Intercom, Inc.

OCTOBER 29, 2019

You can’t find email lists using Job-to-be-Done, but you can find ones for B2C subscription businesses that have a high volume of website traffic. Sales: Be able to route prospects to our self-service flow or the most appropriate team within Sales, e.g. startups, SMB, MME, based on well-defined customer segments.

Business 184

Business B2C Scale Headcount 184

Intercom, Inc.

APRIL 4, 2019

It’s become apparent that for hypergrowth SaaS startups today, there are two distinct phases. Stripe hit the market with such force that they could rely on a high-velocity, bottom-up distribution engine to give them the kind of traction other startups could only dream of. How to bring formal sales into a growing startup.

Scale 162

Scale Sales Hiring Underperforming Technical Team Payment Services 162

ChurnZero

NOVEMBER 22, 2021

As a Customer Success leader, do you get anxious at the thought of asking your CFO or CEO for additional headcount? And by implementing the Customer Success capacity planning and budgeting models shared in this article , Kristen did just that. How to Build a Customer Success Budget for Headcount. Discovery Call. Monthly Meeting.

Customer Success 98

Customer Success Sales Hiring Headcount Benchmarks 98

SaaStr

JULY 24, 2023

Yet leaders like MongoDB are growing quicker than startups, and it’s usually the opposite. Here you can see the magic in MongoDB’s business model. They kept the headcount kind of flat. Many people complain that there’s no budget in Enterprise and that it’s impossible to close bigger deals. But you know what isn’t?

Revenue 198

Revenue Scale Sales Hiring Cloud 198

Andreessen Horowitz

MARCH 21, 2024

Last year, while consumers spent hours chatting with new AI companions or making images and videos with diffusion models, most enterprise engagement with genAI seemed limited to a handful of obvious use cases and shipping “GPT-wrapper” products as new SKUs. Can these startups actually make any money? Isn’t this all hype?

Generative AI 145

Generative AI AI Enterprise Artificial Intelligence 145

Hitenism

JANUARY 16, 2017

In 2014, Mixpanel’s Series B pitch deck spelled out the company’s expansion plans over the next two years: 3x sales headcount and rapidly race towards distribution. Double headcount every 6-9 months. Soon after, fellow high-growth SaaS startup Optimizely had layoffs, too. Innovate on the Business Model.

Scale 147

Scale Venture Capital SaaS Headcount 147

Baremetrics

JULY 25, 2019

Data science is beginning to replace spreadsheets for entrepreneurs wrestling with uncertainty in their business models. If you’re like most SaaS founders, you’ve googled for a saas financial template you can use to forecast your subscription business. How did we get here? What’s really new? Staring into the Void.

Forecasting 88

Forecasting Scale Sales Hiring SaaS 88