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Enrich Intercom Customer Profiles With Metrics, Analytics, and Data From ChartMogul

Chart Mogul

To send customer data and events into Intercom directly, you’ll need admin access and follow a few easy steps. For more on Destinations, check out our latest release, Amazon S3, Google Cloud Storage, or Azure Blob Storage as a destination. Connect ChartMogul and Intercom quickly and securely.

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ISVs vs SaaS: What’s the Difference?

Stax

Microsoft Azure, Amazon Web Services (AWS), or Salesforce AppExchange). Customers only pay based on the number of users, the volume of data processed, or other usage metrics each period. Thus, they can fail over to alternate locations in the event of hardware failures or disruptions in one data center.

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Actionable Analytics 101: How to Collect and Use Actionable Data Insights in SaaS

User Pilot

To dive even deeper, set track custom events to understand user engagement. After collecting data, diagnostic analytics uses data mining to interpret the metrics and make sense of the “why” behind them. Tracking custom events in Userpilot. To start, you can track product usage data with click tracking.

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How to Categorize Expenses in a SaaS Startup v2.0

Baremetrics

The main benefits of categorizing your SaaS company’s expenses are more accurate metrics and forecasts, and getting a better understanding of your company’s overall spending. While not a GAAP-metric, it’s widely adopted and understood (examples here , here and here ). This is a v2.0

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Moving ChartMogul to AWS and Kubernetes

Chart Mogul

Our options were Amazon Web Services (AWS), Google Cloud (GCP), and Azure. Prepare our AWS temp webhook recorder infrastructure (losing events during our migration was not an option). We researched the market and discovered many tradeoffs and advantages a new provider could bring to the table. Ultimately, we decided to go with AWS.

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How to Choose CDP Tools: A Guide + Alternatives

User Pilot

This will help you unpack the ‘why’ behind customer behavior, monitor important metrics and progress toward KPIs, and most importantly, make data-driven decisions rather than rely on guesswork. If a specific event happens in-app, you want to be equipped to respond (i.e., Microsoft Azure dashboard. Advanced analytics.

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The Latest in VC Funding + Scaling SaaS: An AMA with SaaStr CEO Jason Lemkin (Pod 581)

SaaStr

If you didn’t catch it the other day … and you can read about it on SaaStr …Microsoft and Google Cloud both had extremely strong quarters, Microsoft Azure grew 40% last quarter , and a record number of nine-figure and billion-dollar deals. Right when COVID hit, we did a virtual event called the New New in Venture.

Scale 197