totango

JANUARY 23, 2020

Some churn is inevitable no matter what business model you employ, but it does not just occur randomly. Will you stage additional training seminars or make new information available? Keep your focus on delivering real business value and you will have a loyal customer for years. Will you focus on previous success?

Churn 106

Churn Enterprise Strategy Management 106

Totango

SEPTEMBER 1, 2020

The customer business model/objectives changed. A product champion leaves the customer’s business. Predicting churn is also paramount to improving your chances of customer retention—to do this you need to track usage patterns of previously churned customers to identify common behavior and implement appropriate solutions. .

Churn 104

Churn Leadership Construction Customer Success 104

User Pilot

MAY 19, 2021

This SaaS marketing strategy works best with a freemium business model or free/paid trials because nearly 75% of buyers say they’d rather buy through an app/website than a salesperson. A webinar is an event where seminars, transmissions, and other content are transmitted online. SaaS Marketing Tactic #5: Hosting a Webinar.

B2B 119

B2B Marketing SaaS Social Media 119

ChurnZero

JULY 12, 2019

When I give talks or hold seminars, I often ask people to connect a specific need to an application. The subscription-based business model is rooted in the value your solution offers. And in some cases, the same question might spawn two or three different answers. The answers are normally quite homogenous in B2C (e.g.

Scale 75

Scale Onboarding Customer Success Underperforming Technical Team 75