Intercom, Inc.

DECEMBER 31, 2019

As we cross the threshold from one decade to another, it’s natural to look back at the previous 10 years and try to make sense of events. Viewed this way, it might seem like the 2010s were less eventful than the 2000s – after all, the tech giants of today are largely the same as a decade ago.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

Chargify

AUGUST 17, 2020

Until recently, only industry titans like Microsoft, Amazon, and Google could successfully and effectively harness continuous, real-time data use statistics to fuel events-based billing models. The latter, of course, was pioneered by Amazon, which launched the billing model based on user events in 2006.

AWS 98

AWS Payment Services SaaS Payments Payments 98

Casey Accidental

OCTOBER 20, 2020

This is part two of a three part series on sequencing business models. Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. This essay is a collaboration with Gilad Horev.

Marketplace as a Service 52

Marketplace as a Service Business Model SaaS Payments Payments 52

FastSpring

MAY 5, 2020

We love to see when a seller finds a unique way to customize our full-service ecommerce platform to deliver a great experience to their customers. As a result of the integration with FastSpring, we increased our ecommerce revenues by 50% in just a few weeks. Appizy online converter is developed with Angular.

Payment Methods 79

Payment Methods Payments Payment Solutions PayPal 79

User Pilot

OCTOBER 17, 2023

Online reviews to understand attributes that customers value most, such as specific features, ease of use, customer support, pricing, and so on. Leverage event data to perform funnel analysis and identify areas of friction within the conversion process, then fix them. Creating custom events with Userpilot.

Payment Methods 81

Payment Methods Payment Solutions SaaS Payments Payment Services 81

SaaStr

OCTOBER 31, 2023

With nine figures in revenue, Ariel and SaaStr founder and CEO Jason Lemkin talk about all things Navan, rebranding when you have brand equity, building B2B software for people, pricing and business models, and much more. Before Navan, there were different apps for managing expenses, events and meetings, payments, etc.

Payment Solutions 223

Payment Solutions Payments Travel Scale 223

Casey Accidental

OCTOBER 27, 2020

This is part three of a three part series on sequencing business models. In part two of our Sequencing Business Models series , we talked about the different types of marketplaces and what needs to be built to be effective in each of them. This post is a collaboration with Gilad Horev.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

Baremetrics

OCTOBER 7, 2020

Failed payments are part of running a subscription or SaaS business. It’s normal for credit card payments to get declined. But unless you have dunning management in place, chances are those failed payments are costing you a lot of money. In short, dunning is recovering failed payments from customers.

Payment Services 76

Payment Services Payment Solutions SaaS Payments Payment Methods 76

Totango

AUGUST 23, 2022

B2B customer journey touchpoints are occasions when business customers interact with a brand. For example, a website visit, an online sales purchase and a phone support call are all potential customer journey B2B touchpoints. During the sales process, including sales appointment scheduling, meetings and payment processes.

B2B 115

B2B Payment Methods Payments SaaS Payments 115

Andreessen Horowitz

DECEMBER 12, 2023

In this episode, a16z partner Seema Amble talks with Dimitri Dadiomov, the co-founder and CEO of payment operations platform Modern Treasury, about the challenges of creating a new category, hiring for marketing before you hire for sales, and why developing new features is similar to birding. And so that was what you’re investing in.

Payment Solutions 113

Payment Solutions Payment Methods Payment Services Payments 113

SaaStr

AUGUST 15, 2020

Jay Snyder: Got hotspot on my phone, so hopefully we’ll hold still. I just think that definition of responsibility will change where they may simply be a sales and marketing person who’s focused on new logos, but immediately is handed to success from that point forward. I did an event with CIOs recently.

Payment Methods 201

Payment Methods Merchant Services Scale Payments 201

SaaStr

APRIL 30, 2022

So growth of the kind of subscription, eCommerce industry has been over 100% year on year for the past five years, according to McKinsey. It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. I mean, this is quite new.

