SaaStr

JUNE 1, 2021

The other thing that dropped our odds of success was the fact that we were focused on small business, on the SMB market, and everyone we talked to, literally everyone. Do not…,” and the reason is no one hardly ever has succeeded in building a big business in SMB. I’m paraphrasing… [laughter].

Part-Time VPE 241

Part-Time VPE Technical Cofounder CTO Hire New CTO 241

OpenView Labs

FEBRUARY 3, 2022

This metric represents how long it takes, in months, to pay off the costs of acquiring a given customer on a gross margin basis. AWS and other infrastructure providers have been using UBP for nearly a decade. These metrics are an indicator of product-market fit. Here’s what we learned: 1.

Headcount 73

Headcount SaaS Compensation Acquisition 73

SaaStr

SEPTEMBER 13, 2020

We’ve all seen AWS and what they’ve done with their platform. One of the early co-investments with my prior firm in Bessemer was in Shopify. If you look at companies like Cornerstone OnDemand, which we invested in a long time ago, it took them some time to get to 100 million of ARR. It is staggering.

Sales Hiring 165

Sales Hiring Scale Payments Cloud 165

SaaStr

JULY 1, 2020

Then, we’ll end of the day with me and Stewart Butterfield and obviously Slack is doing well, but Slack also has a massive SMB base and its challenges. For example, we’ve got like Roman from Gorgeous that Sam knows at the end of the day talking about dealing with SMB turns, they did something interesting at Gorgeous.

Merchant Services 189

Merchant Services Scale Sales Recruiting Sales 189

Sales Hacker

SEPTEMBER 14, 2021

And our more traditional marketing and then a ton of engineers because we’re working on product every single day and that investment needs to be big. I actually was supposed to go to AWS and he called me and he said, “Hey, I’m going to go work for Paul Allen.” I was working with HR on his behalf, of finance.

Sales Recruiting 79

Sales Recruiting Sales Hiring Marketing Underperforming Technical Team 79

Mucker Capital

APRIL 6, 2023

But if you target SMBs or consumers, PLG is a fantastic way, and you have a very large user base to reach out to as well. If you have a very complicated product–for example you sell AWS or you sell Snowflake–those are infrastructure products. You need to invest at least a year or even two years. That will never work.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

Sales Hacker

OCTOBER 7, 2021

Invest in your development internally and externally. are just as critical as understanding the fundamental SaaS metrics such as LTV/CAC, payback, etc. Find a company that will allow you to be your best professional self and also invest in your personal life – it doesn’t have to be one at the expense of the other! Hang Black.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

OnStartups

JULY 7, 2021

We're going to talk about why you invest in what you invest. And we're going to talk about, do you ever invest in non startup stuff? I don't know if you recall this Sam, that there was something that was said about VCs or investment or something. You can invest in things. We're also going to talk about your ideas.

Payment Methods 140

Payment Methods Software Review Technical Review Payment Solutions 140

OnStartups

JULY 7, 2021

We're going to talk about why you invest in what you invest. And we're going to talk about, do you ever invest in non startup stuff? I don't know if you recall this Sam, that there was something that was said about VCs or investment or something. You can invest in things. We're also going to talk about your ideas.

Payment Methods 40

Payment Methods Software Review Technical Review Payment Solutions 40