User Pilot

SEPTEMBER 14, 2023

The ability to follow up on failed payments without putting customer retention at risk is a delicate task that must be handled carefully. Dunning emails tend to be the most effective way to remind customers about a failed payment and speed up the payment process by offering alternative options.

Payment Methods 104

Payment Methods Payment Solutions Payment Services Payments 104

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). Interestingly, even though I paid for a year-long subscription, the company didn’t let me keep the last three weeks of access to its premium features. This action will immediately downgrade your subscription.

Benchmarks 141

Benchmarks Churn Payments SaaS Payments 141

OPEXEngine

AUGUST 17, 2021

With the explosive growth of the SaaS business model impacting businesses worldwide, many are navigating SaaS financial operations and subscription management for the first time. When you move away from spreadsheets to a subscription management platform, make sure it is tailored for B2B SaaS.

Payment Services 52

Payment Services B2B SaaS Payments Payments 52

Baremetrics

AUGUST 5, 2021

Think of it as an overview of the general health of your business. Assemble your own version of the Control Center with custom dashboards Custom views allow you to assemble the metrics, goals, and tables you care about most in one place. Everyone uses metrics differently. There are three big things you need to know how to do: 1.

SaaS Payments 98

SaaS Payments Payment Features Payment Services Payments 98

User Pilot

FEBRUARY 7, 2024

Your SaaS product’s free trial conversion rate is one of the most important growth metrics to track. That’s because an integral component of the product-led growth strategy is your ability to convert a free trial user into a paying customer. the focus is getting the user to reach value before the trial ends.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Scale 52

Baremetrics

SEPTEMBER 15, 2021

For a SaaS business to survive, it needs to track its business data. For a SaaS business to thrive, it needs to deeply understand what the business metrics mean for the state of the business. That leaves you with one question: Can I get a product to do this business metrics analysis for me?

Payments 94

Payments Payment Solutions SaaS Payments PayPal 94

ProfitWell

MAY 21, 2020

And we'll be sharing with you an overall subscription index, from companies on Profitwell, that will be updated weekly. Table of Contents: Overall SaaS and subscription index. Impact of COVID-19 on SaaS and subscription companies. Impact of COVID-19 on SaaS and subscription companies. Metrics you need to stay on top of.

Subscription 68

Subscription Payment Features SaaS Payments Data 68

FastSpring

MARCH 3, 2023

Most billing and subscription management solutions let you: Build various trial and subscription models (e.g., free or paid trial and usage-based or fixed price subscriptions). Manage active subscriptions (e.g., Send invoices and/or payment notifications. We take the lead on audits.

Payment Services 124

Payment Services Payment Features Merchant Services Payments 124

FastSpring

SEPTEMBER 16, 2022

If you’re not sure if FastSpring is the right payment system and merchant of record (MOR) for your B2C and/or B2B SaaS company, we want to know what questions and concerns you have so we can take that into consideration as we continue building out our features and products.

SaaS Payments 146

SaaS Payments Payment Solutions Merchant Services Software Review 146

FastSpring

DECEMBER 7, 2022

Chargebee is a robust subscription management platform. However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. Reconciling payments, fulfillment, refunds, etc. Zoho Subscriptions.

Payment Methods 146

Payment Methods Merchant Services Payment Services Payments 146

Totango

JULY 13, 2021

The new customer-centered economy favors recurring revenue business models for B2B markets, while favoring and partial ownership or subscription models for B2C ones. Instead, put their subscription on hold. Elements that Drive Customer Success Growth.

Customer Success 104

Customer Success Payment Methods Payments Payment Services 104

ProfitWell

NOVEMBER 15, 2019

Your subscription company should run like a well-oiled machine. Retain subscribed customers: Unlike other businesses, SaaS businesses rely on customers paying monthly or yearly for their subscription. Accounting software will keep all revenue assets organized. A tool should help you grow your business.

Retention 56

Retention Pricing SaaS Payments Payment Methods 56

OPEXEngine

FEBRUARY 22, 2022

Business to Consumer (B2C). Small and Mid-Market (SMM) SaaS Companies serve customers with annual revenues of $1 million to $1 billion and with a typical employee base of 100 to 1,000. The industry dynamics of SMM SaaS companies pose a threat for these businesses that are not faced by B2C or Enterprise SaaS companies.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

ProfitWell

SEPTEMBER 4, 2019

Reducing churn is one of the biggest things that subscription companies can do to accelerate their growth. But this week, Kim Terry at Subscription Systems has a slight variation on the common question of how to reduce churn. Churn is part of the game we play in the subscription economy. Here’s what we found.