SaaS Payments 237

SaaS Payments Metrics Payment Methods Scale 237

Casey Accidental

DECEMBER 11, 2023

Eventbrite initially found this success with a content loop around event creation. What became clear after building this model of how Eventbrite grows is that all of this effort would no longer drive the kind of growth Eventbrite needed to be successful on the public markets. This is what I realized when I joined Eventbrite.

Payments 113

Payments Scale Payment Solutions Technical Review 113

Baremetrics

MARCH 23, 2021

Introduction You want a subscription model for your business that increases revenue and keeps customers. You think about either Stripe , a payment platform, or Recurly , a customer-driven one to handle your billing. Decide on one or both depending on how you see your business and its success. Which do you choose?

Payment Services 69

Payment Services Payment Features Payment Methods Payments 69

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. More established professionals and businesses (less students and early-stage startups). That includes: A global focus.

SaaS Payments 133

SaaS Payments Payment Solutions Merchant Services Software Review 133

Neil Patel

APRIL 9, 2021

To leverage this shift, you must first understand two of the most common video consumption methods: video on demand (VOD) and over-the-top (OTT). OTT : This is strictly streamed content, not downloaded or otherwise stored offline, and can include media like videos and online radio programs, such as podcasts.

Payments 104

Payments Payment Methods Advertising Payment Services 104

User Pilot

APRIL 29, 2024

However, the higher the rate, the better your business health. SaaS renewal best practices for driving free to paid conversions include: Create a personalized onboarding experience to retain trial users. Personalize the cross-sell messages based on user segment. SaaS renewal rates above 80% are generally considered healthy.

SaaS Payments 77

SaaS Payments Business SaaS Payment Solutions 77

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Speaker video: Stripe is really a set of developer tools for building and operating an online business. I’m an execution person.

Scale 152

Scale Payment Services Payment Methods Scaling 152

Incredo

NOVEMBER 1, 2019

The self-service sales model is thus all about low-priced products accompanied by a fully automated customer journey. Most commonly, startups that employ it sell their products completely via ecommerce, so that they can remain focused on quality of the product and design. Focus: Product and Customer Journey.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

NOVEMBER 7, 2019

We have a whole range of events organized on our platforms pretty much around the world. Giving anyone the ability to create and organize events seamlessly. We started Eventbrite with mostly a tool for event organizers to be able to sell tickets very quickly. We didn’t come from the even business.

Payments 120

Payments Merchant Services Payment Solutions Payment Services 120

Subscription Flow

JANUARY 26, 2024

Secondly, we intend on focusing exclusively on SubscriptionFlow to see how this software in particular can assist you in not only calculating accurate SaaS MRR growth but also in increasing it for the strength of your business. This method assists in preventing automatic responses to any small change.

SaaS Payments 52

SaaS Payments Payments SaaS Payment Features 52

OpenView Labs

DECEMBER 21, 2020

“We’ll see more services companies adopt a product led growth strategy but for selling their services online. Focus on more flexible business models. One is connected to the payments business and what my company, Flywire, does, and the other is related to how organizations manage themselves.

SaaS Payments 96

SaaS Payments Payments Payment Services Payment Solutions 96

Neil Patel

MAY 6, 2021

Whether you’re running a PPC campaign, adding a new advertising stream to your ongoing strategy, setting up an e-commerce store, or even opening a brick-and-mortar store, you need to conduct a breakeven analysis. The breakeven analysis is a hallmark of every good business plan. New Business Model. The answer is no.

Payment Methods 95

Payment Methods Marketing Payment Services Payments 95

ProfitWell

OCTOBER 30, 2019

We talk expansion revenue with Kajabi, and behind the scenes of this year’s Recur Boston conference with event master Erin Phinney. We’re hearing word that Boston-based Flywire , a global payment SaaS platform and processor, just formed a partnership with Bank of America. On today’s episode, SaaS and big banks team up.

Payments 40

Payments Payment Methods Payment Services SaaS Payments 40

OPEXEngine

FEBRUARY 22, 2022

Most of the marketing budget will be focused on digital marketing along with targeted live events and webinars. The industry dynamics of SMM SaaS companies pose a threat for these businesses that are not faced by B2C or Enterprise SaaS companies. Some SMM companies may use all four depending upon the business model.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Payments has been around for thousands of years. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide.

