Intercom, Inc.
MARCH 11, 2021
On the surface, B2B customer support issues might look quite different from those of B2C. But despite these differences, Farhan Virji , VP of Customer Happiness at Later , believes that there is actually quite a lot that B2B support teams can learn from their B2C colleagues. Great support is key for retention. Know your user.
CloudGeometry
SEPTEMBER 7, 2021
Is collaborative software development enough? DevOps changed software development – whether cloud-native, cloud-hosted or “Oops! The quality of collaboration in software development is measured by a direct line of sight into the customer experience, but there’s more to it than feature agility.
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Audacix
DECEMBER 3, 2022
About 70% of cloud application users say software quality affects their purchasing decision. That tells cloud providers how much they should invest in developing high-quality SaaS applications. But 63% of their clients also claim that software data security is their primary concern when purchasing cloud services.
User Pilot
APRIL 30, 2024
This article will look at the most successful SaaS companies, so you can decide if you want to invest in them for your business. TL;DR A SaaS product delivers software remotely, reducing the need for local installation, maintenance, and updates. This lets you focus more on core activities rather than software development.
Neil Patel
SEPTEMBER 24, 2020
billion interactions each day, and a 700 percent return on investment for advertisers. Directive is an SEO and PPC demand generation agency that’s focused on software companies. They help B2B and B2C software clients generate more marketing qualified leads for their business. Research shows Google Ads produces 3.5
Kellblog
JANUARY 30, 2021
Numbers wise, the average Series A was up 16% in size over 2019 at around $15M, but early-stage venture investment was down 11% over 2019. I was used to remote work for individual creative positions such as writer or software developer. Since I’m being charitable today, HIT. Autonomy CEO extradited. This time it does.
OPEXEngine
NOVEMBER 22, 2022
The targeted functions to be replicated in the software – examples include customer relationship database management and bookkeeping – were well defined. These factors resonated well with the investment theses of venture capital firms. Formidable Competitive Advantage.
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