Churn 53

Churn Payments Payment Solutions B2C 53

User Pilot

FEBRUARY 5, 2024

But, how can you maximize this metric to attract more customers organically and cultivate product-led growth ? You can calculate the free trial conversion rate by dividing the number of free trial users who upgrade to a paid subscription by the total number of trial users. Besides, anything above 30% is regarded as exceptional.

Payment Methods 52

Payment Methods Payment Solutions SaaS Payments Scale 52

ProfitWell

OCTOBER 16, 2019

Why is it so hard to define an average churn rate—and what does that mean for your subscription business? Some companies report revenue churn, others only share customer or user churn numbers, and often there’s no distinction between whether churn numbers are annual or monthly. Let’s find out. What is the average churn rate?

Churn 55

Churn SaaS Payments Payments Payment Methods 55

ProfitWell

JULY 7, 2020

You're wasting revenue by fixing it. Listen wherever you get podcasts: The silent killer of your subscription business. So, let’s walk through the top three hidden areas of churn you might not be thinking about: failed credit card payments, lack of annual contracts and not utilizing value metrics.

SaaS Payments 52

SaaS Payments Payments Payment Services Venture Capital 52

FastSpring

MARCH 15, 2023

SaaS accounting software can help you automate: Recurring invoicing. Payment processing. Payment reconciliation. Payment reminders. Subscription management. If you want to collect international payments, you’ll likely need an additional payment solution that specializes in global payment processing.

Payment Solutions 78

Payment Solutions Payment Methods Payment Services Merchant Services 78

Baremetrics

SEPTEMBER 15, 2021

The ultimate goal of any developer with an idea for some useful software is monetization. Software monetization is simply the act of generating revenue from software. Baremetrics provides an easy-to-read dashboard that gives you all the key metrics for your business, including MRR, ARR, LTV, total customers, and more.

Payment Features 95

Payment Features Payments Payment Solutions Subscription 95

Chart Mogul

OCTOBER 19, 2018

The subscription economy has been a boon for the fitness industry. See how GymForLess is leveraging their revenue data to drive predictable growth. Services like this are a natural fit for subscriptions, but that’s not where GymForLess started. With a subscription service, there’s no registration fee, no permanence.

Merchant Services 40

Merchant Services Payment Services Marketplace as a Service Churn 40

ProfitWell

JANUARY 2, 2020

The subscription economy has shifted the power balance in favor of the customer. Subscriptions are built on ongoing relationships with customers, so companies selling subscriptions need to understand how to monetize this relationship on a recurring basis. That’s what makes subscription sales so difficult.

B2C 52

B2C Subscription Payment Features Payments 52

FastSpring

MARCH 3, 2023

Zuora is a recurring billing and monetization solution for: Subscription management Revenue recognition Payment collection Quotes And more… However, Zuora has one main shortcoming — it doesn’t handle sales tax or transaction liability for you. In this guide, we start with an in-depth review of FastSpring.

Payment Services 78

Payment Services Payment Methods Payments Merchant Services 78

Baremetrics

SEPTEMBER 10, 2021

Before we look at the promised SaaS revenue models, let’s get a couple definitions out of the way. We need to differentiate among three similar sounding but very different concepts: revenue stream, revenue model, and business model. Revenue stream: This is a single source of revenue for a company.

Payments 102

Payments SaaS Payments Revenue Payment Solutions 102

FastSpring

MAY 25, 2023

Pricing your software as a service (SaaS) can be hard enough even during the best of times, but figuring out how to dial in the right pricing to drive more revenue in times of stagflation can be even more challenging. Optimizing your SaaS Pricing Strategy for new MRR vs. net revenue retention. Inflation isn’t flat: Vary your strategy.

