Payrix

APRIL 24, 2024

Andy Meadows, the Head of Partner Success at Payrix joins host Ian Hillis to continue their conversation about building a successful Embedded Payments strategy. For a business to operate efficiently and successfully today, they must be able to process digital payments. Did you miss Parts 1-3?

Payments 162

Payments Embedded Payments Merchant Services Payment Solutions 162

OPEXEngine

DECEMBER 17, 2019

The Value of Benchmarking. The last two decades of SaaS evolution has generated an enormous amount of information about financial and operational metrics and their reporting. Using current benchmarks, you’ll typically see that the mean gross margin for SaaS companies seems to coalesce around 77%. Bottom-Up Expense Forecasting.

Benchmarks 40

Benchmarks Metrics Headcount SaaS 40

OPEXEngine

FEBRUARY 23, 2022

Like the benchmarking of any key metric, you will drive operational efficiency and better use of your resources, when you see the variance between your company and your peers at the same stage and with a similar business model. What is the Magic Number?

Scale 52

Scale Benchmarks Marketing Sales 52

SaaS Metrics

JUNE 2, 2022

There are various strategies to boost your ROI depending on the type of return you’re looking for on business investment. Possible returns are possible returns for increased earnings, lower expenses, or intangible benefits like greater operational efficiencies or increased brand awareness.

Operational efficiency. 40

Operational efficiency. Benchmarks Branding Investment 40

ChurnZero

MARCH 22, 2023

At that point, you’ll probably have customers who are on legacy programs that may not be part of your go-forward strategy, and customers who are a good fit. You can’t help any of your customers effectively if you aren’t operating efficiently. You might have customers who are more tech-savvy than others.

Customer Success 97

Customer Success Headcount Finance Leadership 97

ChurnZero

MARCH 22, 2023

At that point, you’ll probably have customers who are on legacy programs that may not be part of your go-forward strategy, and customers who are a good fit. You can’t help any of your customers effectively if you aren’t operating efficiently. You might have customers who are more tech-savvy than others.

Customer Success 59

Customer Success Headcount Finance Leadership 59

OPEXEngine

FEBRUARY 1, 2022

It takes timely strategy execution while managing growth versus cost. When structured correctly, finance can improve overall operational efficiency by helping all the operators be more thoughtful about their business. But this kind of hypergrowth doesn’t happen overnight. Focus on a multi-year horizon.

SaaS Payments 52

SaaS Payments Payment Services Payment Solutions SaaS 52