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The Complete Guide to SaaS Pricing Strategy

Tom Tunguz

Most startups play defense when discussing pricing with customers. They use pricing as an offensive tool to reinforce their product’s value and underscore the company’s core marketing message. For many founding teams, pricing is one of the most difficult and complex decisions for the business.

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Why It’s Year 3 When You Lose Your Customers

SaaStr

Recently I was catching up with a good friend who used to be CEO of an enterprise-y SaaS social networking company — and the usage and engagement numbers of his business were just awful. OK, just renew at last year’s price. Well, if we do, let’s get a big price cut if usage isn’t high. Should we renew?

AWS
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Why Booths Work at Top Industry Events. But You Have to Put In The Effort.

SaaStr

At AWS Reinvent, if your customers are there. That can be 5x-50x the price. At Dreamforce, if you are in the SFDC ecosystem. At Shoptalk, if you are in eCommerce. At SaaStr Annual , if you are in SaaS and especially if you see to founders or revenue leaders. At least do a dinner or a party and get as many to come as you can.

AWS
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5 Major Product Marketing Trends to Watch In 2021

OpenView Labs

Content marketing will drive user acquisition. Content marketing may sound like old news but it will remain indispensable in acquiring new users even beyond 2021. According to Alex Birkett, Growth Marketing Manager at HubSpot: “Content marketing is clearly a powerful way to grow a business. That’s not in dispute.”

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OpenView’s Top Product Led Growth Content from 2019

OpenView Labs

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Investors look closely at retention rates as a signal of customer health, product stickiness, competitive differentiation and pricing power.

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Top 9 Behavioral Analysis Software Tools of 2025

Full Session

Pricing starts at $39/month with a 20% discount for annual plans, offering scalability for businesses of all sizes. Userpilot is a product growth platform focused on improving user engagement and onboarding for SaaS companies. Pricing starts at $299/month , which might be high for startups looking for a cost-effective solution.

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Top 9 Behavioral Analysis Software Tools of 2025

Full Session

Pricing starts at $39/month with a 20% discount for annual plans, offering scalability for businesses of all sizes. Userpilot is a product growth platform focused on improving user engagement and onboarding for SaaS companies. Pricing starts at $299/month , which might be high for startups looking for a cost-effective solution.