SaaS Payments 148

SaaS Payments Pricing Payments Merchant Services 148

SaaStock

MARCH 20, 2019

Collibra provides a cross-organizational data governance and catalog platform that helps companies maximize the value of their data. Kustomer ’s customer management platform combines data from various sources and allows companies to offer an intelligent, powerful and flexible service. Founded: 2012. Based in: New York. Founded: 2008.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

ProfitWell

NOVEMBER 14, 2019

The subscription universe is taking over. From hygiene products to software to bacon (yes, bacon), you can purchase a subscription for just about anything today. This knowledge makes it easy to predict revenue growth for the future and track how customers’ perception of value changes over time. Why is this model so popular?

Payment Features 49

Payment Features Payments Subscription Trends 49

Chart Mogul

MARCH 6, 2018

Spotify's recent F-1 filing is packed full of metrics and insights into both consumer subscriptions and the streaming music industry. Spotify’s filing gives us a rare look into the metrics of a large-scale consumer subscription business. Average Revenue Per Account (ARPA). Customer Churn Rate.

Payments 75

Payments Metrics EKS (Elastic Kubernetes Service) SaaS Payments 75

FastSpring

JANUARY 8, 2019

A type of performance-based marketing in which a business rewards partners (also known as affiliates) for each visitor or customer brought by the affiliate’s marketing efforts. The largest 3rd party ecommerce platform. They also offer Fulfillment by Amazon, where they handle the fulfillment process for your business at extra cost.

Payment Methods 65

Payment Methods Merchant Services Payment Services Outsourcing Services 65

SmartKarrot

AUGUST 10, 2021

It is especially true of SaaS products – where the value in an intangible implication that adoption could lead to better practices and revenue growth. It goes without saying you also need business insights, so your business analytics tools should be able to integrate business data to give you a complete picture.

Payment Methods 10

Payment Methods SaaS Payments Payments SaaS 10

SaaStock

MARCH 20, 2019

Collibra provides a cross-organizational data governance and catalog platform that helps companies maximize the value of their data. Kustomer ’s customer management platform combines data from various sources and allows companies to offer an intelligent, powerful and flexible service. Founded: 2012. Based in: New York. Founded: 2008.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

ProfitWell

DECEMBER 4, 2019

And with the field having undergone a couple of “ knockout expansion years ,” with more revenue pouring into SaaS than ever, it has never been a better time for a young SaaS company. The SaaS business model powering all of this activity is startlingly unique, still young, and inextricably tied to the power of cloud computing.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

Baremetrics

FEBRUARY 15, 2022

They even provide custom domain names and access to local payment processors. Shopify Partners now have a whole new process and product to improve upon with great apps. Duties, shipping, and sales taxes Payment methods Coming soon 3. Don’t think all of these advancements only help merchants. Table of Contents.

Payment Methods 98

Payment Methods Merchant Services Payment Services Payment Solutions 98

OpenView Labs

JULY 2, 2020

After four months of an unprecedented global crisis, SaaS companies are bouncing back while product led growth businesses are trading at almost 2x higher revenue multiples they started with. B2B and B2C SaaS and Subscription Report. Don’t leave revenue on the table, drive growth by optimizing your pricing.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

Sales Hacker

NOVEMBER 15, 2017

Account-Based Everything / Revenue. Annual Recurring Revenue. Analytics is the active study of different types of data with the aim of discovering meaningful patterns and translating these into insight (such as historical analyses and forecasts), or action (such as those intended to improve business performance). .

Scale 99

Scale Payment Methods Sales Recruiting SaaS Payments 99

Baremetrics

MAY 13, 2021

While we’ve spoken at length about working on financial modeling for your SaaS business , it’s important not just to have that data—you need to apply it. In addition to your financial model, you need to select a SaaS sales model that helps you improve the metrics and grow your business. Try Baremetrics free. Table of Contents.

SaaS Payments 66

SaaS Payments Payment Services Strategy Payment Methods 66

Hull

JANUARY 22, 2019

Selling has changed since Predictable Revenue was published. In 2002, Aaron Ross's Predictable Revenue playbook from his time at Salesforce was published. It shared the repeatable process to operationalize sales, particularly sales development. Here comes the problem with the Predictable Revenue playbook.

SaaS Payments 77

SaaS Payments Technical Advisors Engineering Payment Solutions 77

Incredo

NOVEMBER 1, 2019

When you’re looking to generate significant revenue as a newbie in the SaaS market, your product prices shouldn’t go above $5000. It is a model that is designed to achieve significant revenue at a low average selling price (ASP) with the help of free trials and freemium offers. Self-Service. Enterprise. Transactional sales model.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157