Scale 117

Scale Payment Services Payment Methods Sales Hiring 117

SaaStr

NOVEMBER 21, 2020

I was working on a startup that was an early mobile payment platform. It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. My account runs my website. So if you think about just a manufacturer and you’re making a toy, you might sell it direct to consumer on your own website.

SaaS Payments 261

SaaS Payments Scale Payment Services Payment Solutions 261

Intercom, Inc.

OCTOBER 16, 2019

The SaaS industry is constantly evolving, and for many companies in the space, that means having to evolve their business model. However, that doesn’t necessarily mean a “pivot”, but more often the evolution is a shifting business model as the company scales and the user base grows and changes. Goal of website.

Business Model 195

Business Model Scale Pricing Payment Methods 195

SaaStr

JUNE 16, 2020

Matt Garratt: And it’s not just going to be we think in things like work from home tools like Zoom or IT solutions like VPN, but it’s really going to transform how business is getting done, whether that’s online education and learning. Right now, learning for companies is only at 10% online.

Sales Hiring 160

Sales Hiring Scale SaaS Payments Payment Services 160

User Pilot

APRIL 30, 2024

Shopify enables product management, payment processing, and landing pages for seamless e-commerce operations and growth. Netflix offers personalized video recommendations, multiple profiles, and offline viewing for a high-quality streaming experience globally. What are the benefits of the SaaS model? Airtable table example.

SaaS Payments 82

SaaS Payments Payment Services Payment Methods Payment Solutions 82

OpenView Labs

OCTOBER 11, 2021

Open-source audiences demand high value in exchange for payment, but consistently innovate and provide impressive feedback loops for commercial purposes. API-first: API-first businesses are hard to explain, but you know them when you see them—they’re part of the backbone of most products. Open-source models.

Payment Solutions 68

Payment Solutions Development Software Payments 68

Baremetrics

SEPTEMBER 28, 2021

A liability is a financial or legal obligation or debt that a person or company owes to another party. Contingent liabilities Contingent liabilities are liabilities that may occur, depending on how a yet-to-be-determined future event plays out. Many of these are directly related to the SaaS business model.

SaaS Payments 97

SaaS Payments Payments SaaS Payment Features 97

Casey Accidental

FEBRUARY 20, 2018

Evernote allows you to store an unlimited number of files and only makes you pay for advanced features like offline storage, storing large files, and (later) sharing on more than two devices. Hiding sharing functionality before payment never makes sense because it introduces more people to the product for free.

Payments 70

Payments Revenue VP of Engineering Payment Methods 70

The Marketing & Growth Hacking Publication

FEBRUARY 26, 2019

You can create a successful streaming app by modeling the business practices of Netflix, Hulu, DirecTV NOW, YouTube TV, and HBO Now. Conventional delivery methods are losing market share at alarming rates. The Netflix on-demand delivery method developed into a dominant media platform.

Payment Solutions 40

Payment Solutions Payments Payment Methods Development 40

Baremetrics

MAY 7, 2019

Others maintain that bootstrapping can also include other self-funding options, which could also include personal savings, loans, credit cards, and income from a job, consulting, or extraneous product. The fund does take a permanent equity stake in your business of 8%-15%, although they do not take a board seat or hold any voting rights.

Finance 111

Finance Startup SaaS Payments Payment Methods 111

Baremetrics

SEPTEMBER 5, 2021

A lead becomes marketing qualified when they perform simple actions like opening emails, website visits, and even providing their contact information on a landing page in exchange for an online resource, for instance, an ebook. The criteria that define an MQL are specific to different organizations. Try Baremetrics Free.

Payment Solutions 95

Payment Solutions SaaS Payments Payment Services Payment Methods 95

Outseta

APRIL 14, 2020

When you work for yourself you can also build the advantages that you need into your business model because you call the shots—opt for offering your services on retainer basis in order to give yourself a bit more stability than you’d have selling contract based work. SaaS is no different.

Payment Methods 68

Payment Methods Payment Solutions SaaS Payments Payments 68